Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 16/01/2019 à 21h54 following a purchase from 12/01/2019

Very professional, good advice and fast service

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Acheteur Vérifié

Published on 16/01/2019 à 21h27 following a purchase from 11/01/2019

Great price, fast shipping and free pickup at the relay point. Perfect

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Acheteur Vérifié

Published on 16/01/2019 à 17h31 following a purchase from 12/01/2019

Fast delivery. Product meets my expectations and conforms to the presentation.
Very satisfied.

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Acheteur Vérifié

Published on 16/01/2019 à 17h00 following a purchase from 13/01/2019

Perfect. Serious site. Fast shipping. I recommend this site without any problem.

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Acheteur Vérifié

Published on 16/01/2019 à 14h22 following a purchase from 13/01/2019

Very fast and top after-sales service.

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Acheteur Vérifié

Published on 16/01/2019 à 14h19 following a purchase from 11/01/2019

Very good

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Acheteur Vérifié

Published on 16/01/2019 à 13h49 following a purchase from 11/01/2019

Received on time
Good product conforms
Good packaging

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Acheteur Vérifié

Published on 16/01/2019 à 13h41 following a purchase from 13/01/2019

Very good. Good responsiveness. Product perfectly conforms.

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Acheteur Vérifié

Published on 16/01/2019 à 13h15 following a purchase from 12/01/2019

Everything arrived on time and in good condition

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Acheteur Vérifié

Published on 16/01/2019 à 12h53 following a purchase from 12/01/2019

Super shoes!

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Acheteur Vérifié

Published on 16/01/2019 à 08h58 following a purchase from 09/01/2019

Perfect. Impeccable deadline

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Acheteur Vérifié

Published on 15/01/2019 à 21h43 following a purchase from 11/01/2019

I am really happy with hawaiisurf, for their availability and their skills! I ordered a plate that was not on the site! An advisor made the necessary arrangements with the manufacturer so that I could get it very quickly! Customer satisfaction at hawaiisurf is a priority, I am convinced!

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Acheteur Vérifié

Published on 15/01/2019 à 20h39 following a purchase from 09/01/2019

Simple and effective. The chat for getting advice during the purchase is a big plus.

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Acheteur Vérifié

Published on 15/01/2019 à 12h37 following a purchase from 08/01/2019

The skis ordered were packaged far too lightly and were therefore a bit damaged: I do not recommend ordering relatively fragile items

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Acheteur Vérifié

Published on 15/01/2019 à 12h30 following a purchase from 09/01/2019

Order delivered in 48 hours top chrono as promised

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Acheteur Vérifié

Published on 14/01/2019 à 20h29 following a purchase from 08/01/2019

Didactic!

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Acheteur Vérifié

Published on 14/01/2019 à 20h27 following a purchase from 09/01/2019

Item not compliant I will return it as soon as possible

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Acheteur Vérifié

Published on 14/01/2019 à 20h21 following a purchase from 09/01/2019

Top

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Acheteur Vérifié

Published on 14/01/2019 à 13h41 following a purchase from 09/01/2019

Good reception of the order I would definitely recommend this site ;)

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Acheteur Vérifié

Published on 14/01/2019 à 13h30 following a purchase from 05/01/2019

The site is very well done, I found exactly what I was looking for. However, I was not informed about the delivery to the relay point, I had to contact Hawaii Surf to find out where the delivery was

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Acheteur Vérifié

Published on 14/01/2019 à 13h21 following a purchase from 07/01/2019

Great price. Fast delivery, product compliant and well packaged. Perfect.

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Acheteur Vérifié

Published on 14/01/2019 à 13h20 following a purchase from 09/01/2019

But the phone service did not answer in the morning

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Acheteur Vérifié

Published on 14/01/2019 à 09h49 following a purchase from 08/01/2019

Perfect, after placing several orders on Hawaiisurf I am really satisfied, it arrives on time, the products are good and the prices attractive! Don't hesitate!

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Acheteur Vérifié

Published on 13/01/2019 à 23h06 following a purchase from 26/12/2018

Interesting prices and a wide choice. I recommend.

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Acheteur Vérifié

Published on 13/01/2019 à 20h48 following a purchase from 06/01/2019

My delivery suffered damage due to Chronopost and the person I spoke to on the site was super understanding, attentive, gave good advice and was very pleasant. Waiting for my refund, I recommend the site and the staff is great ...

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Acheteur Vérifié

Published on 13/01/2019 à 18h34 following a purchase from 09/01/2019

Customer support via chat during purchase is top! Fast and efficient. I am delighted

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Acheteur Vérifié

Published on 13/01/2019 à 18h30 following a purchase from 10/01/2019

Perfect

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Acheteur Vérifié

Published on 13/01/2019 à 18h03 following a purchase from 06/01/2019

Good delivery service. Package received on the announced date. Very serious service.

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Acheteur Vérifié

Published on 12/01/2019 à 21h25 following a purchase from 05/01/2019

Very good

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Acheteur Vérifié

Published on 12/01/2019 à 17h57 following a purchase from 09/01/2019

Super price defying all competition and hyper express shipping

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Acheteur Vérifié

Published on 12/01/2019 à 17h33 following a purchase from 09/01/2019

Very simple

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Acheteur Vérifié

Published on 12/01/2019 à 17h02 following a purchase from 09/01/2019

Very fast!

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Acheteur Vérifié

Published on 12/01/2019 à 15h28 following a purchase from 09/01/2019

Very professional: time between order and delivery: 4 days, product compliant and well protected

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Acheteur Vérifié

Published on 12/01/2019 à 14h29 following a purchase from 09/01/2019

Very good

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Acheteur Vérifié

Published on 12/01/2019 à 13h49 following a purchase from 09/01/2019

Impeccable nothing to complain about!!!

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Acheteur Vérifié

Published on 12/01/2019 à 13h44 following a purchase from 06/01/2019

Excellent service satisfied in every way!

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Acheteur Vérifié

Published on 12/01/2019 à 13h38 following a purchase from 09/01/2019

Fast and perfect items

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Acheteur Vérifié

Published on 12/01/2019 à 12h13 following a purchase from 27/12/2018

A delivery issue via the partner but very well managed by the teams. A big thank you to them for searching and managing to resolve the problem.

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Acheteur Vérifié

Published on 11/01/2019 à 23h18 following a purchase from 09/01/2019

On time

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Acheteur Vérifié

Published on 11/01/2019 à 20h54 following a purchase from 08/01/2019

Product as described. Fast delivery. Person on the phone attentive. I highly recommend this site and store. Thank you!

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