Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 177 published reviews
5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
very fast order, just the price of the parts a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/01/2019
very fast order, just the price of the parts a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Clear, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Clear, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Nothing to report. Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Nothing to report. Fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
Package received in 24h, in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
Package received in 24h, in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Fast delivery in 2 days. Very good responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Fast delivery in 2 days. Very good responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Impeccable, Fast, Perfect size, Happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Impeccable
Fast
Size perfect
Happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Top!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Top!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Good deal, shipping speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Good deal, speed of shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Very fast delivery, very friendly and responsive customer service. Excellent product. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Very fast delivery, very friendly and responsive customer service. Excellent product. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Very good, fast :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Very good, fast :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Package very well packed and compact, no risk of it being damaged! Very professional, I will probably order again in the future!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Very well packaged and compact, no risk of damage! Very professional, I will probably order again in the future!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
The product was as ordered and without defects. However, Hawaii surf shipped it in its original packaging, without putting it in a transport box to protect it, just wrapped in black plastic film. This is the fourth ski helmet I have bought online, and I had never seen that! Luckily the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
The product was as ordered and without defects.
However, Hawaii surf shipped it in its original packaging, without putting it in a transport box for protection, just wrapped in black plastic film. This is the fourth ski helmet I have purchased online, and I had never seen that! Fortunately, the carrier, DPD, is very professional, and managed to deliver it to me without a hitch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
I am delighted to have ordered on your site. The delivery time was respected. I recommend Hawaii Surf!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
I am delighted to have ordered from your site. The delivery time was respected. I recommend Hawaii Surf!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Fast, efficient, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
Fast, efficient, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Product as described, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Product as described, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Very happy to finally have it! Great jacket.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Very happy to finally have it! Great jacket.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Perfect from start to finish.
Good advice
Perfect 'problem-free' packaging (security band + complete plastic wrapping)
top deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2019
Perfect from start to finish.
Good advice
Perfect
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