Customer reviews of Hattila.com

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 10 686 published reviews
5 9 453 88% 4 1 015 9% 3 158 1% 2 27 0% 1 33 0%

Summary of reviews

Hattila.com delivers impressively fast service and reliable delivery, with orders consistently matching the descriptions and arriving well packaged. Customers highlight solid product quality and accuracy of items, noting high performance in crossbows, slingshots, and related equipment, as well as clear, helpful communication from the shop. The shopping experience is described as smooth and trustworthy, with easy ordering, thorough information on the site, and confident repeat purchases over several years. Overall, the store is praised for efficient processing, dependable delivery times, and strong satisfaction with products and support.

Reviews 1 and 3 stars

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K
Kevin M.
Rating: 1 out of 5
following a purchase from 23/07/2024
Still nothing received
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Arnaud P.
Rating: 3 out of 5
following a purchase from 16/07/2024
Box arrived melted in two, maybe opened by the delivery people, without cutting the 'warranty tape'...
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Nigel F.
Rating: 3 out of 5
following a purchase from 24/06/2024
I had paid for home delivery but my order was delivered to a pickup point. No reason was given and I was definitely at home on the scheduled delivery day. That said, I found your site easy to use and the material seems to be of good quality.
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Ghislain C.
Rating: 3 out of 5
following a purchase from 18/06/2024
You order, you pay, you are delivered. What could be more normal?
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Vincent M.
Rating: 3 out of 5
following a purchase from 14/05/2024
Really faulty manual
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Daniel P.
Rating: 1 out of 5
following a purchase from 08/05/2024
Too much time to send my order, I had to leave and couldn't retrieve my order, so I assume it has been sent back.
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Mouldi A.
Rating: 3 out of 5
following a purchase from 03/04/2024
Delivery service not curious
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Jose Ramon R.
Rating: 3 out of 5
following a purchase from 22/03/2024
The transport agency is not effective, their responsibility and effectiveness leave much to be desired.
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Wilfried N.
Rating: 3 out of 5
following a purchase from 14/03/2024
I bought a crossbow whose power is correct for me but the string broke on the first use and you could provide assembly descriptions in French because we understand nothing with the illustrations
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Arnaud D.
Rating: 3 out of 5
following a purchase from 18/02/2024
Super quality/price, the only downside where only 3 out of 5 is that this cover does not take into account the addition of a scope or a red dot sight. And there it is just tight, you have to force to close the cover. Too bad.
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olivier G.
Rating: 3 out of 5
following a purchase from 09/02/2024
Very good
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Eric M.
Rating: 3 out of 5
following a purchase from 14/12/2023
N/A
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David D.
Rating: 3 out of 5
following a purchase from 15/11/2023
Nice shiny quality appearance. Not tested in batching or putting my weight on it or throwing it but looks solid and cuts well. I would have preferred to be delivered in the locker originally intended
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Alessandro L.
Rating: 3 out of 5
following a purchase from 23/10/2023
The item was compliant, well packaged and arrived in acceptable time, the only negative note is the shipping price much higher than other European countries
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Xavier D.
Rating: 3 out of 5
following a purchase from 15/09/2023
The product is not at fault, it's the delivery time
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Jean-Jacques G.
Rating: 1 out of 5
following a purchase from 01/08/2023
Order placed 3 weeks ago for delivery to an automatic distribution point that... does not have the size to accept items as long as arrows! Since then, no news from the carrier or the site, despite written follow-ups. Avoid!!!
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Sébastien F.
Rating: 3 out of 5
following a purchase from 08/07/2023
Careful shipping but does not respect the comments left at the time of order regarding delivery
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sebastien R.
Rating: 3 out of 5
following a purchase from 05/06/2023
Serious site, a lot of choice and products, good advice, very fast shipping but poorly packaged product, some arrow tips were damaged during transport (they were sticking out a bit from the box). It would have been wiser and better to put them in a cardboard package, rather than in a simple plastic envelope..
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jean-pierre T.
Rating: 3 out of 5
following a purchase from 09/04/2023
First class rod, handle a bit too thick but nice quality and effective. However, slow delivery, the delivery person leaves the packages at the post office (?) so longer delay, why pay for a colissimo (?) Grrrrrrrrrrrrrrrrrrrrrrrr /jp
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Torsten B.
Rating: 3 out of 5
following a purchase from 20/03/2023
The delivery times are simply too long.
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Paco V.
Rating: 3 out of 5
following a purchase from 16/02/2023
The package arrived in very very good condition
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joël S.
Rating: 3 out of 5
following a purchase from 11/02/2023
A bit complicated to retrieve my package a week after the automatic delivery notice without checking presence, a simple colissimo would have been more effective but we don't really have a choice, it's not very democratic
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Francis M.
Rating: 3 out of 5
following a purchase from 10/02/2023
Everything is great
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Joan G.
Rating: 3 out of 5
following a purchase from 02/02/2023
Good night, Hattila, Today I received your package with the order I placed. Everything very good, thank you. Maybe the clay balls are a bit expensive, but the rest is fine.
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Paulo O.
Rating: 3 out of 5
following a purchase from 01/01/2023
That the order comes in two parts is okay, but on two different days causes problems for reception, so 3
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Pascal P.
Rating: 3 out of 5
following a purchase from 13/12/2022
The color does not match the one displayed on the site - That said, item was quickly sent and has the same characteristics
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Michel P.
Rating: 3 out of 5
following a purchase from 15/12/2022
Package received quickly, it's perfect. Only downside, there is absolutely no explanatory notice!... Assembly and use are not intuitive :( It's a shame, because the item itself is perfect.
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Bernard V.
Rating: 3 out of 5
following a purchase from 01/09/2022
Correct
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Denis D.
Rating: 3 out of 5
following a purchase from 23/08/2022
Package received on time.. personally I thought that the Archery would have been more flexible but it's impossible to install the string without having a bit of elasticity "I'm coming up too short"
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Rodrig B.
Rating: 3 out of 5
following a purchase from 14/06/2022
Slow
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Nicolas L.
Rating: 3 out of 5
following a purchase from 25/05/2022
The bow is of good quality for the price but the arrows are of very poor quality... out of the 6 provided, 5 broke after an afternoon of use... and the last one broke a few days later...
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Thierry R.
Rating: 3 out of 5
following a purchase from 06/04/2022
happy with the products purchased from hattila I recommend, despite perhaps a slight lack of communication on shipments but satisfied
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Christian T.
Rating: 3 out of 5
following a purchase from 26/04/2022
Dpd ineffective package delivered to the post office without passing by my place.. damaged package
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charles M.
Rating: 3 out of 5
following a purchase from 23/03/2022
well packaged order
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eric F.
Rating: 3 out of 5
following a purchase from 02/04/2022
fast delivery but not easy to understand the dimensions of the tips' diameters and to know which tubes they fit on
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Frantz P.
Rating: 3 out of 5
following a purchase from 19/03/2022
After questioning the sellers about the contents of a pack, an incorrect answer was given to me by hattila.com who acknowledged their mistake and gave me a significant credit on the missing item from the purchased pack. They respond to emails within the day and they are merchants. I recommend this site
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Antonio P.
Rating: 3 out of 5
following a purchase from 11/03/2022
The instructions are incomprehensible. Correct materials
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Gabriel R.
Rating: 3 out of 5
following a purchase from 25/02/2022
I would have liked to buy a pack, but I was only informed that they had the crossbow in stock, while I would have also bought the arrows and the stock.
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Omar L.
Rating: 3 out of 5
following a purchase from 26/02/2022
Regarding the website hattila.com, no problem with them, a bit of delay in shipping but that's normal, it was a product that was a victim of its success, I don't hold that against them, I don't give 5 stars regarding the delivery service, my package was opened by the delivery person, impossible to file a dispute either with hattila or with DPD, fortunately no item was missing. But that is becoming a bit too common.
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Robin N.
Rating: 3 out of 5
following a purchase from 27/02/2022
I am relatively satisfied with my order, however, I am missing 2 screws to fix the string dampers.
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