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J
Rating: 4 out of 5
Good quality white wine not yet tested I hope to find the sensations known during my first tasting a few years ago Mr. Dapoigny
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
Summary of reviews
Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.
Reviews 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Nothing to report
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A
Rating: 4 out of 5
I haven't tasted the wine yet. Delivery as expected. Very correct packaging.
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M
Rating: 3 out of 5
Significant delay compared to the announced deadline, several times canceled and still not resolved! -Absence of presentation while the recipients were waiting at their home. Moreover, no possible delivery to 'La Poste' in case of absence, and especially no DPD pickup point nearby. The recipients had to go to Lunel! The package was still not there! They have to go back there while they live in Aimargues! And have an art gallery in L'Isle sur la Sorgue. Too bad! There are many villages. Fortunately, it's my family and they dared to inform me! Give your customers the choice of the delivery person! As far as I'm concerned, and thanks to you! this gift has only created problems.
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C
Rating: 4 out of 5
Used to placing orders, no problem.
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J
Rating: 4 out of 5
Rather satisfied
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A
Rating: 4 out of 5
Beautiful experience
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U
Rating: 3 out of 5
I had ordered the 2021 vintage, but the 2022 vintage was delivered without prior inquiries.
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W
Rating: 4 out of 5
Normal transaction.
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P
Rating: 4 out of 5
Always without problem 🤙
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J
Rating: 4 out of 5
Impeccable, timing and taste!
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C
Rating: 4 out of 5
Very good
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R
Rating: 4 out of 5
Apart from a small error with the package in my order that was quickly resolved, I am satisfied with this company.
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F
Rating: 3 out of 5
Good wine but logistics needs improvement
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I
Rating: 4 out of 5
Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.
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H
Rating: 3 out of 5
Transport costs are too high!
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O
Rating: 4 out of 5
Very good trickster.
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C
Rating: 4 out of 5
It's a shame that products with attractive discounts are only available in packs of 6 or in magnum.
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C
Rating: 4 out of 5
Very good
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N
Rating: 4 out of 5
The 1877 Saint Chinian is very good. We liked the 873 Minervois less. Thank you
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J
Rating: 4 out of 5
.
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K
Rating: 3 out of 5
I did not expect the size of the package, the first bottle I open is corked ...
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Y
Rating: 4 out of 5
Exce6
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J
Rating: 4 out of 5
well packaged delivery made to a relay point
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J
Rating: 3 out of 5
The shipping costs were much higher than initially stated
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S
Rating: 4 out of 5
Visually, delivery corresponds to the order.
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N
Rating: 4 out of 5
2: Fast delivery. I know this wine and appreciate it.
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H
Rating: 4 out of 5
bonjour je ne mets que 4 étoiles car erreur de livraison mais très bonne réaction du SAV merci
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R
Rating: 4 out of 5
No complaints
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A
Rating: 4 out of 5
Good
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C
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
the package was not delivered on the date originally planned, but it was delivered anyway, so forgiven.
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M
Rating: 4 out of 5
The transportation company was not professional The wine is great
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L
Rating: 4 out of 5
The delivery just before Christmas was excellent, and the communication and follow-up excellent. On the other hand, be careful when naming your products online, because I was actually hoping to have a real assortment of cheeses delivered with your bottle (which would be a nice idea, don't you think) and not a kit with a piece of wood and knives.
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C
Rating: 4 out of 5
Very good wine- ordered again- Poor communication with the transport process- End well done!
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S
Rating: 4 out of 5
Very good wine that I love
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V
Rating: 4 out of 5
Order received promptly
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M
Rating: 3 out of 5
It could have been better, had it not been for UPS's erratic scheduling and timetables.
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J
Rating: 4 out of 5
No problems with the product, which I know and like, but some problems with delivery.
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A
Rating: 3 out of 5
The parcel was not dropped off at the selected relay point next to my home, so I had to take my car and drive 40km. Really inconvenient
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