Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 640 published reviews
5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

Reviews 2 and 5 stars

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Nadine F.
Rating: 5 out of 5
following a purchase from 17/11/2025
Very good experience
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Paul M.
Rating: 5 out of 5
following a purchase from 21/11/2025
Beautiful wine. 5 stars
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Gilles B.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very well started (it's the 1st
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Thierry D.
Rating: 5 out of 5
following a purchase from 21/11/2025
Very good
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Sara J.
Rating: 5 out of 5
following a purchase from 19/11/2025
Quality product. Excellent service
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Cyrille C.
Rating: 5 out of 5
following a purchase from 21/11/2025
Excellent from A to Z!
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Brigitte P.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very original Advent calendar that delighted my son (who is largely of age, I specify) and which is different from 'chocolate' calendars (but one does not prevent the other...)
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Alain R.
Rating: 5 out of 5
following a purchase from 18/11/2025
Delivery in accordance with the order. Very fast delivery.
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Thomas P.
Rating: 5 out of 5
following a purchase from 18/11/2025
worked perfectly
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Paolo B.
Rating: 5 out of 5
following a purchase from 13/11/2025
great except for one bottle whose cork was spoiled and I had to throw it away
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Alain K.
Rating: 5 out of 5
following a purchase from 14/11/2025
excellent
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Perocheau N.
Rating: 5 out of 5
following a purchase from 14/11/2025
EXCELLENT COMMERCIAL SERVICE THANK YOU TO TOM CHAVIGNON FOR HIS GOOD ADVICE.
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 25/10/2025
Very happy with the service and delivery.
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Christian M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Quality service.
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Fabien M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Excellent wine, I placed a large order again.
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Andrea M.
Rating: 5 out of 5
following a purchase from 12/11/2025
Very happy, delicious wine.
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2025
Good
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Aida H.
Rating: 5 out of 5
following a purchase from 10/11/2025
Magnificent, my favorite wine
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Viviane V.
Rating: 5 out of 5
following a purchase from 09/11/2025
Order processed very quickly (shipping, delivery time) and package very well packaged. No problem upon receipt.
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Gerard P.
Rating: 5 out of 5
following a purchase from 08/11/2025
THANK YOU, everything is fine, we will get in touch for the next order. Best regards Gérard..........Bertrand (Curious coincidence isn't it!)
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Bernard D.
Rating: 5 out of 5
following a purchase from 07/11/2025
Everything was perfect. Thank you very much.
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Christian G.
Rating: 5 out of 5
following a purchase from 07/11/2025
Package received on time in perfect condition, regarding the champagne I will have to wait for the end of year celebrations to give my appreciation lol!
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Salvatore F.
Rating: 5 out of 5
following a purchase from 07/11/2025
YES
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Rachael B.
Rating: 5 out of 5
following a purchase from 07/11/2025
Great wine and great service every month.
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Catherine L.
Rating: 5 out of 5
following a purchase from 05/11/2025
Perfect
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Edith M.
Rating: 5 out of 5
following a purchase from 04/11/2025
Perfect in every way
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 02/11/2025
Reliability easy tracking delivery on time
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Genevieve G.
Rating: 5 out of 5
following a purchase from 29/10/2025
Favorite wine well marketed with an original ice bucket for a nice gift. Remains to be tasted!
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Lionel F.
Rating: 5 out of 5
following a purchase from 02/11/2025
Order made with a lot of reactions, packaging, perfect for careful transport... bravo to the whole team
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Stephane B.
Rating: 5 out of 5
following a purchase from 02/11/2025
Perfect
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Andre R.
Rating: 5 out of 5
following a purchase from 30/10/2025
Everything was perfect from the order to the delivery and up to the tasting.
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Agnes S.
Rating: 5 out of 5
following a purchase from 31/10/2025
everything perfect
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Nathalie L.
Rating: 5 out of 5
following a purchase from 31/10/2025
Quick and efficient
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Anne D.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very good!
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Adrien R.
Rating: 5 out of 5
following a purchase from 29/10/2025
perfect
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Hubert L.
Rating: 5 out of 5
following a purchase from 29/10/2025
We'll go taste a cassoulet at Paule's...
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Yannick Q.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very good. Fast delivery and well-packaged products
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Eric C.
Rating: 5 out of 5
following a purchase from 28/10/2025
Ok
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Christel C.
Rating: 5 out of 5
following a purchase from 27/10/2025
Hello, I bought bottles of cicadas 2021 and you will not be disappointed. Fast and discreet delivery to the pickup point. Best regards Cc.
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