Customer reviews of Gérard bertrand

9,6 /10

Based on 2 640 published reviews

5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

Reviews 1 and 2 stars

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Acheteur Vérifié

Published on 10/07/2021 à 14h18 following a purchase from 30/06/2021

Zero stars would have been more appropriate! We're extremely disappointed! The orange wine is acidic, bordering on cheap table wine. The rosé stings despite an elegant bottle, and the white can't even be used as a cooking wine, since it's also spicy and acidic! + More than 100 spent, perhaps to make vinegar. I don't even dare open the other 5 bottles, what a shame!

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