Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2016
Item received in 3 days! Packed with care! Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2016
Excellent shop. I do all my shopping with them. There is an enormous choice. There are very good advisors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2016
Nothing to complain about!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
Excellent site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
The order was sent very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
Great site, super fast shipping, I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2016
well-made site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/11/2016
Delivery 24h after 5 days. Thank you
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Response from HawaiiSurf
Hello, We apologize for the delivery of your order, it was indeed handed over to the carrier on 10/11. It seems that the carrier had issues with the delivery. Best regards Romain HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2016
On-time delivery, very well packaged package. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2016
Item conforms to the description. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2016
real stock on the site and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2016
Good, no problems to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
very good store, order prepared in less than 24h, pickup in store with a smile
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2016
Top and very fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2016
very happy with the speed of shipping and finally finding the shoes I was looking for!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
I am very satisfied with the speed of delivery and the quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
very effective as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
Very nice product and very good quality, delivery in 2 days;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
problem at reception due to the carrier but efficient back office service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
For hawaiisurf I would give a very good rating for their skills, passionate sellers, a fast shipping service, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2016
Well-presented site, quick email response, fast order shipping. Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Timelines okay... order okay... very professional... nothing to complain about....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2016
Site with a wide choice of brands and products. Speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
PERFECT! FAST DELIVERY!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Order arrived well thank you for this service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2016
Very serious specialists
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/11/2016
Good
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Response from HawaiiSurf
Hello,
We apologize for the TNT delivery which the first time was far from exemplary. Following the return, we had the board serviced by our skiman so that the base is top for your season.
I have not received feedback for the Fix order, did you place it?
Best regards
Romain
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
good response simple size exchange
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Fast delivery. Interesting price. I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
Fast delivery, package in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2016
fast efficient affordable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
Super customer service! I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
TTTB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
Fast delivery and in accordance with the purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2016
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2016
efficient
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