Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 3 and 5 stars

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D
Denis L.
Rating: 5 out of 5
following a purchase from 15/10/2022
Fast, accurate delivery Solid packaging
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Sébastien B.
Rating: 5 out of 5
following a purchase from 07/10/2022
Very good, knowing the domain and having visited it, I knew the quality of the products which are always excellent. The validation of the order, the follow-up and the parcel were very good. The only drawback is the navigation on the website to find in detail the products you present on the main page, it's not very intuitive. In any case, I'd recommend it.
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Emmanuel U.
Rating: 5 out of 5
following a purchase from 01/10/2022
Serious and very friendly, I buy my wine through Gérard Bertrand because it's really reliable and of high quality. I warmly recommend them.
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sylviane F.
Rating: 5 out of 5
following a purchase from 30/09/2022
We've known Gérard Bertrand wines for over 10 years, and we've never been disappointed, whatever the price range.
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Alexis Q.
Rating: 5 out of 5
following a purchase from 24/09/2022
L'empereur du vin tout simplement j'envie de dire gerard si tu me pourrait signer une bouteille un jours quand je commande ça serait tellement bien sinon le site nickel les envoie nickel la rapidité d'envois incroyable j'avais vu ça
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Eva S.
Rating: 5 out of 5
following a purchase from 27/09/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 24/09/2022
Fast delivery. Quality products.
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Benoit V.
Rating: 5 out of 5
following a purchase from 23/09/2022
Very well packaged and ordered received promptly
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sylvia G.
Rating: 5 out of 5
following a purchase from 21/09/2022
very clear and easy site
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anne B.
Rating: 5 out of 5
following a purchase from 21/09/2022
Fast, efficient, professional.
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Anne-Marie R.
Rating: 5 out of 5
following a purchase from 15/09/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Gwennoline B.
Rating: 5 out of 5
following a purchase from 13/09/2022
Ordered on Tuesday and received on Wednesday very very fast delivery thank you ??
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Jean E.
Rating: 5 out of 5
following a purchase from 11/09/2022
All went well
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Henri R.
Rating: 5 out of 5
following a purchase from 02/09/2022
Everything is perfect from order to delivery
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Franck J.
Rating: 5 out of 5
following a purchase from 19/08/2022
Efficient and fast site, intuitive and easy to use, professional.
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Nilar Andrea C.
Rating: 5 out of 5
following a purchase from 25/08/2022
The delivery was fast and the service was impecable! I would highly recommend ordering from the winery directly.
F
Francis M.
Rating: 5 out of 5
following a purchase from 17/08/2022
very well
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gerard P.
Rating: 5 out of 5
following a purchase from 23/08/2022
Fast shipping, sturdy packaging, attractive bottle design. All that's left is to taste the wine for an evening of discovery and tasting.
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Marc G.
Rating: 5 out of 5
following a purchase from 22/08/2022
A site that makes you want to see and know everything.
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françois T.
Rating: 5 out of 5
following a purchase from 20/08/2022
Complete site and speedy processing of my order
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JEAN MARC C.
Rating: 5 out of 5
following a purchase from 17/08/2022
Always an excellent service in terms of delivery times.
Careful packaging for these quality wines.
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Cécile B.
Rating: 5 out of 5
following a purchase from 14/08/2022
Order conforms to my request, top site
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Didier P.
Rating: 5 out of 5
following a purchase from 17/08/2022
Easy site to order from, very well packaged and received promptly.
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colbach C.
Rating: 5 out of 5
following a purchase from 15/08/2022
excellent wine not easy to find in belgium. Top delivery
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marjorie V.
Rating: 5 out of 5
following a purchase from 13/08/2022
fine
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Pascal S.
Rating: 5 out of 5
following a purchase from 13/08/2022
Very good online ordering site, responsive, fast delivery, great packaging, I highly recommend it. Thank you very much. Pascal
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Simple and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
Fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
Fast and efficient delivery. Good Rosé.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
The customer is respected, the products are of good quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Hello, Perfect from start to finish. My order was fast and arrived safely. Everything was fine.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2022
Quality service and products. Everything is done to make your shopping experience a pleasant one. I recommend ?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Good product, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Order tracking and delivery on time!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Good follow-up On-time and compliant order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Order shipped quickly, website very good wine very good quality
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/07/2022
One of the boxes I ordered was damaged in the packaging, so I couldn't use it as a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Fast shipment, attentive customer service - everything went perfectly.
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