Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 08/03/2018 à 19h07 following a purchase from 04/03/2018

Very serious

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Acheteur Vérifié

Published on 08/03/2018 à 17h58 following a purchase from 03/03/2018

Very well advised by phone, order received on time, very happy with the Hawaï Surf team as usual!

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Acheteur Vérifié

Published on 08/03/2018 à 17h52 following a purchase from 03/03/2018

Top as always with Hawaï Surf

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Acheteur Vérifié

Published on 08/03/2018 à 15h51 following a purchase from 04/03/2018

Remarkable product and fast delivery.

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Acheteur Vérifié

Published on 07/03/2018 à 19h26 following a purchase from 03/03/2018

Hawaiisurf contacted me following an inconsistency (trucks too wide compared to the board) in my order. They were able to advise me and rectify this inconsistency. Top-notch!

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Acheteur Vérifié

Published on 07/03/2018 à 11h24 following a purchase from 02/03/2018

Fast and professional, as usual!

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Acheteur Vérifié

Published on 07/03/2018 à 11h22 following a purchase from 02/03/2018

Great advice via messenger and phone, order shipped quickly and neatly, nothing to complain about, I will return with complete confidence!!

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Acheteur Vérifié

Published on 07/03/2018 à 09h29 following a purchase from 02/03/2018

Excellent site with a lot of choices at all prices! Package well protected and delivered quickly ;)

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Acheteur Vérifié

Published on 06/03/2018 à 17h21 following a purchase from 02/03/2018

very good / I recommend :)

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Acheteur Vérifié

Published on 06/03/2018 à 16h36 following a purchase from 01/03/2018

Clear site, quality products, very competitive prices.
However, delivery time not respected (ordered before 3 PM for next day delivery. Package received 3 days later)
Very light packaging (a simple cardboard around a snowboard, no protection)

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Acheteur Vérifié

Published on 06/03/2018 à 14h41 following a purchase from 02/03/2018

fast and careful shipping.
thank you

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Acheteur Vérifié

Published on 06/03/2018 à 13h27 following a purchase from 01/03/2018

I ordered a Rayne board received the next day very well packaged perfect I will order again very soon

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Acheteur Vérifié

Published on 06/03/2018 à 11h33 following a purchase from 23/02/2018

package finally received not without complications!!! boots conform to what was expected

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Acheteur Vérifié

Published on 06/03/2018 à 11h13 following a purchase from 02/03/2018

Order placed on Friday morning, received Saturday morning. Perfect.

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Acheteur Vérifié

Published on 05/03/2018 à 19h26 following a purchase from 28/02/2018

Great welcome and great price... Pure happiness :)

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Acheteur Vérifié

Published on 05/03/2018 à 17h06 following a purchase from 25/02/2018

I give 3 stars for the unreachability of the order tracking service. No response via Messenger and email. Unreachable by phone. Too bad because the package finally arrived on time despite a late shipment. Your carrier DPD is very efficient.

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Acheteur Vérifié

Published on 05/03/2018 à 13h51 following a purchase from 01/03/2018

So good ordered on Thursday arrived on Friday at a price defying all competition I recommend this product

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Acheteur Vérifié

Published on 05/03/2018 à 13h38 following a purchase from 21/02/2018

Product conforms to the request, delivery time and service maintained! Good service overall. Site to recommend.

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Acheteur Vérifié

Published on 05/03/2018 à 10h39 following a purchase from 22/02/2018

Item at a price defying all competition super careful shipping no issues

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Acheteur Vérifié

Published on 05/03/2018 à 07h56 following a purchase from 28/02/2018

fast delivery, thank you, great product

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Acheteur Vérifié

Published on 05/03/2018 à 06h13 following a purchase from 28/02/2018

Order processed very quickly, delivery within 2 days! and great product, thanks to the whole team

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Acheteur Vérifié

Published on 04/03/2018 à 18h03 following a purchase from 26/02/2018

Good board

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Acheteur Vérifié

Published on 04/03/2018 à 14h28 following a purchase from 28/02/2018

was supposed to be delivered on February 1 or February 2 but not yet received I was supposed to leave for a snow weekend, too bad :(
I still haven't received my bindings, I'm still waiting for them

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Acheteur Vérifié

Published on 04/03/2018 à 11h21 following a purchase from 24/02/2018

Appropriate packaging, material conforms to description. Delivery delay due to snow (road closed two mornings in a row).

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Acheteur Vérifié

Published on 04/03/2018 à 08h50 following a purchase from 27/02/2018

fast delivery

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Acheteur Vérifié

Published on 04/03/2018 à 07h55 following a purchase from 27/02/2018

Excellent impeccable service

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Acheteur Vérifié

Published on 03/03/2018 à 23h37 following a purchase from 27/02/2018

Really very good.

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Acheteur Vérifié

Published on 03/03/2018 à 21h41 following a purchase from 11/02/2018

EASTPACK backpack received on time and as described, excellent logistical follow-up as well.

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Acheteur Vérifié

Published on 03/03/2018 à 18h06 following a purchase from 26/02/2018

Easy to purchase, interesting price, fast delivery.

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Acheteur Vérifié

Published on 03/03/2018 à 08h50 following a purchase from 27/02/2018

Very competitive price, fast shipping, perfect product.

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Acheteur Vérifié

Published on 03/03/2018 à 06h47 following a purchase from 27/02/2018

great

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Acheteur Vérifié

Published on 02/03/2018 à 21h29 following a purchase from 26/02/2018

As usual, I am very satisfied! Choice, price, and ultra-fast delivery!

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Acheteur Vérifié

Published on 02/03/2018 à 17h46 following a purchase from 26/02/2018

Delivery and product matching our expectations. Perfect!

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Acheteur Vérifié

Published on 02/03/2018 à 17h34 following a purchase from 10/02/2018

Very complete site, with a wide choice, expect about a week for delivery.

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Acheteur Vérifié

Published on 02/03/2018 à 08h58 following a purchase from 26/02/2018

Fast and good price.

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Acheteur Vérifié

Published on 02/03/2018 à 08h20 following a purchase from 25/02/2018

Average reception at the store. Crumpled paper invoice.

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Acheteur Vérifié

Published on 01/03/2018 à 22h57 following a purchase from 25/02/2018

Fast, compliant, and unbeatable price. Well done!

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Acheteur Vérifié

Published on 01/03/2018 à 19h18 following a purchase from 25/02/2018

Trustworthy site where I have already ordered plenty of materials, without any disappointment ;)

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Acheteur Vérifié

Published on 01/03/2018 à 19h15 following a purchase from 25/02/2018

Perfect, fast and efficient!

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Acheteur Vérifié

Published on 01/03/2018 à 11h10 following a purchase from 24/02/2018

Very fast and careful delivery. Perfect order to my expectations, too bad there is no maintenance booklet with explanations.

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