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R
Rating: 4 out of 5
I would have liked to receive three more arrows
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Customer reviews of Hattila.com
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 10 861 published reviews
Summary of reviews
Hattila.com delivers consistently on fast delivery and reliable service, with many reviews highlighting quick shipments, timely arrivals at pickup points, and everything arriving well packaged and in correct condition. Customers repeatedly mention strong product value and a wide selection, noting a good balance between price and quality and that items meet expectations when they arrive. The site’s content and multimedia guidance are praised, with helpful text and video advice making assembly and use straightforward, and responsive, friendly customer support noted as a standout. Overall, shoppers emphasize dependable performance, clear information, and smooth fulfillment across orders.
Reviews 1 and 4 stars
Reset filtersR
Rating: 4 out of 5
Nothing to say, very professional.
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J
Rating: 4 out of 5
Very reliable buyer. Good and almost immediate attention Quality product
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F
Rating: 4 out of 5
Ok 10
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H
Rating: 4 out of 5
Firm will to send me my very appreciated order!
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S
Rating: 4 out of 5
Very good. Product perfectly matches the order.
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C
Rating: 4 out of 5
Very good site, very professional, impeccable shipping and quality item. One star less for the too many stockouts (this must mainly come from suppliers)
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A
Rating: 4 out of 5
Ok
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T
Rating: 1 out of 5
ok for this time, nothing to report
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I
Rating: 4 out of 5
Good blowguns provided only with 5 darts, one already lost at the first use. It would be nice to be able to buy additional darts separately.
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S
Rating: 1 out of 5
Crossbow arrived broken because not checked by Hattila before shipping. Refusal to refund or replace with a new one. Only repair was offered along with an "exceptional" commercial gesture of 4% which ultimately was not paid even though the repair was done after 2 weeks but without a word of explanation and no response to my follow-up. Clearly, this seller does not care about disputes even when he is at the origin of them.
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T
Rating: 4 out of 5
Very good reception of my package, everything is ok for me, just a downside (there has to be one) the arrows received with my package were a bit impacted by the journey (feather bent) but nothing very annoying, quickly put back in place
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A
Rating: 4 out of 5
Super well packaged and everything arrived safely. Thank you very much
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T
Rating: 4 out of 5
Serious business and always responds quickly to the emails we send them
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C
Rating: 1 out of 5
11 days to receive a tube of silicone and a square... I am skeptical about a new order
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S
Rating: 4 out of 5
Product received, disappointed that although sold new, the packaging had been previously opened and visibly used with signs of use on the leather. On the other hand, great palette exactly what I was looking for.
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O
Rating: 4 out of 5
Good product for the price
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F
Rating: 4 out of 5
This is the third time I order from this site. The products have always been as expected and the delivery fast. I haven't had to test another service, so no opinion on returns, refunds, warranties, etc...
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D
Rating: 4 out of 5
The lens fits 90%. Only the thread is a bit smaller. I had to adapt it with tape
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L
Rating: 4 out of 5
I had to follow up twice with Hattila to know the reason for the delay in my delivery. Otherwise, everything arrived quickly once the problem was resolved
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P
Rating: 4 out of 5
The next package a little more robust. This one arrived broken and some pieces were lost.
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P
Rating: 4 out of 5
Fast shipping, product in line with my expectations. I was surprised that the string was already greased and that one arrow was missing.
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V
Rating: 4 out of 5
Great except for the elastic...
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M
Rating: 1 out of 5
Non-existent number
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L
Rating: 4 out of 5
Item corresponds to my order, packaging OK. To see in use on the bow.
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A
Rating: 4 out of 5
I have always been very satisfied with the quality of the products sold on Hattila, but on my last order I received two pairs of string silencers that are completely different in size. More than two sizes difference, yet the same price. The smallest has no effect. I had to buy another pair elsewhere to avoid surprises. This evaluation only concerns my last order and I think it is negligence on the part of the preparer, because everything I have bought until now has been really great, but sometimes a small detail destroys all the excellence accumulated over time. Best regards
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V
Rating: 4 out of 5
Very good, satisfied
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C
Rating: 4 out of 5
Very good product quality price
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F
Rating: 4 out of 5
Respect the order
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C
Rating: 1 out of 5
Hello, the product is impeccable but the delivery took 5 weeks and I could have waited double as they skipped my order
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V
Rating: 1 out of 5
I didn't receive one package out of two
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N
Rating: 4 out of 5
The crossbow is very good and the shipping service and everything else is correct. The only point for improvement is that it should come with better assembly instructions. The photos are not clear enough and the section on how to string it is terrible, I had to look for videos to understand it.
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G
Rating: 4 out of 5
Product in line with the order.
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L
Rating: 4 out of 5
Fast delivery
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S
Rating: 4 out of 5
fast and compliant delivery
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C
Rating: 4 out of 5
Ok
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C
Rating: 1 out of 5
serious and responsive seller
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J
Rating: 4 out of 5
Order O.K. Too bad that many items offered on the site are not available...
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M
Rating: 4 out of 5
A bit long, certainly holiday season, Chronopost not at its best in delivery, postponed day by day; excellent responsiveness via email, but too bad there is no possibility to call; the manual does not correspond to the purchased device (Accelerator 370), and even if I am told it is the same (same family: Acc. 390 and 410), it is not, especially regarding the caliper, whose attachment is quite different, so why is this one missing precisely?? - lack of precision on delivery times...Good site
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P
Rating: 4 out of 5
Very satisfactory order process.. Product matches the photo even if it doesn't suit me.
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