Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 3 and 5 stars

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Philippe V.
Rating: 5 out of 5
following a purchase from 01/06/2026
Quality delivery, packaging, deadlines...
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Stephane B.
Rating: 5 out of 5
following a purchase from 31/05/2026
fast delivery
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Stacie R.
Rating: 5 out of 5
following a purchase from 30/05/2026
delivery was perfectly on time - i’m so excited to have a bottle of this amazing wine
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Virginie B.
Rating: 5 out of 5
following a purchase from 31/05/2026
Top
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Alain L.
Rating: 5 out of 5
following a purchase from 30/05/2026
Very good wines without added sulfites, that's what I'm looking for. It's perfect.
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Philippe H.
Rating: 5 out of 5
following a purchase from 29/05/2026
Excellent communication, point, perfect packaging. Delivery time respected. Highly recommended.
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Laurent G.
Rating: 5 out of 5
following a purchase from 30/05/2026
FAST DELIVERY, INTERESTING PRICE, ALL THAT'S LEFT IS TO TASTE.
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Rozbeh F.
Rating: 5 out of 5
following a purchase from 29/05/2026
Order shipped quickly. Wine of exceptional quality
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Frans S.
Rating: 5 out of 5
following a purchase from 29/05/2026
Top wine, easily ordered and delivered on time.
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Peter K.
Rating: 5 out of 5
following a purchase from 26/05/2026
The delivery was very fast. A question I had was answered competently and friendly. The wine is of course great.
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Alex R.
Rating: 5 out of 5
following a purchase from 22/05/2026
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Odile C.
Rating: 5 out of 5
following a purchase from 29/05/2026
Package received quickly. Very good wines.
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Marc B.
Rating: 5 out of 5
following a purchase from 28/05/2026
Deadlines met, delivery in good condition, content compliant!
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Danielle H.
Rating: 5 out of 5
following a purchase from 28/05/2026
Home delivery highly appreciated
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Nicolas A.
Rating: 5 out of 5
following a purchase from 27/05/2026
Nothing to say it's impeccable
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Claire C.
Rating: 5 out of 5
following a purchase from 27/05/2026
Great
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Andre W.
Rating: 5 out of 5
following a purchase from 26/05/2026
Perfect... delivery before the scheduled date.. very serious packaging. Thank you
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Ghislaine S.
Rating: 5 out of 5
following a purchase from 25/05/2026
I received the order well but I did not understand how you operate. Why announce a bottle as a gift? Your response did not convince me
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Sebastien D.
Rating: 5 out of 5
following a purchase from 25/05/2026
Very good
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Jean L.
Rating: 5 out of 5
following a purchase from 24/05/2026
From the order to the delivery and even the tasting, nothing to say
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Colson C.
Rating: 5 out of 5
following a purchase from 23/05/2026
Perfect
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Lionel T.
Rating: 5 out of 5
following a purchase from 22/05/2026
Very good a bit expensive
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John D.
Rating: 5 out of 5
following a purchase from 22/05/2026
Very good rosé and order received quickly, it's perfect
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Christophe T.
Rating: 5 out of 5
following a purchase from 14/05/2026
In line with my expectations.
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Patricia D.
Rating: 5 out of 5
following a purchase from 21/05/2026
Perfect as usual...
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Anne christine M.
Rating: 5 out of 5
following a purchase from 21/05/2026
Very good - I recommend it.
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Martina S.
Rating: 5 out of 5
following a purchase from 20/05/2026
The Hampton Water bottles are well packaged and arrived intact. Considering that the goods came from France, the package arrived quickly. Thank you very much and see you soon.
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Derek T.
Rating: 5 out of 5
following a purchase from 20/05/2026
Excellent service. Fast and efficient. Great wines so far and will definitely be ordering more.
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Lauriane C.
Rating: 5 out of 5
following a purchase from 20/05/2026
Fast delivery.
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Christine M.
Rating: 5 out of 5
following a purchase from 19/05/2026
Very satisfied! I had the opportunity to taste it in a restaurant.
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Auriol A.
Rating: 5 out of 5
following a purchase from 18/05/2026
Excellent in every way! Ordering, reception, price, product! Bravo to the people of Narbonne!
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Alex S.
Rating: 5 out of 5
following a purchase from 17/05/2026
As usual won’t disappoint, great wines and a range of options for all costs and tastes
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Sylvie B.
Rating: 5 out of 5
following a purchase from 17/05/2026
Faithful to its reputation
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Mme Anick Bouillie M.
Rating: 5 out of 5
following a purchase from 17/05/2026
Being sick, I am very happy to receive my pink at home.
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Djilali A.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect
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Sebastien B.
Rating: 5 out of 5
following a purchase from 11/05/2026
A magnificent box to please your friends. I recommend it.
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Anja R.
Rating: 5 out of 5
following a purchase from 14/05/2026
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Jean-philippe C.
Rating: 5 out of 5
following a purchase from 15/05/2026
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Alexandre B.
Rating: 5 out of 5
following a purchase from 15/05/2026
Delivery received quickly, but the driver can be cooperative and is presumably a subcontractor of DPD. The person to report does not deserve to work.
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Richard S.
Rating: 5 out of 5
following a purchase from 15/05/2026
Thank you!
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