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J
Rating: 5 out of 5
Fast clean
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Reviews 3 and 5 stars
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Rating: 5 out of 5
The clairette was excellent! I would like to order again but I deleted the promo code. Can you provide it to me? Thank you
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C
Rating: 5 out of 5
Lovely wine, prompt delivery, excellent experience.
S
Rating: 5 out of 5
Delivery ok, very good Rosé wine, satisfied
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F
Rating: 5 out of 5
Excellent wine selection - safe and fast delivery! Very good!
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G
Rating: 5 out of 5
Excellent product
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G
Rating: 5 out of 5
All good so far . Arrived rapidly and in good order. Looking forward to enjoying some excellent wine. Regards Gareth
I
Rating: 5 out of 5
Fast and professional Thank you
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O
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Delivered with care and delivered to my home even i live in Luxembourg
M
Rating: 5 out of 5
Perfect delivery and products
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D
Rating: 5 out of 5
Perfect package Fast delivery
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B
Rating: 5 out of 5
perfect
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G
Rating: 5 out of 5
Super product very good and delivery times respected
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C
Rating: 5 out of 5
exceptional wine really very good and fresh. Order processed and respected quickly, I recommend 100%.
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Response from Gérard bertrand
Hello Céline,
Thank you so much for your flattering review and your perfect rating! We are delighted that you enjoyed our wines and that your order was processed quickly. Your recommendation means a lot to us and motivates us to continue offering the best.
See you soon on our site!
Best regards,
The Gérard Bertrand team
Thank you so much for your flattering review and your perfect rating! We are delighted that you enjoyed our wines and that your order was processed quickly. Your recommendation means a lot to us and motivates us to continue offering the best.
See you soon on our site!
Best regards,
The Gérard Bertrand team
I
Rating: 5 out of 5
Fast delivery, good quality-price ratio.
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P
Rating: 5 out of 5
Product still as good and fast delivery
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P
Rating: 5 out of 5
Fast
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M
Rating: 5 out of 5
The articles ordered were received within 2 days, faster than I was expecting.
B
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good wine without sulfites and good fast delivery...
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F
Rating: 5 out of 5
Good value for money wine. Thank you for the bucket.
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P
Rating: 5 out of 5
Already great wine, easy and quick order
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S
Rating: 5 out of 5
Worry-free delivery, quality wines!
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P
Rating: 5 out of 5
I haven't tasted the wines from my order yet, but having already bought wine from the different properties of Mr. Bertrand, I have never been disappointed, they are safe values.
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M
Rating: 3 out of 5
Significant delay compared to the announced deadline, several times canceled and still not resolved! -Absence of presentation while the recipients were waiting at their home. Moreover, no possible delivery to 'La Poste' in case of absence, and especially no DPD pickup point nearby. The recipients had to go to Lunel! The package was still not there! They have to go back there while they live in Aimargues! And have an art gallery in L'Isle sur la Sorgue. Too bad! There are many villages. Fortunately, it's my family and they dared to inform me! Give your customers the choice of the delivery person! As far as I'm concerned, and thanks to you! this gift has only created problems.
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J
Rating: 5 out of 5
Naturae wines without sulfites are excellent wines. Perfect delivery. Very attentive customer service.
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V
Rating: 5 out of 5
Excellent service and outstanding wine!
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C
Rating: 5 out of 5
Rosé wine of excellent quality that I recommend.
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P
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
speed
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A
Rating: 5 out of 5
Order delivered quickly. Interesting quality-price ratio.
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U
Rating: 5 out of 5
I see fast and uncomplicated delivery of high-quality delicious quality wine, I am always very happy to be your customer and my friends have also become your customers
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G
Rating: 5 out of 5
Perfect.
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P
Rating: 5 out of 5
Always perfect!
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S
Rating: 5 out of 5
All good, bottles well protected, very good follow-up, well done.
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J
Rating: 5 out of 5
I had no issues regarding the delivery.
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J
Rating: 5 out of 5
Very high quality wine delivered the day after the order.
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B
Rating: 5 out of 5
Quick processing of the order.
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P
Rating: 5 out of 5
Everything is perfect as always. A big thank you
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