Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2016
3 recent orders regarding the Bodyboard universe: - Model in stock not necessarily well updated on the website. - Delay in the shipment of the order without providing information. - Brief and hasty responses from the Body Dept. for inquiries. In short: could do better...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Very good service and good advice following a phone interview. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Fast delivery ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2016
Good but I never received the email to tell me that the package had arrived at the relay point
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
compliant item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2016
The site offers a wide choice of products for several disciplines. The only issue may be regarding clarity.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/04/2016
Ultra fast delivery but error regarding the shipped product... too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2016
Very good and very simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/04/2016
Simple and clean
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2016
Responsive in terms of shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2016
cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2016
Very good site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2016
I recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/04/2016
Out of announced deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2016
NOTHING TO REPORT
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