Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

Reset filters

Acheteur Vérifié

Published on 04/12/2023 à 08h59 following a purchase from 19/11/2023

great!

Translated reviews

Acheteur Vérifié

Published on 04/12/2023 à 08h39 following a purchase from 20/11/2023

Very good.

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 21h43 following a purchase from 20/11/2023

Serious, professional, and precise in delivery.

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 17h11 following a purchase from 24/11/2023

on top

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 14h21 following a purchase from 20/11/2023

Really great organization. Service, speed, and quality 5/5

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 14h17 following a purchase from 22/11/2023

Delivery, navigation on the site..

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 13h16 following a purchase from 23/11/2023

Items, prices and delivery are top

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 13h01 following a purchase from 20/11/2023

great value for money

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 12h48 following a purchase from 17/11/2023

Good. Fast shipping

Translated reviews

Acheteur Vérifié

Published on 03/12/2023 à 10h10 following a purchase from 20/11/2023

Very good fast

Translated reviews

Acheteur Vérifié

Published on 02/12/2023 à 23h20 following a purchase from 22/11/2023

Reactive team, top!
Product conforming, fast and careful shipping, correct price: I recommend

Translated reviews

Acheteur Vérifié

Published on 02/12/2023 à 11h46 following a purchase from 22/11/2023

Super fast delivery! Well packaged! Thank you

Translated reviews

Acheteur Vérifié

Published on 02/12/2023 à 11h34 following a purchase from 22/11/2023

Good site

Translated reviews

Acheteur Vérifié

Published on 02/12/2023 à 10h54 following a purchase from 20/11/2023

Everything went well: a small improvement to consider for navigation on the site: being able to sort products (by price, new arrivals, etc.)

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 18h52 following a purchase from 21/11/2023

No issues with the simple and fast order!

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 17h37 following a purchase from 21/11/2023

Very responsive

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 12h59 following a purchase from 17/11/2023

The order was delivered on time and the seller communicated well

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 10h25 following a purchase from 21/11/2023

The shipping was really fast. Unfortunately, the product was too small. I returned it and they refunded the money in no more than a week. Great service and good quality products

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 09h57 following a purchase from 20/11/2023

Perfect and fast as always.

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 09h43 following a purchase from 20/11/2023

Very good

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 09h35 following a purchase from 21/11/2023

I am very satisfied with my skateboard order, but I am very angry about the delivery. I found the box behind the gate of my house, on the ground and under a downpour without even being warned. The box and the board were wet. This is really not normal.

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 09h01 following a purchase from 21/11/2023

Very good Quality of the product and speed of delivery

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 08h40 following a purchase from 20/11/2023

The board arrived with many defects on the 2 rails and the nose. These defects did not come from the shipment or the package which was rather well done, the board was clearly broken before being packaged and shipped. Only it was sold as 'new'. After receiving it, I contacted customer service, no response. Disgraceful service. I do not recommend.

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 08h35 following a purchase from 21/11/2023

I didn't order anything

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 08h23 following a purchase from 21/11/2023

Very well made site, fast delivery perfect for me, I recommend.

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 08h18 following a purchase from 20/11/2023

I receive reviews to give on items I haven't purchased...

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 08h14 following a purchase from 20/11/2023

I have not received any order. When I try to log into my account, it gives me an error message.

Translated reviews

Acheteur Vérifié

Published on 30/11/2023 à 00h56 following a purchase from 20/11/2023

Great gear and always friendly staff, well done team!

Translated reviews

Acheteur Vérifié

Published on 29/11/2023 à 16h09 following a purchase from 20/11/2023

stop spamming me, thank you

Translated reviews

Acheteur Vérifié

Published on 29/11/2023 à 15h47 following a purchase from 20/11/2023

Fast delivery, product as described and well protected... no problems to report.

Translated reviews

Acheteur Vérifié

Published on 29/11/2023 à 15h08 following a purchase from 20/11/2023

Very good service.

Translated reviews

Acheteur Vérifié

Published on 29/11/2023 à 14h42 following a purchase from 18/11/2023

Perfect!

Translated reviews

Acheteur Vérifié

Published on 29/11/2023 à 12h35 following a purchase from 20/11/2023

Excellent advice, great prices and fast delivery....as usual

Translated reviews

Acheteur Vérifié

Published on 05/11/2023 à 21h07 following a purchase from 27/09/2023

Great promotional price for this Patagonia suit and express delivery.
Thank you Hawaii surf!

Translated reviews

Acheteur Vérifié

Published on 03/11/2023 à 01h48 following a purchase from 24/10/2023

Top!!! Board received quickly and perfectly packaged

Translated reviews

Acheteur Vérifié

Published on 02/11/2023 à 16h11 following a purchase from 23/10/2023

Clear site, responsiveness in processing the order, fast delivery.

Translated reviews

Acheteur Vérifié

Published on 01/11/2023 à 10h17 following a purchase from 18/10/2023

Fast and careful

Translated reviews

Acheteur Vérifié

Published on 29/10/2023 à 18h09 following a purchase from 14/10/2023

Very good value for money, fast shipping

Translated reviews

Acheteur Vérifié

Published on 29/10/2023 à 12h59 following a purchase from 13/10/2023

Fast shipping, nice service overall. Recommend!

Translated reviews

Acheteur Vérifié

Published on 26/10/2023 à 17h24 following a purchase from 16/10/2023

Perfect!

Translated reviews