Customer reviews of HawaiiSurf

9,4 /10

Based on 10 175 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 129 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 11/04/2016 à 14h35 following a purchase from 06/04/2016

Delivery with a week delay, have not received it yet. Employee lied about the delivery date.

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Acheteur Vérifié

Published on 11/04/2016 à 14h24 following a purchase from 05/04/2016

A bit weak

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Acheteur Vérifié

Published on 11/04/2016 à 14h05 following a purchase from 05/04/2016

Very good advice and the feeling of dealing with passionate people, all by phone! Thank you Hawaiisurf.

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Acheteur Vérifié

Published on 11/04/2016 à 11h09 following a purchase from 25/02/2016

Good service overall, the packaging seemed quite limited (not easy to pack a snowboard) but still in excellent condition.

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Acheteur Vérifié

Published on 10/04/2016 à 21h00 following a purchase from 06/04/2016

3 recent orders regarding the Bodyboard universe: - Model in stock not necessarily well updated on the website. - Delay in the shipment of the order without providing information. - Brief and hasty responses from the Body Dept. for inquiries. In short: could do better...

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Acheteur Vérifié

Published on 09/04/2016 à 15h56 following a purchase from 03/04/2016

Good but I never received the email to tell me that the package had arrived at the relay point

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Acheteur Vérifié

Published on 09/04/2016 à 13h47 following a purchase from 05/04/2016

The site offers a wide choice of products for several disciplines. The only issue may be regarding clarity.

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Acheteur Vérifié

Published on 09/04/2016 à 10h59 following a purchase from 04/04/2016

Ultra fast delivery but error regarding the shipped product... too bad

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Acheteur Vérifié

Published on 08/04/2016 à 22h01 following a purchase from 03/04/2016

Simple and clean

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Acheteur Vérifié

Published on 08/04/2016 à 20h55 following a purchase from 04/04/2016

Responsive in terms of shipping

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Acheteur Vérifié

Published on 08/04/2016 à 15h32 following a purchase from 04/04/2016

Out of announced deadlines

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Acheteur Vérifié

Published on 08/04/2016 à 15h13 following a purchase from 04/04/2016

NOTHING TO REPORT

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