The online store "Gperdumesaiguilles" is highly regarded for its fast and reliable delivery, with many customers noting that their orders arrived quickly, often within 24 hours. The quality of the products, particularly the watches, consistently receives praise for being beautiful and compliant with descriptions. Customers highlight the competitive pricing, making it an attractive option compared to local stores, and appreciate the variety available in their product selection.
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2020
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2019
because of the strikes the delivery was very long and that's not their fault but the anxiety rising, I sent 2 emails that remained unanswered and several phone messages without response also except the last one where a person told me she was going to reform on the problem she had to contact me NOTHING! I just received the gift for my little girl and I am finally relieved.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2019
Not happy because my order is missing an item, no one answers the phone or takes the trouble to call back and I am also waiting for an answer by email regarding this problem
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Response from Gperdumesaiguilles
Hello, As mentioned in my email of yesterday, we are sending you the missing part and we apologize for the error in preparing your order.
Please let us know when you have received the missing part.
Sincerely Florine customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2019
very satisfied with the product nevertheless in private message on the social networks fb the person who kindly answered me made a mistake on the promotional percentage of course the code never worked alas and very disappointed since the total sum was not the same and so I had to reduce my order apart from that the products received I was totally satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2019
The order was correct but I would have liked to have a better and more solid packaging.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2019
I was forced to wait for an order that never arrived and still not refunded two months later. Refusal to take into account the cancellation of order, for them the customer is nothing, I am dissatisfied with this site customer service that does not care about the customer! TO AVOID !!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2019
Mondial Relais : a catastrophe ! More than 10 days to be delivered !
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2019
First order on this site. Product sent and received on time but defective. Return of the product at my expense (8,75€). Fortunately, the refund was made quickly. Very average experience because I lost time and money...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/10/2018
the packaging was too small to protect the watch stand which arrived broken.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/06/2018
I am not happy. The bracelet is too small for my husband. I returned it in its original packaging with the return slip provided. In commission. It was returned to me with the mention refused as the package was empty! So no refund. Thank you for doing the necessary. Sincerely
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Response from Gperdumesaiguilles
Hello, the package you sent by post was presented to us open and empty, and we refused it without even looking at the sender, as we systematically do in these cases, on the advice of the letter carrier.
We invite you to open a claim at the post office so that you can be compensated for the loss. Sincerely Florine customer service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/06/2018
Perfect order and delivery, but when I unpacked it, the instructions were not the same as the watch I ordered. After calling, I was able to get the document on the internet.nc Overall, I am satisfied with my purchase. JP.Pahour
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
Delivery time longer than announced, my child could not have his watch on his birthday...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2018
Delivery time impeccable but the watch received is not as I imagined it compared to the photo on the site.
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Response from Gperdumesaiguilles
Hello, we are sorry that the watch did not give you satisfaction. All our customers have a 14 days retraction period upon receipt of the product to return it to us, in accordance with our GTC Cordially The Customer Service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/05/2018
Not happy at all. I had sms delivery on Monday 28th between 9:30 and 12:00, I stayed at home (vacation). The package still not delivered, I need it imperatively Saturday, June 2. Thank you for doing what is necessary and for answering me quickly
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Response from Gperdumesaiguilles
Hello, your package was shipped the day after you placed your order and we are sorry that you have not yet received your package. We have opened a claim with the carrier so that we have contacted the delivery person to make sure that you will get your package this week.
Sincerely Florine Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/04/2018
delivery, at the beginning of April 10, after April 12 between 14 and 17h and finally on April 13, leave in the mailbox ...... Amateurs!!!
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Response from Gperdumesaiguilles
Hello, We are sorry that your package took longer than expected to be delivered. This carrier usually delivers within 24/48 hours, in this case it took 4 days.
We hope that your watch will now give you complete satisfaction.
Sincerely Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2017
The watch corresponds to my expectations, delivery time ok. By cons the case for the watch was in cardboard and a little crushed ... a little cheap ...
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Response from Gperdumesaiguilles
Hello, Our products are shipped in the packaging provided by the brands. We are sorry that it did not suit you and will forward your opinion to them.
Sincerely Florine Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2016
I did not receive any email warning me of the delivery of my package in relay point, it is me who had to ask where my order was... to know that it had arrived for several days!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2016
Package well packaged and on time thanks to the opinion of a previous buyer who reported that the watch does not count down, the info is still wrong on the official description.
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Response from Gperdumesaiguilles
Hello, Thank you for your purchase. We have double-checked on the Casio website. This one mentions well for the watch that you bought the countdown function. I invite you to go to the product sheet with this link http://www.casio-europe.com/fr/produits/montres/sports/stl-s300h-1aef/. Sincerely GPerduMesAiguilles
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2016
The order very well on the other hand I had to return on my order to know that my parcel had arrived since three days the tradesman said to me that ç was with you to take me Finally I did not appreciate that the battery already functions and of blow since when (battery to be changed quickly) Cdlt
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Response from Gperdumesaiguilles
Hello, we set the time on the watches before sending them so that when you receive them, you just have to put them on your wrist. This also allows us to make sure that it works properly before shipping. The batteries in new watches have a life span of 1 to 2 years.
We hope that despite these two small inconveniences your watch gives you complete satisfaction.
Sincerely GperduMesAiguilles
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/01/2016
The order was processed on time but be careful with the information on the website. The description in the section "Learn more" is more reliable than the technical description which does not correspond to reality. For example, all Timex Ironman watches are given with the same technical characteristics when this is not the case.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2015
Paid the cde with extra price for a gift wrap of 1,50€. Received without wrapping!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/02/2015
The ad specified "Unisex" when it is a junior watch. The seller gave a lame excuse. You have to pay a return fee.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2015
I have no answer to my message.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/01/2015
Despite the 2 small photos, we do not have a precise idea of the size of the article, I saw the watch less big.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/01/2015
This mod�le ordered� but not available.In acc with the seller, I took another mod�le so-called �quivalent (ironman x20 GPS) which is d�cevant
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2014
well if you don't have any problem which is not my case, too bad
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2014
Choice of articles
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2014
Problematic order, due to a breakdown of your computer system. I had to call you back to find out what's going on!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2014
average overall not enough information
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2014
D�fault on the dial glass
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2014
Re�ue quickly. B�mol: not the right colors for the watch. But pro seller: apologies, refund provided and coupon for r�duction for next purchase.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2014
There are no comments for this review
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/02/2014
delivery planned between 7 and 11 january we are now 13 january still haven't received my package so a little disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2014
ho fatto bonifico bancario ,ma l'orologio era gia' venduto
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/12/2013
Have cancelled� the order. Don't want to make a commercial gesture. Are the most expensive on the market� on Amazon.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2013
I am very happy with the result. The waiting time for the watch was a bit long, but fortunately I had to order it in advance.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/10/2013
� To date the watch has not yet reached us malgr� a d�lai between October 10 and 12 we are the 16
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2013
no stock
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