Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 19/03/2019 à 20h27 following a purchase from 15/03/2019

Well designed, unfortunately not all accessories are available and sizes are often out of stock for roller types (FR igor)

Translated reviews

Acheteur Vérifié

Published on 19/03/2019 à 17h32 following a purchase from 12/03/2019

Translated reviews

Acheteur Vérifié

Published on 19/03/2019 à 09h14 following a purchase from 10/03/2019

Fast order and delivery, careful packaging of items, nothing to complain about.

Translated reviews

Acheteur Vérifié

Published on 19/03/2019 à 07h08 following a purchase from 13/03/2019

Very good price

Translated reviews

Acheteur Vérifié

Published on 18/03/2019 à 18h21 following a purchase from 14/03/2019

Ultra fast delivery, top products!

Translated reviews

Acheteur Vérifié

Published on 18/03/2019 à 15h39 following a purchase from 04/03/2019

1st order received in 24 hours (with extra charge)
Very satisfied.

Translated reviews

Acheteur Vérifié

Published on 18/03/2019 à 11h57 following a purchase from 11/03/2019

Fast and reliable. But product descriptions are missing on some items.

Translated reviews

Acheteur Vérifié

Published on 18/03/2019 à 11h11 following a purchase from 10/02/2019

Nothing to report, I recommend, fast delivery.

Translated reviews

Acheteur Vérifié

Published on 17/03/2019 à 18h53 following a purchase from 09/03/2019

I bought skis, I received them 3 days later, in good packaging, well done, I recommend this site

Translated reviews

Acheteur Vérifié

Published on 17/03/2019 à 16h30 following a purchase from 15/03/2019

Delivery issue quickly resolved by the very pleasant seller thank you Romain

Translated reviews

Acheteur Vérifié

Published on 17/03/2019 à 14h08 following a purchase from 15/03/2019

Fast delivery to a relay point, product meets my expectations.

Translated reviews

Acheteur Vérifié

Published on 17/03/2019 à 11h46 following a purchase from 13/03/2019

NO COMPLAINTS, VERY WELL PACKAGED RECEIVED QUICKLY. AS ORDERED

Translated reviews

Acheteur Vérifié

Published on 17/03/2019 à 11h45 following a purchase from 10/03/2019

Translated reviews

Acheteur Vérifié

Published on 17/03/2019 à 00h01 following a purchase from 13/03/2019

Efficient and fast! Good promotions at the end of the season. I ordered a Snow on Wednesday evening, received at the relay point on Friday. I take away one star because the cover of my LibTech board was torn. Phone inquiry was efficient.

Translated reviews

Acheteur Vérifié

Published on 16/03/2019 à 17h30 following a purchase from 13/03/2019

Efficient and fast. Quality products at the best price!

Translated reviews

Acheteur Vérifié

Published on 16/03/2019 à 16h00 following a purchase from 13/03/2019

Very responsive, I received the suit 2 days after my order, very appreciated

Translated reviews

Acheteur Vérifié

Published on 16/03/2019 à 15h25 following a purchase from 10/03/2019

Really good, I was worried about getting the wrong size, no problem! A team available and attentive!

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 23h23 following a purchase from 09/03/2019

Perfect

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 20h59 following a purchase from 13/03/2019

Order preparation and shipping top-notch! 24h!!

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 17h04 following a purchase from 11/03/2019

Very good for tracking and shipping

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 16h44 following a purchase from 09/03/2019

Good, no problems to report.

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 15h28 following a purchase from 10/03/2019

Very responsive, fast delivery

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 13h59 following a purchase from 12/03/2019

Items received the next day by DPD. As ordered. Recommended by Hawaiisurf for the purchase of Snow boots (Burton Ruler on sale at 50%).

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 07h34 following a purchase from 09/03/2019

Order received on time, with everything I needed.

Translated reviews

Acheteur Vérifié

Published on 15/03/2019 à 07h14 following a purchase from 07/03/2019

Correct site.

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 19h25 following a purchase from 12/03/2019

Perfect, fast shipping, good communication with customer service (for shipping date)

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 18h47 following a purchase from 10/03/2019

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 18h01 following a purchase from 08/03/2019

Fast delivery, hassle-free transaction

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 16h59 following a purchase from 09/03/2019

Excellent!!!!! We will return very soon

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 16h34 following a purchase from 12/03/2019

Very helpful people and good advice.

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 16h18 following a purchase from 08/03/2019

Serious site, I recommend it.

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 15h14 following a purchase from 12/03/2019

Unrefunded returns present a real problem especially when the sizes indicated on the site do not correspond to the size of the ordered shoes...

Translated reviews

Response from HawaiiSurf Published on 14/03/2019

Hello,
What size did you receive? In the case of an error on our part, the return is covered.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 14/03/2019 à 14h49 following a purchase from 08/03/2019

Reactive and friendly at the same time

Translated reviews

Acheteur Vérifié

Published on 14/03/2019 à 14h17 following a purchase from 08/03/2019

As often with HawaiiSurf, it's perfect. Thank you, keep this quality of service, it's great!

Translated reviews

Acheteur Vérifié

Published on 12/03/2019 à 13h04 following a purchase from 13/02/2019

Perfect! Compliant! Fast! Excellent customer service! I recommend.

Translated reviews

Acheteur Vérifié

Published on 12/03/2019 à 12h53 following a purchase from 06/03/2019

Excellent site, everything is clear and the site is well made, products conform

Translated reviews

Acheteur Vérifié

Published on 11/03/2019 à 21h46 following a purchase from 07/03/2019

Perfect package received quickly, if there were stickers in the box it would be more than perfect, and then Hawaï surf stickers would allow you to advertise

Translated reviews

Acheteur Vérifié

Published on 11/03/2019 à 20h55 following a purchase from 06/03/2019

No issues.

Translated reviews

Acheteur Vérifié

Published on 11/03/2019 à 16h09 following a purchase from 28/02/2019

Hello, super fast delivery perfect product perfect packaging, compliant with the description thank you I highly recommend

Translated reviews

Acheteur Vérifié

Published on 10/03/2019 à 20h28 following a purchase from 03/03/2019

Clear site and happy with the promotion I found

Translated reviews