Customer reviews of Gérard bertrand

9,6 /10

Based on 2 640 published reviews

5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

Reviews 2 and 5 stars

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Armelle P.

Published on 09/12/2025 à 18h36 following a purchase from 29/11/2025

Fast delivery

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Philippe V.

Published on 09/12/2025 à 16h36 following a purchase from 29/11/2025

perfect

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Yvan C.

Published on 09/12/2025 à 10h29 following a purchase from 29/11/2025

Very good bottles

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Luc B.

Published on 09/12/2025 à 07h02 following a purchase from 28/11/2025

A fast and efficient delivery.

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Stefan L.

Published on 08/12/2025 à 22h34 following a purchase from 28/11/2025

Clear shop and the wines are very tasty! For me, top!

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Jean Marie A.

Published on 08/12/2025 à 19h35 following a purchase from 28/11/2025

your carrier is not serious. When I opened the box that protected the wine sets, one was in a bad state. The person who prepared the order should have seen it; it had no place in the package.

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Thomas B.

Published on 08/12/2025 à 19h10 following a purchase from 28/11/2025

The delivery went very well and the wine is excellent The eagle 2023

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Gregoire V.

Published on 08/12/2025 à 18h59 following a purchase from 28/11/2025

The order is compliant. It arrived on time. The bottles are very beautiful. Now we just have to taste them!

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Stephane F.

Published on 08/12/2025 à 18h55 following a purchase from 28/11/2025

Quick reception of the order

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Daniel J.

Published on 08/12/2025 à 17h53 following a purchase from 28/11/2025

I haven't opened the bottles yet but I bought them following a very positive experience from a first shipment

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Patrick P.

Published on 08/12/2025 à 16h50 following a purchase from 27/11/2025

I am a fan of Gérard Bertrand wines

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Jack C.

Published on 08/12/2025 à 14h09 following a purchase from 28/11/2025

Reactive and punctual

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Sabrina R.

Published on 08/12/2025 à 14h06 following a purchase from 28/11/2025

Order handled quickly. Fast delivery. And the wine is still as good.

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Nicolas D.

Published on 08/12/2025 à 11h35 following a purchase from 28/11/2025

Impeccable, fast and to top it off, delivered for free!

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Michel M.

Published on 08/12/2025 à 10h48 following a purchase from 28/11/2025

Loyal customer in store. My first internet delivery via your site was very bad.

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Jean-Philippe T.

Published on 08/12/2025 à 10h39 following a purchase from 28/11/2025

I received my package well. The labels on some bottles are damaged indicating mishandling during transport... I hope this won't affect the quality.

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Jacques B.

Published on 08/12/2025 à 10h37 following a purchase from 27/11/2025

very professional, in line with GB's reputation

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Daniel L.

Published on 08/12/2025 à 10h13 following a purchase from 27/11/2025

Very professional service, thank you

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Philippe C.

Published on 08/12/2025 à 07h36 following a purchase from 27/11/2025

Perfect: fast and reliable

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Pascal P.

Published on 08/12/2025 à 06h36 following a purchase from 27/11/2025

Not disappointed with my order. Fast delivery

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Roger C.

Published on 08/12/2025 à 02h04 following a purchase from 27/11/2025

Very good product corresponding to what I am looking for: without added sulfites.

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Gerard K.

Published on 07/12/2025 à 22h42 following a purchase from 27/11/2025

Very satisfied with my order and delivery

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Frank B.

Published on 07/12/2025 à 22h35 following a purchase from 27/11/2025

Always very timely delivery - fair prices - very good products! Every wine we have ordered so far has tasted excellent. Gerard Bertrand is an absolutely reliable company, where we love to shop!

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Tchim S.

Published on 07/12/2025 à 21h58 following a purchase from 27/11/2025

Very clear website and fast and efficient delivery

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Frederic L.

Published on 07/12/2025 à 21h45 following a purchase from 27/11/2025

Order arrived at destination without the box being damaged. Impeccable delivery.

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Filip M.

Published on 07/12/2025 à 20h04 following a purchase from 27/11/2025

Best price quality

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Frank T.

Published on 07/12/2025 à 19h21 following a purchase from 23/11/2025

The site is clear, you can find a wide range of products, even exceptional products I love!

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Philippe C.

Published on 07/12/2025 à 19h16 following a purchase from 27/11/2025

Fast delivery, very good packaging

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Jean-Louis S.

Published on 07/12/2025 à 18h59 following a purchase from 27/11/2025

Thank you Orders and delivery are top-notch

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Mario B.

Published on 07/12/2025 à 18h58 following a purchase from 27/11/2025

My order was delivered very quickly and very well packaged, I will order from you again

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Stephane D.

Published on 07/12/2025 à 06h51 following a purchase from 26/11/2025

Order delivered in a timely manner, products meet expectations. Will reorder.

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Michele P.

Published on 06/12/2025 à 16h48 following a purchase from 25/11/2025

Efficiency, speed, service: congratulations to all your teams!

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Franck T.

Published on 05/12/2025 à 08h02 following a purchase from 24/11/2025

Quality wine and serious shipping Perfect

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Philippe P.

Published on 05/12/2025 à 04h14 following a purchase from 24/11/2025

Easy to order Timely delivery Next step drinking wine and making sure we enjoy it

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Pascal J.

Published on 04/12/2025 à 22h41 following a purchase from 24/11/2025

Delivery without issues. Prices seem to be rising a bit. This could be a barrier to new orders!! Looking forward to it P. JEAN

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Arnaud C.

Published on 04/12/2025 à 06h21 following a purchase from 23/11/2025

Fast delivery, in accordance with the order and perfectly protected package. Perfect!

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Philippe D.

Published on 03/12/2025 à 18h44 following a purchase from 23/11/2025

Top, professional

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Fabien M.

Published on 03/12/2025 à 06h12 following a purchase from 22/11/2025

Top

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Cindy L.

Published on 03/12/2025 à 05h57 following a purchase from 22/11/2025

Top-notch, very satisfied with my purchase!

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