9/10
★★★★★
based on 769 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Almost a month to receive my delivery
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Noria A. (acheteur vérifié)
purchased on 22/02/2024 
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1/5
★☆☆☆☆
Delivery time far too long
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Virginie M. (acheteur vérifié)
purchased on 22/12/2023 
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Answer from Glia-paris
Dear Virginie, thank you for sharing your review of our Glia-paris website. We are sorry that the delivery took longer than expected. We take note of your comment and are actively working to improve our delivery service in order to fully satisfy our customers. We hope to be able to convince you with your next order. We thank you for your confidence.
1/5
★☆☆☆☆
Not satisfied
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Samia T. (acheteur vérifié)
purchased on 08/09/2023 
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Answer from Glia-paris
Hi Samia, I'm sorry you weren't satisfied with your experience at Glia-paris. We take all feedback very seriously and are constantly working to improve our site in order to better satisfy our customers. Thank you for your feedback.
1/5
★☆☆☆☆
Forgot to send my parcel, no commercial gesture afterwards
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Maiwenn L. (acheteur vérifié)
purchased on 06/07/2023 
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Answer from Glia-paris
Hello, I see that you're right, the parcel left our warehouses far too late last July, but I don't know why.
You're also right, we should have made a commercial gesture to apologize for this.
As a result, I'm offering you a 35% discount on your next order.
Just send me an e-mail and I'll give you the discount code.
Our e-mail address: [email protected]
Thank you and I hope you'll be able to trust us again.
Jérôme
GLIA-PARIS Management
1/5
★☆☆☆☆
No results
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Donia B. (acheteur vérifié)
purchased on 10/01/2023 
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Answer from Glia-paris
Hello Donia, we're sorry you didn't get the result you were looking for. We do our best to provide the most positive customer experience and are constantly striving to improve our services. We thank you for your confidence.
1/5
★☆☆☆☆
Satisfied
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Floriane P. (acheteur vérifié)
purchased on 25/11/2022 
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Answer from Glia-paris
Hi Floriane, so glad you enjoyed our services. We always strive to provide you with an exceptional experience! Thank you for your review!
1/5
★☆☆☆☆
Package NEVER RECEIVED
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Patricia U. (acheteur vérifié)
purchased on 05/10/2022 
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1/5
★☆☆☆☆
It is an effective supplement, but my body has not tolerated it for some time: I have been having heart attacks. After several tries I gave up the cure, too bad
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Amandine M. (acheteur vérifié)
purchased on 29/03/2022 
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Answer from Glia-paris
Hello

It's a shame to penalize us with a bad grade if it's your body that can't take the food supplements anymore 🙂
1/5
★☆☆☆☆
Not received the right order
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Anne Sophie B. (acheteur vérifié)
purchased on 22/11/2021 
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Answer from Glia-paris
Hello,
We have solved your problem. Please give us your feedback on our products once you have used them.
Have a nice day
1/5
★☆☆☆☆
It's a very bad experience i had placed an order and i received another order it's not at all what i asked for after contacting customer service they told me to keep the package and will send me the right order then they disappeared i tried to send several email are no consideration either a response after spending almost 6 months they asked me the evaluation so here's my experience as it was happening .thank you
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Fo F. (acheteur vérifié)
purchased on 05/06/2022 
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Answer from Glia-paris
Hello

We made a mistake on the order and offered you to keep the products in addition to having sent back the right order. And yet you feel neglected?
1/5
★☆☆☆☆
The order was made in November 2021, is this a joke?
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Marie Christine D. (acheteur vérifié)
purchased on 20/10/2021 
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1/5
★☆☆☆☆
Noticed absolutely no difference between before and after the treatment Hair as brittle, still loses as much and did not grow more than usual
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Charline F. (acheteur vérifié)
purchased on 26/07/2022 
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1/5
★☆☆☆☆
Misleading advertising! Noted compatible with breastfeeding on the site and once the product is received, it is noted on the packaging not compatible with breastfeeding. I contacted the customer service, I never received the return label in order to get my money back. So I have the product rotting in my drawer, thank you GLIA PARIS!
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Eve G. (acheteur vérifié)
purchased on 30/06/2022 
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1/5
★☆☆☆☆
No results for me
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Houaria Z. (acheteur vérifié)
purchased on 20/08/2021 
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1/5
★☆☆☆☆
I did not notice any improvement after a 3 month treatment regarding my hair loss...
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Magalie C. (acheteur vérifié)
purchased on 24/07/2022 
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1/5
★☆☆☆☆
No results despite the cure of several months Too bad
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Jennifer L. (acheteur vérifié)
purchased on 03/06/2022 
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1/5
★☆☆☆☆
My hair keeps falling out
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Elodie P. (acheteur vérifié)
purchased on 03/04/2022 
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1/5
★☆☆☆☆
Disappointed with the saleswoman who lies about the composition of the product.
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Leslie D. (acheteur vérifié)
purchased on 21/03/2022 
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Answer from Glia-paris
Hello,
We don't understand your comment. What product are you talking about? All the compositions of our products are described on our website under each product.
Kind regards,
1/5
★☆☆☆☆
I received the order and it was on time and the pills work great.
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Alexandra R. (acheteur vérifié)
purchased on 04/02/2022 
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Answer from Glia-paris
Hello,
Have you contacted the after sales service. Please call 0782851682. An assistant will be able to answer your complaint.
Best regards,
1/5
★☆☆☆☆
No effect on my hair, although I was very serious about taking it, really disappointed
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Maffre M. (acheteur vérifié)
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Answer from Glia-paris
Hello Marine ,

We have a lot of positive feedback from customers and the good reputation of our products makes our cure a best seller.
We are sorry that it did not work for you.

It is possible that the cure does not work on some people but you should also question your hair routine.

Do you often blow-dry your hair?

What shampoos and conditioners do you use? Because the wrong choice or a cheap choice will damage your hair.

Do your nails break easily? In this case, if you have a deficiency, a cure is not enough.

Many parameters can explain why your hair did not react to moringa. As a hairdresser, you probably know this as well as we do.

Moringa has always been used for hair growth, so there is no false advertising, only cases for which unfortunately, it does not work.


We remain at your disposal for any further information,
Your Glia-Paris team
1/5
★☆☆☆☆
A little disappointed, I have no results! No extra inches, no volume and still a lot of hair loss...
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Chloé M. (acheteur vérifié)
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Answer from Glia-paris
Hello Chloe,

It is possible that you need a longer term treatment if your vitamin deficiency is important. You need to give your body time to assimilate.
Thank you for your comments as they are all constructive.
1/5
★☆☆☆☆
I am very disappointed! I had made a first order on the afro cure where I received my products. I made a second order with a promo code allowing me to have the product repouss offered (for a minimum of 29 euros of purchase) what I did, I ordered 2 products and in my invoice was indicated in more the care express regrowth. I did not receive the product! I exchanged several times with the customer service who does not want to hear anything, I am outraged!
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Rehab B. (acheteur vérifié)
purchased on 08/07/2020 
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1/5
★☆☆☆☆
Terrible after-sales service
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Meryem S. (acheteur vérifié)
purchased on 28/06/2020 
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1/5
★☆☆☆☆
Capsules impossible to swallow
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Perrine T. (acheteur vérifié)
purchased on 23/04/2020 
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1/5
★☆☆☆☆
I have received my order and I am very pleased with the service and the quality of the product. No gesture so no I do not recommend! I don't recommend
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Ludmilla D. (acheteur vérifié)
purchased on 02/04/2020 
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1/5
★☆☆☆☆
I received my parcel in bad condition, about a quarter of the product was lost.
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Radia R. (acheteur vérifié)
purchased on 03/04/2020 
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1/5
★☆☆☆☆
I received my parcel in bad condition, about a quarter of the product was lost.
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Radia R. (acheteur vérifié)
purchased on 03/04/2020 
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1/5
★☆☆☆☆
Super disappointed I tried to contact you several times never answer your new oil for hair elixir I tried to find the composition I am not find I is send you an e-mail to ask you no answer I tried to trust you and the composition is just catastrophic hyper chemical I would never put it on my hair then I had recommended hair oil the 1st time the smell was super strong there I received the same identical and there is no smell of oil you have surely changed the compo but we are not aware in short it's my last order I would not recommend more at you zero honesty at Glia beautiful words . Site to flee ....
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Morgane B. (acheteur vérifié)
purchased on 06/04/2020 
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1/5
★☆☆☆☆
I did not receive the eyelash and eyebrow express pusher that was normally offered!!!
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Johana R. (acheteur vérifié)
purchased on 01/03/2020 
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1/5
★☆☆☆☆
Disappointed because I had to wait more than 3 weeks to get my package.
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Sonia E. (acheteur vérifié)
purchased on 14/02/2020 
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1/5
★☆☆☆☆
Promocodes allowing to have a free mascara, but when receiving the package: surprise! No mascara. A customer service that does everything to deny and wants to have the last word. In short, first and LAST purchase.
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Manuela A. (acheteur vérifié)
purchased on 20/02/2020 
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