Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 3 and 5 stars

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C
Celine V.
Rating: 5 out of 5
following a purchase from 13/10/2025
nothing to say always perfect
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Delphine D.
Rating: 5 out of 5
following a purchase from 09/10/2025
Package well received but placed in the highest locker compartment so impossible to grab it
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Alain L.
Rating: 5 out of 5
following a purchase from 10/10/2025
Good in every way
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Anne L.
Rating: 5 out of 5
following a purchase from 09/10/2025
Order arrived well, wine of very very good quality, pure happiness thank you
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Mme C.
Rating: 5 out of 5
following a purchase from 10/10/2025
Very good experience; good wine. Order received very quickly; very serious company: Bravo
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Daniel D.
Rating: 5 out of 5
following a purchase from 07/10/2025
fast delivery - in accordance with my order
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Christine D.
Rating: 5 out of 5
following a purchase from 09/10/2025
the ordered wines are well appreciated. fast delivery and top packaging
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very satisfied
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Philippe C.
Rating: 5 out of 5
following a purchase from 08/10/2025
Dear Gérard, your wines are excellent! Congratulations.
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Pierre S.
Rating: 5 out of 5
following a purchase from 07/10/2025
IMPECCABLE HANDLING OF THE ORDER: speed, flow of information on tracking and perfect delivery!
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Philippe B.
Rating: 5 out of 5
following a purchase from 07/10/2025
I appreciate this warm wine but light 'well fruity! I love Gérard Bertrand wines and I appreciate the very reasonable shipping costs!
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Didier R.
Rating: 5 out of 5
following a purchase from 06/10/2025
Top fast delivery
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Michel G.
Rating: 5 out of 5
following a purchase from 06/10/2025
We discovered this white wine in a restaurant and were satisfied with its quality, so we placed an order for ourselves and also to gift to friends
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Quality of products, quality of delivery service. Excellent brand
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Jean-claude M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Olivier R.
Rating: 5 out of 5
following a purchase from 04/10/2025
Far from the producer... so ordering from a distance is perfect
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Claude D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Super perfect
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Philippe P.
Rating: 5 out of 5
following a purchase from 04/10/2025
TOP TIMING
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Amanda P.
Rating: 5 out of 5
following a purchase from 03/10/2025
Perfect!
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Alain R.
Rating: 5 out of 5
following a purchase from 02/10/2025
Purchase, transport, delivery all went well. Now just need to taste it.
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Richard D.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent
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Patrice C.
Rating: 5 out of 5
following a purchase from 02/10/2025
Perfect order and delivery
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Alain D.
Rating: 5 out of 5
following a purchase from 01/10/2025
Good phone support to resolve a payment issue. Fast delivery and well tracked.
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Alain B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Impeccable
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Catherine M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Easy to order and quickly shipped. Hampton Water Bubly is a wine of excellent quality, and it accompanied us throughout the meal. But it's not surprising when you know the quality of Gérard Bertrand's wines, even if this wine is 'born in France and raised in the Hampton'. Really worth trying!
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Gilles M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Impeccable delivery with a short delay. The wines are presented in wooden cases. Now a bit of rest in the cellar before tasting.
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Jean-Louis A.
Rating: 5 out of 5
following a purchase from 26/09/2025
Everything is just QUALITY! Package tracking, fast delivery, and excellent product.
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Jean- jacques C.
Rating: 5 out of 5
following a purchase from 28/09/2025
Satisfied
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Frederic B.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very nice house that sells good products
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Geoffroy H.
Rating: 5 out of 5
following a purchase from 27/09/2025
Fast delivery. Organic rosé without sulfites
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Frederic B.
Rating: 5 out of 5
following a purchase from 27/09/2025
Top delivery. Well-protected bottles. Nothing to complain about
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Alexandre C.
Rating: 5 out of 5
following a purchase from 27/09/2025
excellent
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Christophe P.
Rating: 5 out of 5
following a purchase from 26/09/2025
Nothing to complain about. Everything is perfect
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Hugues R.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very good
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Frederic B.
Rating: 5 out of 5
following a purchase from 24/09/2025
TOP
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Christian V.
Rating: 5 out of 5
following a purchase from 23/09/2025
Fast delivery as expected
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Christophe Z.
Rating: 5 out of 5
following a purchase from 23/09/2025
Top
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Claude S.
Rating: 5 out of 5
following a purchase from 23/09/2025
Wines of very high quality
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Sampeacutebastien G.
Rating: 5 out of 5
following a purchase from 21/09/2025
It's good but it goes quickly
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Raphaël D.
Rating: 5 out of 5
following a purchase from 22/09/2025
Superb experience! Nice people, responsive on quotes, very fast delivery! I will order again
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