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S
Rating: 5 out of 5
On time, and I was able to save on shipping costs
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 205 published reviews
Summary of reviews
The store consistently delivers fast and careful shipping, with many items arriving earlier than expected and packages arriving in perfect condition, and customers repeatedly note reliable delivery times and careful packaging. The product range is praised for fit and accuracy, with wetsuits and boards often described as true to the order, and customers value clear size guidance and items that arrive ready to use. Customer service stands out for responsiveness and helpful follow-up, including quick assistance with returns and clear communication throughout the purchasing process. Overall, shoppers highlight smooth transactions, reliable inventory, and a strong, professional service experience.
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N
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
The package was delivered quickly. Very satisfied with the product
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C
Rating: 5 out of 5
A wide selection of skates at a good price, fast delivery, well-packaged product.
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C
Rating: 5 out of 5
Satisfied with my luminous wheels, package arrived before the scheduled date. The only problem is with Colissimo who does not respect the delivery location, which forced me to go pick up my order further away in the countryside.
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P
Rating: 5 out of 5
Package delivered on time: well done! I haven't been able to test it with the paddle on the roof yet. However, I don't know what the wooden cylinders delivered with the foam roof bars are for (not specified in the instructions). Otherwise, everything seems to be of good quality and corresponds to what was expected.
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C
Rating: 5 out of 5
Everything was very good and easy to order
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M
Rating: 5 out of 5
Ras
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F
Rating: 5 out of 5
Order fulfilled before the announced date, perfect size guide, the wetsuit fits like a glove
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P
Rating: 5 out of 5
Nothing to complain about!
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S
Rating: 5 out of 5
Very satisfied with my order, fast shipping, I ordered a surfboard very well packaged. Very responsive... I recommend
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G
Rating: 5 out of 5
Everything went super well
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J
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Super site, excellent product and super fast shipping. In short, a great experience
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T
Rating: 5 out of 5
Returned package (Patagonia surf gloves too small). No issues with the order, tracking, and return (I had to call because the return site couldn't finalize my request, but they took care of me very quickly).
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P
Rating: 5 out of 5
Skate of top quality ready to roll for the kid, fast shipping. Nothing to say, thank you Hawaii surf
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P
Rating: 5 out of 5
Excellent, fast, perfect boards, not scratched. Very fast and reasonable prices. I recommend
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C
Rating: 5 out of 5
Very satisfied! You can pay in 10 installments and I was delivered to my home the next day with every order!
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A
Rating: 5 out of 5
These STR Trucks are great for Pumptrack, Skatepark, and Bowl. We have a blast!
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D
Rating: 5 out of 5
Received as expected with a few days delay, the time to bring from the supplier to the store. Otherwise, the items are perfect. Too bad the 50% promo was only on the black bags.
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H
Rating: 5 out of 5
VERY GOOD
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N
Rating: 5 out of 5
Very fast order, impeccable communication for delivery, careful packaging, true to the photos, I recommend!
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B
Rating: 5 out of 5
fast and careful delivery
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N
Rating: 3 out of 5
The return process is too complicated. We receive via Chronopost but returns are done with GLS. No way to find a relay to return the package!!!
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E
Rating: 5 out of 5
Great! Very satisfied.
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F
Rating: 5 out of 5
Shipping was not super fast, but quick responses to my questions by email. The surfboard arrived in perfect condition.
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G
Rating: 5 out of 5
Everything was perfect from the order to the follow-up, price, and delivery times...
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Y
Rating: 5 out of 5
Very good follow-up, thank you
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J
Rating: 5 out of 5
Fast, efficient, and friendly.. Top-notch! I highly recommend!-)
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J
Rating: 5 out of 5
Good
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H
Rating: 5 out of 5
Product conforms to my order
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G
Rating: 5 out of 5
Effective action following my phone contact regarding a delivery.
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J
Rating: 5 out of 5
Good and fast service
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J
Rating: 5 out of 5
Super product - discounted price - ultra-fast delivery - top customer service
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F
Rating: 5 out of 5
Super nice and very professional sellers.
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S
Rating: 5 out of 5
I ordered a wetsuit/shorty for long-distance swimming. The item seems to be of good quality, but too small, so I returned it. I made a phone call regarding the return, with a quick response by email.
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J
Rating: 1 out of 5
I don't understand how to make a return, and you don't answer the phone.
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C
Rating: 4 out of 5
Fast
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J
Rating: 5 out of 5
Very nice product
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C
Rating: 5 out of 5
Thank you! The board arrived earlier than expected to enjoy it to the fullest!
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