Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2 and 5 stars

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E
Eric R.
Rating: 5 out of 5
following a purchase from 03/12/2025
Service and products of very high quality.
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Sandrine A.
Rating: 5 out of 5
following a purchase from 02/12/2025
Superb Advent calendar for my husband
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Jean Louis M.
Rating: 5 out of 5
following a purchase from 03/12/2025
Everything was fine
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Marc H.
Rating: 5 out of 5
following a purchase from 03/12/2025
Clear confirmation of order and fast delivery
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Martine E.
Rating: 5 out of 5
following a purchase from 03/12/2025
Very happy with my order. This way we can taste the 4 different wines. There is something for everyone.
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Fabrice G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Fast delivery Impeccable packaging Compliant products I am delighted
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Patrice J.
Rating: 5 out of 5
following a purchase from 02/12/2025
Top
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Michel K.
Rating: 5 out of 5
following a purchase from 02/12/2025
now just to taste!!
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Massimo V.
Rating: 5 out of 5
following a purchase from 01/12/2025
Fast delivery and in good condition. I haven't had the pleasure of tasting the wines yet, but I will soon
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Bruno A.
Rating: 5 out of 5
following a purchase from 28/11/2025
Compliant and on time
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Fanny L.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very good!
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Michel R.
Rating: 5 out of 5
following a purchase from 01/12/2025
I thank Gerard-Bertrand for the quality of his wine
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Julie L.
Rating: 5 out of 5
following a purchase from 01/12/2025
perfect
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Dominique D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Impeccable
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Isabelle R.
Rating: 5 out of 5
following a purchase from 01/12/2025
Excellent service and very quick delivery
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Franck B.
Rating: 2 out of 5
following a purchase from 30/11/2025
Hello I am still in contact with you because I am missing 3 bottles in the package. I am waiting to know how it will go. Thank you
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Vincent B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Excellent service, deadlines respected I would order again
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Raymond A.
Rating: 5 out of 5
following a purchase from 30/11/2025
Perfect order and fast delivery
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Seacutebastien F.
Rating: 5 out of 5
following a purchase from 30/11/2025
always very good, fast delivery, quality wine
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Chantal G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good quality/price ratio, fast shipping, top packaging, I recommend
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Anna R.
Rating: 5 out of 5
following a purchase from 29/11/2025
Everything went well the package arrived quickly. Thank you
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Carl C.
Rating: 5 out of 5
following a purchase from 29/11/2025
impeccable service => to do again
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Armelle P.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast delivery
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Philippe V.
Rating: 5 out of 5
following a purchase from 29/11/2025
perfect
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Yvan C.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very good bottles
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Jacques E.
Rating: 5 out of 5
following a purchase from 27/11/2025
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Luc B.
Rating: 5 out of 5
following a purchase from 28/11/2025
A fast and efficient delivery.
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Stefan L.
Rating: 5 out of 5
following a purchase from 28/11/2025
Clear shop and the wines are very tasty! For me, top!
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Jean marie A.
Rating: 2 out of 5
following a purchase from 28/11/2025
your carrier is not serious. When I opened the box that protected the wine sets, one was in a bad state. The person who prepared the order should have seen it; it had no place in the package.
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Thomas B.
Rating: 5 out of 5
following a purchase from 28/11/2025
The delivery went very well and the wine is excellent The eagle 2023
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Gregoire V.
Rating: 5 out of 5
following a purchase from 28/11/2025
The order is compliant. It arrived on time. The bottles are very beautiful. Now we just have to taste them!
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Stephane F.
Rating: 5 out of 5
following a purchase from 28/11/2025
Quick reception of the order
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Daniel J.
Rating: 5 out of 5
following a purchase from 28/11/2025
I haven't opened the bottles yet but I bought them following a very positive experience from a first shipment
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Patrick P.
Rating: 5 out of 5
following a purchase from 27/11/2025
I am a fan of Gérard Bertrand wines
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Jack C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Reactive and punctual
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Sabrina R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Order handled quickly. Fast delivery. And the wine is still as good.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Impeccable, fast and to top it off, delivered for free!
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Michel M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Loyal customer in store. My first internet delivery via your site was very bad.
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Jean-Philippe T.
Rating: 5 out of 5
following a purchase from 28/11/2025
I received my package well. The labels on some bottles are damaged indicating mishandling during transport... I hope this won't affect the quality.
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Jacques B.
Rating: 5 out of 5
following a purchase from 27/11/2025
very professional, in line with GB's reputation
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