Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 24/10/2016 à 20h44 following a purchase from 20/10/2016

Very fast delivery
Serious site

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Acheteur Vérifié

Published on 24/10/2016 à 20h07 following a purchase from 20/10/2016

Fast and compliant product

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Acheteur Vérifié

Published on 24/10/2016 à 18h17 following a purchase from 05/10/2016

Great

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Acheteur Vérifié

Published on 24/10/2016 à 13h45 following a purchase from 15/10/2016

Order received on time, just the box was very damaged. Otherwise perfect

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Acheteur Vérifié

Published on 24/10/2016 à 12h30 following a purchase from 17/10/2016

Nothing to say. Just as expected.

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Acheteur Vérifié

Published on 24/10/2016 à 11h54 following a purchase from 20/10/2016

Product arrived very quickly and in perfect condition. Impeccable.

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Acheteur Vérifié

Published on 24/10/2016 à 11h30 following a purchase from 20/10/2016

Always on top! Fast! Efficient!

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Acheteur Vérifié

Published on 23/10/2016 à 23h28 following a purchase from 15/10/2016

Order shipped very quickly!

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Acheteur Vérifié

Published on 23/10/2016 à 22h28 following a purchase from 19/10/2016

Very good advice from the sellers regarding the choice of size

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Acheteur Vérifié

Published on 23/10/2016 à 21h51 following a purchase from 19/10/2016

Quick order but could improve on the ergonomics of the interface, especially on the choice of search filters.

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Acheteur Vérifié

Published on 23/10/2016 à 21h07 following a purchase from 16/10/2016

Simple, fast and efficient

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Acheteur Vérifié

Published on 23/10/2016 à 20h05 following a purchase from 16/10/2016

Fast service, package already received at the collection point and picked up. Compliant with the order. Thank you Hawai Surf
I wasn't in a hurry, it's for my son's Christmas, and there you go, it's done.

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Acheteur Vérifié

Published on 23/10/2016 à 15h44 following a purchase from 16/10/2016

I would recommend it to my relatives.
Great value for money.
People available on the site to get information. ...

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Acheteur Vérifié

Published on 23/10/2016 à 15h26 following a purchase from 19/10/2016

Once again, order processed quickly, satisfied customer.

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Acheteur Vérifié

Published on 23/10/2016 à 14h37 following a purchase from 18/10/2016

Nothing to report. Order received quickly.

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Acheteur Vérifié

Published on 23/10/2016 à 13h45 following a purchase from 19/10/2016

I went to pick up my order directly in-store, the board was ready before the indicated 3 hours which is a good point. After there was a small problem when I arrived on-site, they couldn't find the board but they eventually found it after 5 minutes which wasn't bothersome, so in the end, good handling of the order.

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Acheteur Vérifié

Published on 23/10/2016 à 09h08 following a purchase from 18/10/2016

Fast delivery, well packaged, but a bit expensive (€25 for an order over €100...). Some online sales sites offer free shipping more easily ...

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Acheteur Vérifié

Published on 22/10/2016 à 20h53 following a purchase from 17/10/2016

Perfect!
However, it would be better to put the trucks in a separate box, they left some marks on the wheels and the grip.

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Acheteur Vérifié

Published on 22/10/2016 à 20h16 following a purchase from 18/10/2016

Easy to use, fast delivery

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Acheteur Vérifié

Published on 22/10/2016 à 15h46 following a purchase from 14/10/2016

Lack of Stickers (not necessarily Hawaiisurf) but perfect and fast.

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Acheteur Vérifié

Published on 22/10/2016 à 14h29 following a purchase from 18/10/2016

Very fast, well packaged, perfect service as usual, a pleasure!

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Acheteur Vérifié

Published on 22/10/2016 à 08h16 following a purchase from 17/10/2016

Fast and compliant

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Acheteur Vérifié

Published on 21/10/2016 à 22h27 following a purchase from 15/10/2016

Product compliant and fast delivery.

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Acheteur Vérifié

Published on 21/10/2016 à 18h00 following a purchase from 17/10/2016

speed, efficiency!

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Acheteur Vérifié

Published on 21/10/2016 à 14h30 following a purchase from 17/10/2016

Fast, items conform to their descriptions. Perfect tracking.

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Acheteur Vérifié

Published on 21/10/2016 à 12h05 following a purchase from 14/10/2016

Good referencing and well-selected products, good rider gear

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Acheteur Vérifié

Published on 20/10/2016 à 18h15 following a purchase from 16/10/2016

Very satisfied, delivery is fast, order tracking is very pleasant! Thank you very much, I recommend :)

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Acheteur Vérifié

Published on 20/10/2016 à 16h47 following a purchase from 15/10/2016

Excellent site, very clear with a wide variety of products at unbeatable prices

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Acheteur Vérifié

Published on 19/10/2016 à 21h24 following a purchase from 15/10/2016

Efficient site, fast shipping.

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Acheteur Vérifié

Published on 19/10/2016 à 21h02 following a purchase from 14/10/2016

Order arrived on time. It's perfect

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Acheteur Vérifié

Published on 19/10/2016 à 19h33 following a purchase from 15/10/2016

I spoke on Saturday 15/10 with a young man on the phone who advised me and found a solution to my problem. He was great, very nice and I thank him! Great contact

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Acheteur Vérifié

Published on 19/10/2016 à 16h51 following a purchase from 15/10/2016

Perfect, top customer service! And gear is great

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Acheteur Vérifié

Published on 19/10/2016 à 16h28 following a purchase from 15/10/2016

Well done, fast delivery, merchant

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Acheteur Vérifié

Published on 19/10/2016 à 16h04 following a purchase from 15/10/2016

Perfect for the second time

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Acheteur Vérifié

Published on 19/10/2016 à 14h12 following a purchase from 15/10/2016

Regarding HAWAIISURF only positives excellent products fast delivery! passionate sellers

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Acheteur Vérifié

Published on 19/10/2016 à 13h03 following a purchase from 13/10/2016

Perfect...

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Acheteur Vérifié

Published on 19/10/2016 à 12h57 following a purchase from 14/10/2016

Professional & competent welcome.
A model of the kind...

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Acheteur Vérifié

Published on 19/10/2016 à 11h21 following a purchase from 15/10/2016

Very good!!! Thank you

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Acheteur Vérifié

Published on 19/10/2016 à 08h04 following a purchase from 15/10/2016

Clear and pleasant site. Order delivered quickly.

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Acheteur Vérifié

Published on 18/10/2016 à 23h06 following a purchase from 11/10/2016

Clear, efficient site. Very fast shipping!

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