/10
★★★★★
based on 761 published reviews
★★★★★
based on 761 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Delivery time far too long
Virginie M.
purchased on 22/12/2023
Translated review Answer from Glia-paris
Dear Virginie, thank you for sharing your review of our Glia-paris website. We are sorry that the delivery took longer than expected. We take note of your comment and are actively working to improve our delivery service in order to fully satisfy our customers. We hope to be able to convince you with your next order. We thank you for your confidence.
1/5
★☆☆☆☆
Not satisfied
Samia T.
purchased on 08/09/2023
Translated review Answer from Glia-paris
Hi Samia, I'm sorry you weren't satisfied with your experience at Glia-paris. We take all feedback very seriously and are constantly working to improve our site in order to better satisfy our customers. Thank you for your feedback.
1/5
★☆☆☆☆
Forgot to send my parcel, no commercial gesture afterwards
Maiwenn L.
purchased on 06/07/2023
Translated review Answer from Glia-paris
Hello, I see that you're right, the parcel left our warehouses far too late last July, but I don't know why.
You're also right, we should have made a commercial gesture to apologize for this.
As a result, I'm offering you a 35% discount on your next order.
Just send me an e-mail and I'll give you the discount code.
Our e-mail address: [email protected]
Thank you and I hope you'll be able to trust us again.
Jérôme
GLIA-PARIS Management
You're also right, we should have made a commercial gesture to apologize for this.
As a result, I'm offering you a 35% discount on your next order.
Just send me an e-mail and I'll give you the discount code.
Our e-mail address: [email protected]
Thank you and I hope you'll be able to trust us again.
Jérôme
GLIA-PARIS Management
1/5
★☆☆☆☆
No results
Donia B.
purchased on 10/01/2023
Translated review Answer from Glia-paris
Hello Donia, we're sorry you didn't get the result you were looking for. We do our best to provide the most positive customer experience and are constantly striving to improve our services. We thank you for your confidence.
1/5
★☆☆☆☆
Satisfied
Floriane P.
purchased on 25/11/2022
Translated review Answer from Glia-paris
Hi Floriane, so glad you enjoyed our services. We always strive to provide you with an exceptional experience! Thank you for your review!
1/5
★☆☆☆☆
Package NEVER RECEIVED
Patricia U.
purchased on 05/10/2022
Translated review1/5
★☆☆☆☆
It is an effective supplement, but my body has not tolerated it for some time: I have been having heart attacks. After several tries I gave up the cure, too bad
Amandine M.
purchased on 29/03/2022
Translated review Answer from Glia-paris
Hello
It's a shame to penalize us with a bad grade if it's your body that can't take the food supplements anymore 🙂
It's a shame to penalize us with a bad grade if it's your body that can't take the food supplements anymore 🙂
1/5
★☆☆☆☆
Not received the right order
Anne Sophie B.
purchased on 22/11/2021
Translated review Answer from Glia-paris
Hello,
We have solved your problem. Please give us your feedback on our products once you have used them.
Have a nice day
We have solved your problem. Please give us your feedback on our products once you have used them.
Have a nice day
1/5
★☆☆☆☆
It's a very bad experience i had placed an order and i received another order it's not at all what i asked for after contacting customer service they told me to keep the package and will send me the right order then they disappeared i tried to send several email are no consideration either a response after spending almost 6 months they asked me the evaluation so here's my experience as it was happening .thank you
Fo F.
purchased on 05/06/2022
Translated review Answer from Glia-paris
Hello
We made a mistake on the order and offered you to keep the products in addition to having sent back the right order. And yet you feel neglected?
We made a mistake on the order and offered you to keep the products in addition to having sent back the right order. And yet you feel neglected?
1/5
★☆☆☆☆
The order was made in November 2021, is this a joke?
Marie Christine D.
purchased on 20/10/2021
Translated review1/5
★☆☆☆☆
Noticed absolutely no difference between before and after the treatment Hair as brittle, still loses as much and did not grow more than usual
Charline F.
purchased on 26/07/2022
Translated review1/5
★☆☆☆☆
Misleading advertising! Noted compatible with breastfeeding on the site and once the product is received, it is noted on the packaging not compatible with breastfeeding. I contacted the customer service, I never received the return label in order to get my money back. So I have the product rotting in my drawer, thank you GLIA PARIS!
Eve G.
purchased on 30/06/2022
Translated review1/5
★☆☆☆☆
No results for me
Houaria Z.
purchased on 20/08/2021
Translated review1/5
★☆☆☆☆
I did not notice any improvement after a 3 month treatment regarding my hair loss...
Magalie C.
purchased on 24/07/2022
Translated review1/5
★☆☆☆☆
No results despite the cure of several months Too bad
Jennifer L.
purchased on 03/06/2022
Translated review1/5
★☆☆☆☆
My hair keeps falling out
Elodie P.
purchased on 03/04/2022
Translated review1/5
★☆☆☆☆
Disappointed with the saleswoman who lies about the composition of the product.
Leslie D.
purchased on 21/03/2022
Translated review Answer from Glia-paris
Hello,
We don't understand your comment. What product are you talking about? All the compositions of our products are described on our website under each product.
Kind regards,
We don't understand your comment. What product are you talking about? All the compositions of our products are described on our website under each product.
Kind regards,
1/5
★☆☆☆☆
I received the order and it was on time and the pills work great.
Alexandra R.
purchased on 04/02/2022
Translated review Answer from Glia-paris
Hello,
Have you contacted the after sales service. Please call 0782851682. An assistant will be able to answer your complaint.
Best regards,
Have you contacted the after sales service. Please call 0782851682. An assistant will be able to answer your complaint.
Best regards,
1/5
★☆☆☆☆
No effect on my hair, although I was very serious about taking it, really disappointed
Maffre M. Translated review
Answer from Glia-paris
Hello Marine ,
We have a lot of positive feedback from customers and the good reputation of our products makes our cure a best seller.
We are sorry that it did not work for you.
It is possible that the cure does not work on some people but you should also question your hair routine.
Do you often blow-dry your hair?
What shampoos and conditioners do you use? Because the wrong choice or a cheap choice will damage your hair.
Do your nails break easily? In this case, if you have a deficiency, a cure is not enough.
Many parameters can explain why your hair did not react to moringa. As a hairdresser, you probably know this as well as we do.
Moringa has always been used for hair growth, so there is no false advertising, only cases for which unfortunately, it does not work.
We remain at your disposal for any further information,
Your Glia-Paris team
We have a lot of positive feedback from customers and the good reputation of our products makes our cure a best seller.
We are sorry that it did not work for you.
It is possible that the cure does not work on some people but you should also question your hair routine.
Do you often blow-dry your hair?
What shampoos and conditioners do you use? Because the wrong choice or a cheap choice will damage your hair.
Do your nails break easily? In this case, if you have a deficiency, a cure is not enough.
Many parameters can explain why your hair did not react to moringa. As a hairdresser, you probably know this as well as we do.
Moringa has always been used for hair growth, so there is no false advertising, only cases for which unfortunately, it does not work.
We remain at your disposal for any further information,
Your Glia-Paris team
1/5
★☆☆☆☆
A little disappointed, I have no results! No extra inches, no volume and still a lot of hair loss...
Chloé M. Translated review
Answer from Glia-paris
Hello Chloe,
It is possible that you need a longer term treatment if your vitamin deficiency is important. You need to give your body time to assimilate.
Thank you for your comments as they are all constructive.
It is possible that you need a longer term treatment if your vitamin deficiency is important. You need to give your body time to assimilate.
Thank you for your comments as they are all constructive.