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P
Rating: 3 out of 5
Unfortunately, first order without issue but the next two had delivery errors and excessive delays.
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 861 published reviews
Summary of reviews
Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
Reviews 1 and 3 stars
Reset filtersL
Rating: 1 out of 5
Delivery of the order took 3 months to arrive, I won't say more... on products marked as in stock.
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P
Rating: 3 out of 5
Serious and competent, great experience.
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T
Rating: 3 out of 5
Disappointed with the deadlines that are not respected, it says fast delivery, first order delivered in 2 weeks after a message sent to the site, second order received after 3 weeks, after 3 messages sent to the site, no commercial gesture, no apology for the inconvenience caused.
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C
Rating: 3 out of 5
The bow was stained by the glue from a label. This could have easily been avoided if the packer had paid (a little) attention. The arrows were tightly bundled with an elastic band and the fletching suffered. Huge box 3/4 empty. In short, packaging is not really your thing...
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V
Rating: 1 out of 5
One out of three orders was delivered. Three weeks after my first order, still no shipment even though the delay on the ordered items was indicated as 7-10 days.
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R
Rating: 3 out of 5
Nice wall mount for crossbow, however the fixing holes are a bit too large and I find it a bit expensive, too bad.
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M
Rating: 3 out of 5
Product corresponds well to my order but the manual is not in French!! Which is not compliant with the legislation
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J
Rating: 3 out of 5
The arrows are of poor quality. but for the price we can say it's okay.
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K
Rating: 1 out of 5
Still nothing received
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A
Rating: 3 out of 5
Box arrived melted in two, maybe opened by the delivery people, without cutting the 'warranty tape'...
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N
Rating: 3 out of 5
I had paid for home delivery but my order was delivered to a pickup point. No reason was given and I was definitely at home on the scheduled delivery day. That said, I found your site easy to use and the material seems to be of good quality.
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G
Rating: 3 out of 5
You order, you pay, you are delivered. What could be more normal?
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V
Rating: 3 out of 5
Really faulty manual
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D
Rating: 1 out of 5
Too much time to send my order, I had to leave and couldn't retrieve my order, so I assume it has been sent back.
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M
Rating: 3 out of 5
Delivery service not curious
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J
Rating: 3 out of 5
The transport agency is not effective, their responsibility and effectiveness leave much to be desired.
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W
Rating: 3 out of 5
I bought a crossbow whose power is correct for me but the string broke on the first use and you could provide assembly descriptions in French because we understand nothing with the illustrations
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A
Rating: 3 out of 5
Super quality/price, the only downside where only 3 out of 5 is that this cover does not take into account the addition of a scope or a red dot sight. And there it is just tight, you have to force to close the cover. Too bad.
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O
Rating: 3 out of 5
Very good
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E
Rating: 3 out of 5
N/A
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D
Rating: 3 out of 5
Nice shiny quality appearance. Not tested in batching or putting my weight on it or throwing it but looks solid and cuts well. I would have preferred to be delivered in the locker originally intended
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A
Rating: 3 out of 5
The item was compliant, well packaged and arrived in acceptable time, the only negative note is the shipping price much higher than other European countries
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X
Rating: 3 out of 5
The product is not at fault, it's the delivery time
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J
Rating: 1 out of 5
Order placed 3 weeks ago for delivery to an automatic distribution point that... does not have the size to accept items as long as arrows! Since then, no news from the carrier or the site, despite written follow-ups. Avoid!!!
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S
Rating: 3 out of 5
Careful shipping but does not respect the comments left at the time of order regarding delivery
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S
Rating: 3 out of 5
Serious site, a lot of choice and products, good advice, very fast shipping but poorly packaged product, some arrow tips were damaged during transport (they were sticking out a bit from the box). It would have been wiser and better to put them in a cardboard package, rather than in a simple plastic envelope..
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J
Rating: 3 out of 5
First class rod, handle a bit too thick but nice quality and effective. However, slow delivery, the delivery person leaves the packages at the post office (?) so longer delay, why pay for a colissimo (?) Grrrrrrrrrrrrrrrrrrrrrrrr /jp
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T
Rating: 3 out of 5
The delivery times are simply too long.
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P
Rating: 3 out of 5
The package arrived in very very good condition
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J
Rating: 3 out of 5
A bit complicated to retrieve my package a week after the automatic delivery notice without checking presence, a simple colissimo would have been more effective but we don't really have a choice, it's not very democratic
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F
Rating: 3 out of 5
Everything is great
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J
Rating: 3 out of 5
Good night, Hattila, Today I received your package with the order I placed. Everything very good, thank you. Maybe the clay balls are a bit expensive, but the rest is fine.
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P
Rating: 3 out of 5
That the order comes in two parts is okay, but on two different days causes problems for reception, so 3
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P
Rating: 3 out of 5
The color does not match the one displayed on the site - That said, item was quickly sent and has the same characteristics
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M
Rating: 3 out of 5
Package received quickly, it's perfect. Only downside, there is absolutely no explanatory notice!... Assembly and use are not intuitive :( It's a shame, because the item itself is perfect.
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B
Rating: 3 out of 5
Correct
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D
Rating: 3 out of 5
Package received on time.. personally I thought that the Archery would have been more flexible but it's impossible to install the string without having a bit of elasticity "I'm coming up too short"
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R
Rating: 3 out of 5
Slow
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N
Rating: 3 out of 5
The bow is of good quality for the price but the arrows are of very poor quality... out of the 6 provided, 5 broke after an afternoon of use... and the last one broke a few days later...
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