Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 02/01/2017 à 20h14 following a purchase from 29/12/2016

Great

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Acheteur Vérifié

Published on 02/01/2017 à 19h35 following a purchase from 29/12/2016

Super fast and responsive. I recommend!

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Acheteur Vérifié

Published on 02/01/2017 à 15h17 following a purchase from 28/12/2016

Great site, ultra fast shipping. Top
Even if the shipping costs are very high (55€)

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Response from HawaiiSurf Published on 24/02/2017

Hello madam,
Thank you for your comment.
As for the shipping costs, these are the rates we managed to get for a 48-hour delivery to overseas territories.
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 02/01/2017 à 15h15 following a purchase from 29/12/2016

Very good

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Acheteur Vérifié

Published on 02/01/2017 à 14h12 following a purchase from 28/12/2016

Order placed before 3 PM and received the next day.
Phone advice for verifying the part to order.
Overall happy purchase.

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Acheteur Vérifié

Published on 02/01/2017 à 11h32 following a purchase from 27/12/2016

Ultra fast delivery. Product is perfect. Nothing to say. Thank you

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Acheteur Vérifié

Published on 02/01/2017 à 10h03 following a purchase from 27/12/2016

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 02/01/2017 à 06h00 following a purchase from 28/12/2016

Efficiency, speed, perfect!

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Acheteur Vérifié

Published on 01/01/2017 à 23h18 following a purchase from 28/12/2016

Perfect

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Acheteur Vérifié

Published on 01/01/2017 à 21h05 following a purchase from 28/12/2016

Very fast delivery, product as described, nothing to report, would recommend

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Acheteur Vérifié

Published on 01/01/2017 à 14h21 following a purchase from 26/12/2016

Always very careful, always received quickly, great, I recommend.

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Acheteur Vérifié

Published on 01/01/2017 à 13h57 following a purchase from 28/12/2016

Product as described, delivery time respected, I recommend without hesitation!

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Acheteur Vérifié

Published on 01/01/2017 à 12h21 following a purchase from 28/12/2016

Very clear site, very good ergonomics, easy to use.

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Acheteur Vérifié

Published on 01/01/2017 à 12h18 following a purchase from 28/12/2016

Ultra fast service!

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Acheteur Vérifié

Published on 01/01/2017 à 01h34 following a purchase from 25/12/2016

Meets expectations!

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Acheteur Vérifié

Published on 31/12/2016 à 18h32 following a purchase from 25/12/2016

very good

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Acheteur Vérifié

Published on 31/12/2016 à 16h39 following a purchase from 27/12/2016

This is my first order with Hawaii Surf, I didn't know it but I will return. Package arrived the day after the order. Nothing more to say.
Thank you for the responsiveness!!!

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Response from HawaiiSurf Published on 24/02/2017

Hello sir,
The preparation and shipping teams thank you for your comment. We are happy to have satisfied you.
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 31/12/2016 à 16h26 following a purchase from 27/12/2016

Perfect!

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Acheteur Vérifié

Published on 31/12/2016 à 16h19 following a purchase from 27/12/2016

Pleasant

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Acheteur Vérifié

Published on 31/12/2016 à 14h17 following a purchase from 11/12/2016

Very responsive team. Size issue resolved within the day. Site to recommend+++++

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Acheteur Vérifié

Published on 31/12/2016 à 13h19 following a purchase from 27/12/2016

Product availability issue but the contact person I had advised and helped me very well to replace the product.
Very very good

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Acheteur Vérifié

Published on 31/12/2016 à 11h06 following a purchase from 27/12/2016

Fast delivery and product meets my expectations.

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Acheteur Vérifié

Published on 30/12/2016 à 19h26 following a purchase from 26/12/2016

top notch as always

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Acheteur Vérifié

Published on 30/12/2016 à 17h53 following a purchase from 22/12/2016

really satisfied.

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Acheteur Vérifié

Published on 30/12/2016 à 16h59 following a purchase from 26/12/2016

Super fast! Thank you

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Acheteur Vérifié

Published on 30/12/2016 à 15h41 following a purchase from 26/12/2016

Good prices, variety, fast shipping, perfect

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Acheteur Vérifié

Published on 30/12/2016 à 12h25 following a purchase from 26/12/2016

very fast delivery time

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Acheteur Vérifié

Published on 30/12/2016 à 11h45 following a purchase from 26/12/2016

Fast shipping!!!

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Acheteur Vérifié

Published on 30/12/2016 à 10h07 following a purchase from 26/12/2016

Great site, very professional customer service.. and super fast delivery even during the holiday season.! The best .. nothing more to say

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Acheteur Vérifié

Published on 30/12/2016 à 09h40 following a purchase from 26/12/2016

Very happy!!!! Received very quickly and the quality is there

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Acheteur Vérifié

Published on 29/12/2016 à 18h11 following a purchase from 08/12/2016

Product delivered in three days as indicated. Very well packaged which meant that even the box was in very good condition upon receipt, important for a gift. Recommended site.

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Acheteur Vérifié

Published on 28/12/2016 à 21h03 following a purchase from 24/12/2016

Very difficult to obtain and impossible to print.

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Acheteur Vérifié

Published on 28/12/2016 à 18h58 following a purchase from 24/12/2016

it's super good thank you very much.

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Acheteur Vérifié

Published on 28/12/2016 à 16h32 following a purchase from 23/12/2016

Very fast arrival, very satisfied

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Acheteur Vérifié

Published on 28/12/2016 à 16h29 following a purchase from 23/12/2016

as usual, fast delivery, great prices, great products... top hawaii surf

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Acheteur Vérifié

Published on 28/12/2016 à 11h06 following a purchase from 17/12/2016

We received the shoes very quickly, as per the site. Excellent service.

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Acheteur Vérifié

Published on 28/12/2016 à 10h41 following a purchase from 06/12/2016

As usual... it's always a pleasure to order from Hawaii Surf even when living in the South West (you don't lose your good habits as a former Parisian)

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Acheteur Vérifié

Published on 28/12/2016 à 10h39 following a purchase from 20/12/2016

Fast and careful shipping. Received in 2 days, in time for Christmas.

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Acheteur Vérifié

Published on 28/12/2016 à 10h07 following a purchase from 20/12/2016

fast and great customer service

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Acheteur Vérifié

Published on 27/12/2016 à 18h42 following a purchase from 22/12/2016

great site lots of choices!

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