Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
I am still very satisfied with Hawaii Surf. The shipments are (very) fast and careful. The customer service is responsive and of quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Fast
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/01/2017
I chose home delivery, and TNT (the delivery person) directly dropped the package at a relay point without coming to my home...
I therefore paid for a service that was not performed!! and I had to go pick up my package at the relay point!!
Translated reviews
Response from HawaiiSurf
Hello,
I apologize for your delivery, after discussing with you on the phone I reported the issue to TNT, and processed a refund of the shipping costs for your order.
Best regards
Romain
HAWAIISURF
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Top super service express delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Very fast delivery thank you very much for these little stickers in addition see you soon!!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
I recommend it every time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
I have known this shop for 20 years. Always top what they offer as U.S. clothing.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Excellent gear and delivery in just 2 days! Excellent site!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Perfect as usual
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Speed, efficiency ... nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
supercool
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
I made a mistake with the size when ordering, I called them to change the size and I received my order on time.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Fast and neat.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Product meets expectations, ordered in the morning, delivered the next day.
Very good service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Product ordered on a Wednesday evening arrived Friday during the day, compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2017
Simple plastic film around the shoe box as packaging... borderline.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
First order on your website placed on 01/18/2017 at 12:00, a little bonus is the sales so -15% on my Picture Nova jacket!
Just before placing the order I called to get some information about the colors of the jacket (which turned out to be accurate, so advice 5/5)
It's simple, free shipping, I received my package at the relay point on 01/19/2017 before 1 PM, I've never seen that before especially at a relay point (24H delivered by DPD)
The package was very sturdy, the jacket very well packaged, I am really very satisfied, all my future orders will be with you!
Unfortunately due to lack of stock I had to get the pants elsewhere :'(
Thank you again to the HawaiiSurf team!
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your comment and are happy that you had a good ordering experience on our site.
Best regards
Kevin
HAWAIISURF
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Great, order received very quickly.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Good products, good value for money, speed!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Received the day after ordering as expected. Nothing to say. Perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very good service, very fast.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very professional, very fast, very satisfied!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Advice, ordering and delivery perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2016
Package received on time and in perfect condition. Very good service.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Received on time and well packaged, I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Well-designed site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Well received
Good quality.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Fast delivery and compliant product. The best...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
No problem! Thank you very much for your efficiency!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Top-notch, very fast delivery and compliant products!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Very good site! Hyper fast shipping!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Very good store!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Super fast shipping, careful packaging, a few stickers. In short, top notch. Thank you very much
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Super fast, well packaged products. Nothing to complain about, perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Impeccable and fast with a good prompt
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2017
Order received very quickly! Nothing to say! Except thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2017
Order on the site, delivery, product conformity: ok
Translated reviews
We use cookies for audience measurement and improving user experience.