The online store Glia-paris is highly praised for its excellent product quality, with many customers noting significant improvements in the health and appearance of their hair, such as increased shine, length, and overall vitality after using the products consistently. The fast delivery service is frequently highlighted, with numerous reviews mentioning prompt arrivals and efficient handling of orders, which enhances the shopping experience.
I received my empty and open box, there was only the pink sheet left to protect, I sent a request and no response
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Response from Glia-paris
Hello Natacha,
Thank you for taking the time to share your experience, and we are sincerely sorry for this situation. We have not received your complaint. Your satisfaction is our priority, and we are committed to resolving this issue quickly. We will contact you during the day to remedy this situation. Thank you for your understanding.
Best regards,
The Glia-paris team
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Samira M.
Rating: 1 out of 5
following a purchase from 08/07/2025
I have never received my order
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Response from Glia-paris
HAVE YOU STILL NOT RECEIVED YOUR ORDER?
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Manon A.
Rating: 1 out of 5
following a purchase from 29/03/2025
Package arrived at the relay point in very bad condition, the bottle had opened and spilled everywhere. I did not validate the package. No email of return or refund from you.
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Response from Glia-paris
Hello, we are sorry that you encountered this problem mainly due to transportation. Of course, we will immediately send you another serum. Have a nice day.
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leslie D.
Rating: 1 out of 5
following a purchase from 04/02/2025
the composition is not the same as before simple it es5 become long and full of chemical compounds disappointed!
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Response from Glia-paris
Hello Leslie,
sorry to hear of your disappointment. In fact, the product is the same, but we have added more details about its composition on the packaging.
For your information, the formula is composed solely of essential oil products. It's strange that the elixir doesn't have the same effect on you.
Have a nice day!
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Noria A.
Rating: 1 out of 5
following a purchase from 22/02/2024
Almost a month to receive my delivery
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Virginie M.
Rating: 1 out of 5
following a purchase from 22/12/2023
Delivery time far too long
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Response from Glia-paris
Dear Virginie, thank you for sharing your review of our Glia-paris website. We are sorry that the delivery took longer than expected. We take note of your comment and are actively working to improve our delivery service in order to fully satisfy our customers. We hope to be able to convince you with your next order. We thank you for your confidence.
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Stéphanie P.
Rating: 2 out of 5
following a purchase from 20/11/2023
I received expired products. I am very disappointed.
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Response from Glia-paris
Hello Stéphanie, we are very sorry that you have received expired products. Thank you for informing us. Could you please confirm which product it is by email and we'll do what's necessary: [email protected]. Thank you.
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Samia T.
Rating: 1 out of 5
following a purchase from 08/09/2023
Not satisfied
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Response from Glia-paris
Hi Samia, I'm sorry you weren't satisfied with your experience at Glia-paris. We take all feedback very seriously and are constantly working to improve our site in order to better satisfy our customers. Thank you for your feedback.
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Maiwenn L.
Rating: 1 out of 5
following a purchase from 06/07/2023
Forgot to send my parcel, no commercial gesture afterwards
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Response from Glia-paris
Hello, I see that you're right, the parcel left our warehouses far too late last July, but I don't know why.
You're also right, we should have made a commercial gesture to apologize for this.
As a result, I'm offering you a 35% discount on your next order.
Just send me an e-mail and I'll give you the discount code.
Our e-mail address: [email protected]
Thank you and I hope you'll be able to trust us again.
Jérôme
GLIA-PARIS Management
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Julie M.
Rating: 2 out of 5
following a purchase from 25/04/2023
My order was placed a few months ago. I've never had any problems before, but now a parcel has not been delivered. It was very difficult to get in touch with the after-sales service, telling me that the parcel had been delivered when in fact they had divided two items into two parcels, but I didn't give up and I was able to get a refund because I threatened to open a dispute... it's a shame but I won't be ordering from them again.
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Response from Glia-paris
Hello Julie,
we're sorry to hear about your disappointment. Some big changes in our organization this year were detrimental to some customers. Everything is in order now. You can come back to Glia and benefit from a special promo code to make up for it.
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Donia B.
Rating: 1 out of 5
following a purchase from 10/01/2023
No results
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Response from Glia-paris
Hello Donia, we're sorry you didn't get the result you were looking for. We do our best to provide the most positive customer experience and are constantly striving to improve our services. We thank you for your confidence.
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Floriane P.
Rating: 1 out of 5
following a purchase from 25/11/2022
Satisfied
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Response from Glia-paris
Hi Floriane, so glad you enjoyed our services. We always strive to provide you with an exceptional experience! Thank you for your review!
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Zakia Y.
Rating: 2 out of 5
following a purchase from 28/11/2022
Hello since 2 years I order your capsules and I see that the prices are always the same for the vip customers
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Response from Glia-paris
Hello Zakia, we're delighted to be able to offer regular prices to our loyal customers. We want to provide them with the best possible service. We hope you enjoy your product and that you and your family are satisfied with the quality of Glia Paris products. Thank you for your support!
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Patricia U.
Rating: 1 out of 5
following a purchase from 05/10/2022
Package NEVER RECEIVED
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Amandine M.
Rating: 1 out of 5
following a purchase from 29/03/2022
It is an effective supplement, but my body has not tolerated it for some time: I have been having heart attacks. After several tries I gave up the cure, too bad
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Response from Glia-paris
Hello
It's a shame to penalize us with a bad grade if it's your body that can't take the food supplements anymore :)
A
Anne sophie B.
Rating: 1 out of 5
following a purchase from 22/11/2021
Not received the right order
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Response from Glia-paris
Hello,
We have solved your problem. Please give us your feedback on our products once you have used them.
Have a nice day
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Fo F.
Rating: 1 out of 5
following a purchase from 05/06/2022
it's a very bad experience i had placed an order and i received another order it's not at all what i asked for after contacting customer service they told me to keep the package and will send me the right order then they disappeared i tried to send several email are no consideration either a response after spending almost 6 months they asked me the evaluation so here's my experience as it was happening .thank you
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Response from Glia-paris
Hello
We made a mistake on the order and offered you to keep the products in addition to having sent back the right order. And yet you feel neglected?
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Marie christine D.
Rating: 1 out of 5
following a purchase from 20/10/2021
the order was made in November 2021, is this a joke?
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Charline F.
Rating: 1 out of 5
following a purchase from 26/07/2022
Noticed absolutely no difference between before and after the treatment Hair as brittle, still loses as much and did not grow more than usual
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Eve G.
Rating: 1 out of 5
following a purchase from 30/06/2022
Misleading advertising! Noted compatible with breastfeeding on the site and once the product is received, it is noted on the packaging not compatible with breastfeeding. I contacted the customer service, I never received the return label in order to get my money back. So I have the product rotting in my drawer, thank you GLIA PARIS!
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Houaria Z.
Rating: 1 out of 5
following a purchase from 20/08/2021
No results for me
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Elodie P.
Rating: 2 out of 5
following a purchase from 16/07/2022
I wrote an email a while ago saying that I had a problem entering my Spanish address and it wasn't working, I was told that there was a problem, I reported it to your team and got no response
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Magalie C.
Rating: 1 out of 5
following a purchase from 24/07/2022
I did not notice any improvement after a 3 month treatment regarding my hair loss...
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Nathalie A.
Rating: 2 out of 5
following a purchase from 10/07/2022
I am disappointed my hair does not grow faster. And the capsules I don't like the taste at all
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Response from Glia-paris
Hello
Moringa is a plant, so of course it doesn't taste like a sweet candy :)
Your hair did not grow:
1) How long did you take the treatment? 1 month? 3 months?
2) What are your habits? If you use a straightening iron regularly, do frequent highlights or bleaching, a cure will not be enough to improve the quality of your hair and make it grow.
Don't hesitate to come back to us to discuss it, we will find the reason why your hair doesn't grow anymore :)
See you soon
Heloise and Muriel
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Jennifer L.
Rating: 1 out of 5
following a purchase from 03/06/2022
No results despite the cure of several months Too bad
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Rim H.
Rating: 2 out of 5
following a purchase from 16/05/2022
The action on hair loss is real. However, the fact that it doesn't have an action on hair is completely false! I am currently undergoing laser hair removal, which is why I was particularly interested in this product. Well, it had a regrowth effect on my hair that had not grown for 3 months! I am very disappointed!
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Response from Glia-paris
Hello
Moringa acts on keratin and not on hormones. It is impossible that the treatment acts on your hair.
T
Tatiana P.
Rating: 2 out of 5
following a purchase from 13/04/2022
No results
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Response from Glia-paris
Hello,
Did you do a 3 month treatment without interruption? You can contact us at 0782851682
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Elodie P.
Rating: 1 out of 5
following a purchase from 03/04/2022
My hair keeps falling out
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Leslie D.
Rating: 1 out of 5
following a purchase from 21/03/2022
Disappointed with the saleswoman who lies about the composition of the product.
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Response from Glia-paris
Hello,
We don't understand your comment. What product are you talking about? All the compositions of our products are described on our website under each product.
Kind regards,
A
Alexandra R.
Rating: 1 out of 5
following a purchase from 04/02/2022
I received the order and it was on time and the pills work great.
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Response from Glia-paris
Hello,
Have you contacted the after sales service. Please call 0782851682. An assistant will be able to answer your complaint.
Best regards,
N
natacha J.
Rating: 2 out of 5
following a purchase from 25/06/2021
Unfortunately the broken cap .
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Maffre M.
Rating: 1 out of 5
No effect on my hair, although I was very serious about taking it, really disappointed
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Response from Glia-paris
Hello Marine ,
We have a lot of positive feedback from customers and the good reputation of our products makes our cure a best seller.
We are sorry that it did not work for you.
It is possible that the cure does not work on some people but you should also question your hair routine.
Do you often blow-dry your hair?
What shampoos and conditioners do you use? Because the wrong choice or a cheap choice will damage your hair.
Do your nails break easily? In this case, if you have a deficiency, a cure is not enough.
Many parameters can explain why your hair did not react to moringa. As a hairdresser, you probably know this as well as we do.
Moringa has always been used for hair growth, so there is no false advertising, only cases for which unfortunately, it does not work.
We remain at your disposal for any further information,
Your Glia-Paris team
C
Chloé M.
Rating: 1 out of 5
A little disappointed, I have no results! No extra inches, no volume and still a lot of hair loss...
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Response from Glia-paris
Hello Chloe,
It is possible that you need a longer term treatment if your vitamin deficiency is important. You need to give your body time to assimilate.
Thank you for your comments as they are all constructive.
S
Sindy D.
Rating: 2 out of 5
following a purchase from 04/04/2021
I had to chase my package in the relay when I had asked to be delivered to my home. I don't think I would recommend it.
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Aurelie G.
Rating: 2 out of 5
Hello, here is my opinion. I have softer hair but no spectacular effect announced concerning the growth because my hair did not grow more than that in 5 months of treatment..on my 2 photos November/March no differences
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Response from Glia-paris
Hello Aurélie,
We are sorry that our capsules did not have an effect on your hair. This happens very rarely, but rest assured that taking our capsules has necessarily brought a benefit to your body, even if it was not reflected in your hair. Better sleep, filling of vitamin deficiencies, etc... You can check the benefits of MORINGA yourself on the internet.
Have a nice day,
Emma
Glia Paris
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Victoria C.
Rating: 2 out of 5
following a purchase from 25/11/2020
In 3 months of treatment my hair has not really grown as much as I hoped. I barely gained 3 cm in 3 months which I would have gained without the cure. I am quite disappointed with this cure which I was really hoping would work.
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Laura B.
Rating: 2 out of 5
following a purchase from 15/02/2021
Very good
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Emilie Y.
Rating: 1 out of 5
following a purchase from 09/02/2021
No effectiveness noted after 6 months of treatment .
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Clara T.
Rating: 2 out of 5
following a purchase from 17/11/2020
It doesn't work. I took the capsules for 3 months and my hair did not grow at all... So for me this is not effective!
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Lisa A.
Rating: 2 out of 5
following a purchase from 29/11/2020
I bought a 6 month course of treatment. I'm into my 4th month and I haven't really noticed any improvement in hair growth. I am quite disappointed
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