The online store "Gperdumesaiguilles" is highly regarded for its fast and reliable delivery, with many customers noting that their orders arrived quickly, often within 24 hours. The quality of the products, particularly the watches, consistently receives praise for being beautiful and compliant with descriptions. Customers highlight the competitive pricing, making it an attractive option compared to local stores, and appreciate the variety available in their product selection.
I received a watch, but not quite the model I wanted. Instead of normal numbers, I have a watch with Roman numerals. It was agreed with you that if this should bother the person to whom I will give it, I could exchange it
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Gabriel D.
Rating: 2 out of 5
following a purchase from 13/02/2026
Hello, Nothing to say about the order taking, the shipping. However, I will have to use the warranty as the watch has a defect: the crown came off when I wanted to set the time..
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O
odile P.
Rating: 3 out of 5
following a purchase from 30/10/2025
Very good except for the delivery fee to my home. Exaggerated.
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Laurence L.
Rating: 3 out of 5
following a purchase from 18/08/2025
Barely bought elastic of the bracelet broke disappointment
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Magali P.
Rating: 3 out of 5
following a purchase from 11/07/2025
Package not sent, had to claim after 10 days to receive it.
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Response from Gperdumesaiguilles
Hello Magali,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced delays in the delivery of your package. Please know that we take your feedback very seriously and we are working to improve our service.
Your satisfaction is our priority, and we hope to provide you with a better experience in the future. Please do not hesitate to contact us directly for any other questions or needs.
Best regards,
The Gperdumesaiguilles team
P
Philippe M.
Rating: 3 out of 5
following a purchase from 15/06/2024
Problem with the box when I received the parcel, it was in pieces. I hope this will not affect the watch in the long term. Would you like a photo?
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SANDRINE M.
Rating: 3 out of 5
following a purchase from 25/02/2024
Very happy with the beautiful jewelry. But disappointed at the time of recovering them because it was to offer and they did not make me packing I left like that so a little disappointed.
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Véronique F.
Rating: 2 out of 5
following a purchase from 15/02/2024
The instruction manual is missing.
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Yann G.
Rating: 2 out of 5
following a purchase from 30/01/2024
The product ordered does not conform to that received and it took me 4 calls where no one answered me even after leaving several messages. I contacted him in parallel by email and again four emails for them to answer my question. They finally got back to me and found a solution. A lot of energy for a simple answer. Too bad
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Kenji I.
Rating: 2 out of 5
following a purchase from 28/01/2024
the prices are correct, unfortunately I received the SEIKO watch without the tool to adjust the size of the bracelet. Just look at the description on competing sites to check that it should come with it.
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Sandrine D.
Rating: 2 out of 5
following a purchase from 13/12/2023
Watch delivered quickly but wrong model. Return request unanswered, impossible to reach you by phone and no call back following my messages. Hey don't recommend.
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Marc F.
Rating: 3 out of 5
following a purchase from 15/06/2023
DPD your delivery service is deplorable I had to pick up my parcel at the depot 20 minutes from my home, the driver did not show up at my house. Change carrier quickly
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Mireille P.
Rating: 3 out of 5
following a purchase from 12/06/2023
Correct delivery time, very nice item
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brigitte B.
Rating: 2 out of 5
following a purchase from 30/05/2023
item not what I wanted too bulky
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christian E.
Rating: 2 out of 5
following a purchase from 11/01/2023
The watch stand arrived broken
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Jordan P.
Rating: 3 out of 5
following a purchase from 14/07/2022
Nothing to say about the site, delivery time not respected
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Laurence L.
Rating: 3 out of 5
following a purchase from 15/03/2022
Error in my order and late refund
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2021
I had found this watch by browsing on google and then impossible to find it directly on your site to order it; I do not know by which means I went, I spent several hours because I really wanted it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2021
Watch sent without instructions and adjustable quite complex to make after research on the internet
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/12/2020
A mixed experience with gperdumesaiguilles, nothing to complain about in the ordering phase on the site. I made a mistake with the model and contacted customer service who did what was necessary to take into account my change. Unfortunately there was a supply problem (and I don't blame them, they couldn't help it) and I regret not having been informed proactively by them and apart from my own reminders. In the end, the customer service took the time to call me to let me know that the order had been shipped and it arrived.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2020
Cancellation message that I did not understand...
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2020
Good product but I should have received my order within 48 hours and it arrived 8 days later
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Response from Gperdumesaiguilles
Hello, We are sorry for the delay that was necessary for the post office to deliver to you. We had received your order on November 14th in the late morning and shipped it the same day.
We hope to see you again on our website.
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2020
I don't have the announced radio control and therefore no automatic time setting with winter/summer time switch. I have however settled the payment punctually in three times. Moreover the second hand has a slight shift.
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Response from Gperdumesaiguilles
Sir, You should have contacted us when you received your watch, if you could not get it to work properly. Here is a link to the Pulsar manuals that will tell you how to activate the missing features. https://pulsar.tm.fr/notices.
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/08/2020
Fast shipping and careful packaging for the watch I ordered. On the other hand, the after-sales service that I requested on the cell phone number indicated on the invoice is ineffective, even after leaving several messages, no one called me back and I had to make do with a YouTube tutorial to adapt the bracelet. Otherwise the product corresponds well to my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2020
The watch doesn't work. The battery was out... I'm a little disappointed
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/04/2020
better not to have to deal with the soap.
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Response from Gperdumesaiguilles
Hello, As we explained to you by email, during the containment period the Post Office delivered only 3 days a week and signed for the customer. These exceptional measures were taken to fight against the spread of the virus and it is not us who decided them. We are sorry that these measures did not suit you and unfortunately we cannot do anything about it.
I wish you a very pleasant day.
Florine GperduMesAiguilles
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2020
Watch received very late but it is logical, we were at the beginning of confinement. What is less logical is not to have received an answer to my email when I was trying to know the status of my order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/02/2020
Recomposed watch, the bracelet is not original. Disappointed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/01/2020
The color of the strap (pink) is disappointing compared to the picture (it is a rather dull beige pink) and the material looks like synthetic nubuck.... it is not as qualitative as I expected. But the watch case itself is very nice
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2020
I had a problem obtaining a discount code, even though it was advertised on a window that opened automatically. Fortunately, the customer service representative, Ms. i...., went out of her way to get it for me. But once obtained and marked for purchase the amount of discount was lower than the one advertised in the window and the discount decreased again when I went to the payment. Too bad this spoils the fun of the purchase a bit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/12/2019
because of the strikes the delivery was very long and that's not their fault but the anxiety rising, I sent 2 emails that remained unanswered and several phone messages without response also except the last one where a person told me she was going to reform on the problem she had to contact me NOTHING! I just received the gift for my little girl and I am finally relieved.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
I received my order quickly but incomplete knowing that I would have liked to recommend this site several times. I would like my future orders to go well.
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Response from Gperdumesaiguilles
Hello, We are sorry that there was a problem in the preparation of your order. Could you please contact us to tell us what is missing from your shipment?
Sincerely Florine Customer Service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Error in sending the watch 15 days before Christmas
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Response from Gperdumesaiguilles
Madam, We are sorry that there was an error in the preparation of your order. Could you please tell us a little more about the type of error so that we can provide you with a solution?
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/12/2019
Ordered on 4/12, to this day, December 9, still not received the package, a value of 189 euros, I do not know where it is!
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Response from Gperdumesaiguilles
Hello, We are sorry for the delivery problems. We have entrusted your package to Chronopost which is usually reliable. Your package was finally delivered to the relay on December 12, 7 days after it was sent. We hope that you have now been able to recover it.
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2019
very satisfied with the product nevertheless in private message on the social networks fb the person who kindly answered me made a mistake on the promotional percentage of course the code never worked alas and very disappointed since the total sum was not the same and so I had to reduce my order apart from that the products received I was totally satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/12/2019
I only received part of my order. I had ordered 2 bracelets and I only received one. It's the 1st time I ordered and I wanted to order other items but I'm a little disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/11/2019
The order was correct but I would have liked to have a better and more solid packaging.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2019
Fast delivery but chain too short, way too short for a man!!! Disappointed...
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Response from Gperdumesaiguilles
Hello, You should have contacted us directly upon receipt of your order so that we could have made a change.
Sincerely Florine customer service
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/01/2019
First order on this site. Product sent and received on time but defective. Return of the product at my expense (8,75€). Fortunately, the refund was made quickly. Very average experience because I lost time and money...
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/01/2019
the strap of the watch is not made of leather contrary to what is indicated in the description
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Response from Gperdumesaiguilles
Hello, we have to differentiate between items that are labeled Genuine Leather and those that are labeled Leather only. If the strap does not have the word "genuine" on it, it is synthetic leather. Only the top of the line watches are offered in Genuine Leather.
We are sorry if you are not satisfied with your purchase. You can return the watch to us if it has not been worn.
Sincerely Customer Service
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