Customer reviews of French Market

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 577 published reviews
5 518 90% 4 29 5% 3 7 1% 2 5 1% 1 18 3%

Summary of reviews

French Market consistently delivers on speed and reliability, with fast, efficient delivery and predictable deadlines that align with what’s described on the site. Customers highlight smooth ordering and straightforward processes, from easy navigation to clear, responsive service and helpful prompt communication when size or delivery questions arise. The product experience is praised for accuracy to descriptions, quality, and well-packaged shipments, with multiple mentions of items arriving in good condition and matching expectations. Overall, shoppers repeatedly note strong value with fair or attractive prices alongside responsive, professional customer service and reliable delivery.

Reviews 2 and 3 stars

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Steeve R.
Rating: 2 out of 5
following a purchase from 04/07/2026
The delivery time for Colissimo was not respected even though it was paid for! Not even an apology email from Colissimo...
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Response from French Market
Hello
Your order was shipped on Monday, July 6 and made available at the pickup point on Friday, July 10.
It should have been available on the 8th, but this problem is unfortunately beyond our control.
Thank you for your understanding.
Best regards
B
Bordas C.
Rating: 3 out of 5
following a purchase from 05/12/2025
Ease of ordering. Fast shipping. The ordered socks had holes on the first use. Very mediocre quality
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Nicolas L.
Rating: 2 out of 5
following a purchase from 02/04/2025
Delivery took way too long
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Response from French Market
Hello, we understand your dissatisfaction with the delivery time. However, we did ship your order on April 4th for delivery at a pickup point on April 11th. This issue is beyond our control; the carrier you chose, 'relais colis', redirected to a substitute pickup point because the one selected during your order was supposed to be closed, which caused a delay in delivery. We apologize for the inconvenience caused. Thank you for your understanding. Best regards
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Xavier L.
Rating: 2 out of 5
following a purchase from 26/03/2025
Still not delivered and delivery mix-ups, package lost or sent to another recipient, change of pickup point and more than 10 days to deliver and still not received, really not satisfied and I am waiting to see my order to check if it is intact if I receive it.
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Response from French Market
Hello. Your order was shipped on March 28, the day after you placed your order via 'Relais Colis'. Your tracking number CC086000007301 indicates that your package experienced a sorting error during its transit. We regret this and understand your dissatisfaction, but this issue is beyond our control, and we regret that you blame us without considering that this problem lies with the carrier. As of today, April 8, the tracking indicates that your package will be available today at your pickup point. Best regards.
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Jérémy F.
Rating: 3 out of 5
following a purchase from 20/02/2025
Item as described... finally
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Amelie C.
Rating: 2 out of 5
following a purchase from 16/01/2025
Very disappointed by the color, which is flashy red.
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Stefania N.
Rating: 3 out of 5
following a purchase from 05/12/2023
The products are exactly as described, unfortunately the package took 23 days to arrive. It was supposed to be a Christmas present for my son but unfortunately I received it today December 29.
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Alexis G.
Rating: 3 out of 5
following a purchase from 15/10/2023
Smaller size than usual.
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Joaquin A.
Rating: 2 out of 5
following a purchase from 31/05/2023
The product I bought looks like a fake, the outside label is upside down.
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Pat T.
Rating: 3 out of 5
following a purchase from 30/04/2023
Satisfactory in service and delivery. Can understand that due to distance it may take a few more business days to receive a package. In the end, my order arrived perfectly timed on the right day. Thanks for this.
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Valerie G.
Rating: 3 out of 5
following a purchase from 13/01/2023
Good product
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Guillaume R.
Rating: 3 out of 5
following a purchase from 11/08/2022
A small problem with the order and a big delay, so the after-sales service was reactive but no commercial gesture was made
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