Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Superb shop
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very welcoming sellers and give good advice for beginners in skateboarding!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
very clear and fast site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Order received very quickly, very well packaged and with the little stickers! Free grip well presented, thank you Raphaël! I plan to order again very soon on the site!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
I spoke on the phone with little Nicolas. Very good advice on body. Fast delivery and superb packaging done by the hands of the star of Hawaiisurf, Benjamin
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
My son and I did our shopping at the store. We left satisfied.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Ultra fast delivery. Board well packaged, no issues.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2020
I struggled to find how to refine my order with the size of the rollers. It's a gift and it's not easy to take the risk of getting it wrong...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2020
Perfect Fast delivery and meets expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Very good site and inexpensive
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2020
Very dissatisfied
Impossible to order online
Translated reviews
Response from HawaiiSurf
Hello,
Indeed, we had a computer bug during that day, several products could not be added to the cart, the issue was resolved within 24 hours. You can now reorder the product of your choice.
Thank you,
Best regards,
The HawaiiSurf team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very fast delivery, ordered Wednesday at 9 PM received on Friday. I recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Still top as every time, I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
good selection of equipment meeting my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Fast delivery, product compliant with the order, beautiful quality. I recommend this site without any problem.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
good presentation
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Speed
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Everything is perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Very good idea the gift card!
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2020
After a slightly slow shipment, a very complicated delivery... it's not the right product... The store made a mistake... impossible to reach them.
Translated reviews
Response from HawaiiSurf
Hello, We have just become aware of your review. Indeed, during this period, the delays have been somewhat extended. However, we have just left you a voicemail regarding the receipt of a wrong product. We apologize for this inconvenience and ensure that you can return the product to us. Thank you, Best regards, The HawaiiSurf team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Speed of delivery and package carefully wrapped. Quick response to the contact email sent.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Ease of purchase, many models and varied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
A little longer delay than expected but great welcome
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2020
Really good, quick and easy order to make! The only downside is that my card, although MasterCard, could not be accepted for payment in 3 installments!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Intuitive, simple, fast delivery. Everything is said.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Fast shipping and excellent price
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
great!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Quality products, top delivery times. Packaging done with care by the famous Raphael from Hawaiisurf.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Very good advice in the 14th district shop. I was then able to order quietly via click & collect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Good shop, the site is well made, unfortunately we find fewer and fewer parts for Quads. One star less considering this.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2020
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2020
Top notch!! Reasonable prices, don't wait any longer.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
So happy with my new skate. Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Very good quality item, fast delivery, I recommend this seller.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Delivery made within the deadlines. Board conforms to the description of the site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
Very well welcomed and advised
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
professional advice, choice
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2020
I am delighted with my purchase received in less than 2 days, super well packaged and careful. I recommend this online shop 100%.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Great service, great products. Only downside, the temporary shop that doesn't allow you to see everything. We can't wait to see the future one!
Translated reviews
We use cookies for audience measurement and improving user experience.