HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Hawaiisurf, always in my heart,... When I used to go for a ride to dream of funboarding over 40 years ago. I'm no longer in the area, but it makes me happy to visit the site
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Zoe C.
Rating: 5 out of 5
following a purchase from 21/08/2024
simple and effective
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Christian M.
Rating: 5 out of 5
following a purchase from 22/08/2024
Well-constructed site and easy to navigate.
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Ghislaine P.
Rating: 5 out of 5
following a purchase from 20/08/2024
Very patient given the complication of my order, to satisfy me they sent in 3 days what was available in their Bayonne store and the one in Paris at the same time, 3 days later everything was at my place.
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Alexandre D.
Rating: 1 out of 5
following a purchase from 12/08/2024
Order placed on 12/08 for delivery scheduled on 14 for a birthday on the 17. Ultimately the stocks are not good so order modification on the 14 and receipt of the product on 23/08 in an old recovery box all rotten half open and the t-shirt inside not even wrapped and wrinkled like in a basket of dirty laundry... top!
First and last order at Hawaiisurf. Thank you
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Bernard S.
Rating: 5 out of 5
following a purchase from 04/08/2024
What to say about the order, the contact and the exchanges with customer service... perfect! Keep your professionalism! Thank you very much for considering and listening to my requests!
I recommend your company for your seriousness
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Isabelle C.
Rating: 5 out of 5
following a purchase from 19/08/2024
fast and compliant delivery!
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Itokiana R.
Rating: 5 out of 5
following a purchase from 19/08/2024
Well-structured site, with quite a few promotions! Fast delivery and in good condition!
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Itokiana R.
Rating: 5 out of 5
following a purchase from 18/08/2024
Well arrived! Delivered on time and in good condition! Very good board
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Jörg M.
Rating: 5 out of 5
following a purchase from 11/08/2024
PERFECT!
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Julien T.
Rating: 5 out of 5
following a purchase from 10/08/2024
Shorty RipCurl received quickly, solid and secure packaging, lots of free stickers, unbeatable price and yet it's the new model. Very very happy, thank you HawaïSurf see you soon!!!
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Nicolas R.
Rating: 5 out of 5
following a purchase from 05/08/2024
Purchase of a cruiser skateboard, wide choice, very competitive prices, and fast delivery!
I can only recommend Hawaiisurf!
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Dominique L.
Rating: 5 out of 5
following a purchase from 03/08/2024
Element as it has been for a long time
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Sabine G.
Rating: 5 out of 5
following a purchase from 06/08/2024
Super! Good prices and fast!
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Adeline D.
Rating: 5 out of 5
following a purchase from 01/08/2024
Very satisfied with my order! Everything went very well, careful shipping!
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Patrice M.
Rating: 5 out of 5
following a purchase from 05/08/2024
Interesting price, fast shipping, and pleasant and professional support.
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Julie H.
Rating: 5 out of 5
following a purchase from 21/07/2024
Small problem when receiving the package, but the customer service was very competent and quickly resolved the issue! I highly recommend this site
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Sun Mee J.
Rating: 5 out of 5
following a purchase from 02/08/2024
Trustworthy site, plenty of choices and perfect delivery
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Carmen L.
Rating: 5 out of 5
following a purchase from 02/08/2024
Item conforms to the description....but too small.
Return in progress
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Nicolas L.
Rating: 5 out of 5
following a purchase from 30/07/2024
Delivered quickly, quality product and perfectly in accordance with the site description.
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Coralie P.
Rating: 5 out of 5
following a purchase from 30/07/2024
The order was shipped very quickly. It was very well packaged. The product is of very good quality for a reasonable price.
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Alexandre S.
Rating: 5 out of 5
following a purchase from 21/07/2024
Good communication. Efficiency. Attractive prices.
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Vincent L.
Rating: 5 out of 5
following a purchase from 18/07/2024
It's perfect! Thank you very much.
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Tyfenn B.
Rating: 5 out of 5
following a purchase from 02/08/2024
Good
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Mario H.
Rating: 5 out of 5
following a purchase from 01/08/2024
No additional comments.
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Joele F.
Rating: 1 out of 5
following a purchase from 31/07/2024
Order not verified before sending. 3 cuts on the back of the wetsuit. Too bad because of the speed of shipping
Good after-sales service.
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Philippe W.
Rating: 5 out of 5
following a purchase from 20/07/2024
very good shipping service
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David L.
Rating: 5 out of 5
following a purchase from 22/07/2024
Hawaii Surf has been a reference for decades in the sliding world. From the historic Ivry store of the 90s to online sales, I have never been disappointed. Recently I had a problem with a purchase. The support team (Suellen whom I thank in passing) arranged everything very quickly and with a commercial spirit that is rare these days. Very present beforehand for advice and always at the forefront in case of problems to assist the customer, I can only recommend Hawaii Surf for its choice/quality/price/seriousness ratio.
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Manuela P.
Rating: 1 out of 5
following a purchase from 22/07/2024
very bad box content very damaged it was for a gift
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Annie D.
Rating: 5 out of 5
following a purchase from 26/07/2024
Excellent quality price!
Fast delivery
Perfect!
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Sylvain G.
Rating: 5 out of 5
following a purchase from 21/07/2024
Perfect
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Laurent C.
Rating: 5 out of 5
following a purchase from 21/07/2024
Top service, fast, efficient, ultra professional, frankly it's perfect
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Nicolas B.
Rating: 5 out of 5
following a purchase from 24/07/2024
Nothing to complain about, perfect
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Apolline D.
Rating: 1 out of 5
following a purchase from 21/07/2024
I did not receive the right product, and I am not receiving any response for a possible return from you. Very disappointing.
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Antoine B.
Rating: 5 out of 5
following a purchase from 18/07/2024
Top
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Renaud M.
Rating: 3 out of 5
following a purchase from 14/07/2024
Part of the order was out of stock
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Jean F.
Rating: 5 out of 5
following a purchase from 21/07/2024
Top!
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André P.
Rating: 5 out of 5
following a purchase from 19/07/2024
Fast and efficient delivery
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Astrig L.
Rating: 5 out of 5
following a purchase from 21/07/2024
Fast delivery.
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Magali N.
Rating: 5 out of 5
following a purchase from 20/07/2024
Nothing to report, fast shipping
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