Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 4 stars

Reset filters

Acheteur Vérifié

Published on 12/05/2016 à 00h05 following a purchase from 07/05/2016

saying nothing 3 days before a 15% promotion, I no longer order from hawaiisurf

Translated reviews

Acheteur Vérifié

Published on 11/05/2016 à 21h09 following a purchase from 07/05/2016

Site very easy to use. Appreciable 15% discount promotion but the day after the end of the promotion the same product is sold at -20%. So in the end, bad purchase.

Translated reviews

Acheteur Vérifié

Published on 11/05/2016 à 19h42 following a purchase from 05/05/2016

Good, correct deadlines

Translated reviews

Acheteur Vérifié

Published on 11/05/2016 à 07h53 following a purchase from 06/05/2016

Practical

Translated reviews

Acheteur Vérifié

Published on 09/05/2016 à 19h58 following a purchase from 03/05/2016

Wrong delivery size - error in order preparation - no return slip with the invoice...

Translated reviews

Acheteur Vérifié

Published on 09/05/2016 à 18h11 following a purchase from 04/05/2016

Good site, attentive seller

Translated reviews

Acheteur Vérifié

Published on 08/05/2016 à 00h02 following a purchase from 03/05/2016

Good overall but the grip provided with the boards is not satisfactory

Translated reviews

Acheteur Vérifié

Published on 07/05/2016 à 20h03 following a purchase from 03/05/2016

Fast.

Translated reviews

Acheteur Vérifié

Published on 07/05/2016 à 11h16 following a purchase from 03/05/2016

The site itself is very good, the only issue is that I ordered a pair of roller skates that were supposed to be delivered between May 4 and 5, but in the end, the delivery changed to between May 5 and 6, and as of today, it's the 8th and I still haven't received my skates, they are stuck in the 26.

Translated reviews

Acheteur Vérifié

Published on 06/05/2016 à 13h38 following a purchase from 30/04/2016

Nothing to report, I am satisfied.

Translated reviews

Acheteur Vérifié

Published on 02/05/2016 à 19h12 following a purchase from 25/04/2016

Fast delivery!

Translated reviews

Acheteur Vérifié

Published on 02/05/2016 à 14h07 following a purchase from 26/04/2016

It's fast and good products.

Translated reviews

Acheteur Vérifié

Published on 01/05/2016 à 15h54 following a purchase from 27/04/2016

Translated reviews

Acheteur Vérifié

Published on 01/05/2016 à 12h51 following a purchase from 27/04/2016

Practice

Translated reviews

Acheteur Vérifié

Published on 30/04/2016 à 20h58 following a purchase from 17/04/2016

Order not satisfied
Replacement product delivered, torn package
Deadline not respected
Proposal for commercial gesture not honored

Translated reviews

Acheteur Vérifié

Published on 30/04/2016 à 13h59 following a purchase from 26/04/2016

good site, clear, nothing to complain about :)

Translated reviews

Acheteur Vérifié

Published on 29/04/2016 à 15h21 following a purchase from 25/04/2016

Ghkjjc

Translated reviews

Acheteur Vérifié

Published on 29/04/2016 à 13h15 following a purchase from 25/04/2016

Nice

Translated reviews

Acheteur Vérifié

Published on 29/04/2016 à 08h33 following a purchase from 25/04/2016

the communication is good and responsive. I have not yet been able to verify if the corrections have been made to my order (double order, credit on card...) but it seems to be in order. To be continued.

Translated reviews

Acheteur Vérifié

Published on 28/04/2016 à 21h09 following a purchase from 24/04/2016

fast delivery and intact products

Translated reviews

Acheteur Vérifié

Published on 28/04/2016 à 18h43 following a purchase from 24/04/2016

Order placed in size 46, order received, ....... in 44

Translated reviews

Acheteur Vérifié

Published on 28/04/2016 à 12h32 following a purchase from 23/04/2016

FAST DELIVERY AFTER ORDER

Translated reviews

Acheteur Vérifié

Published on 26/04/2016 à 07h46 following a purchase from 21/04/2016

Very good site

Translated reviews

Acheteur Vérifié

Published on 25/04/2016 à 19h52 following a purchase from 19/04/2016

NO PROBLEM

Translated reviews

Acheteur Vérifié

Published on 24/04/2016 à 13h28 following a purchase from 20/04/2016

Very good material but sometimes expensive, not enough clearance sales and hard to reach a seller because overloaded but still very pleasant.

Translated reviews

Acheteur Vérifié

Published on 23/04/2016 à 20h46 following a purchase from 19/04/2016

Product descriptions are not detailed enough

Translated reviews

Acheteur Vérifié

Published on 23/04/2016 à 02h55 following a purchase from 16/04/2016

ordered on the 19th received on the 20th, delivery is super fast! a small downside though, I have an invoice of 135 E while I paid them 160 E! they come from a store in 94, which means that in-store they are cheaper!!! advice, go there ;)

Translated reviews

Acheteur Vérifié

Published on 22/04/2016 à 20h07 following a purchase from 15/04/2016

Serious site

Translated reviews

Acheteur Vérifié

Published on 21/04/2016 à 18h57 following a purchase from 17/04/2016

Fast delivery and well packaged, just need to test the product :)

Translated reviews

Acheteur Vérifié

Published on 20/04/2016 à 11h03 following a purchase from 14/04/2016

The inner parts of the SEBA wheels are loose in the bag.

Translated reviews

Acheteur Vérifié

Published on 18/04/2016 à 20h03 following a purchase from 07/04/2016

not enough choice....

Translated reviews

Acheteur Vérifié

Published on 18/04/2016 à 09h34 following a purchase from 13/04/2016

site not easy to order from

Translated reviews

Acheteur Vérifié

Published on 18/04/2016 à 08h37 following a purchase from 13/04/2016

The site is quite complete. The choice is vast even if the trend is more towards urban style than technical equipment. However, the delivery times are incorrect. A package ordered on a Wednesday at 11am has still not arrived the following Monday. There is confusion between the terms 'shipping' and 'delivery' (package shipped within 48h in reality and not delivered, an issue when it's one of the reasons we order from this site).

Translated reviews

Acheteur Vérifié

Published on 17/04/2016 à 20h11 following a purchase from 11/04/2016

Quality products.
Great Price.

Translated reviews

Acheteur Vérifié

Published on 16/04/2016 à 17h06 following a purchase from 11/04/2016

Good site, good material and order received within the hour

Translated reviews

Acheteur Vérifié

Published on 16/04/2016 à 13h12 following a purchase from 06/04/2016

Very good site, with good advice, especially on the size of the skates

Translated reviews

Acheteur Vérifié

Published on 14/04/2016 à 22h55 following a purchase from 26/03/2016

nothing to report, the product described on the site meets my expectations

Translated reviews

Acheteur Vérifié

Published on 14/04/2016 à 21h10 following a purchase from 10/04/2016

Product conforms and processing times are efficient

Translated reviews

Acheteur Vérifié

Published on 13/04/2016 à 21h00 following a purchase from 09/04/2016

The site itself has many problems when ordering and the sending of orders is often late compared to what is said

Translated reviews

Acheteur Vérifié

Published on 12/04/2016 à 22h32 following a purchase from 08/04/2016

The prepared product was not the right color.
Fortunately, I picked up my order in store, so the change could be made on site.

Translated reviews