Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Fast delivery. Quality conforming to the description.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2022
I had requested to pay in installments and it didn't really happen, I was disappointed because it left me overdrawn on my bank account and I had to pay fees.
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Response from HawaiiSurf
Hello, We are sorry for this inconvenience, you made a classic PayPal payment. We do not interfere with your choice of payment method. We invite you to contact the payment provider to find a solution to this problem. The entire Hawaiisurf team wishes you a good day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2022
I succeeded but the site was a bit buggy and each page took several minutes to display.
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Response from HawaiiSurf
Hello, We are sorry for this inconvenience, our technical team will contact you to understand where this problem came from. We hope that despite everything, you were satisfied with the service. Hawaiisurf The whole Hawaiisurf team wishes you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Speed of shipping, perfect shoes!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
very good transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Easy to use the site, order delivered according to the selected conditions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2022
Competitive price, great customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Very good service, package sent on time, and in accordance with the order. Impeccable. But the shape of the ski helmet did not suit my morphology, so I had to return it. Return handled very professionally, response to customer messages, no issues. I will order again from Hawaiisurf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
Good board for small summer waves. Delivered as expected without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Easy order delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
Perfect, fast delivery I recommend!
To date the skateboard has not yet been tested.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2022
super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Very clean material works very well no issues except delivery my grip was delivered with a hole in it so if possible to get another one
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2022
Navigation, login, payment, English version for non-French speaking people... Everything ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
Items conforming, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Rollers conforming to the description, received in the best delays all well packaged. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
I was able to contact the seller directly before my order for clarifications on the size.
Kindness and availability. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Readable and easy to order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Easy to buy and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2022
Very good! Except that for the sniper cover I received a red and black one instead of a turquoise and black one. Otherwise, well packaged and fast shipping. Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2022
Ease of ordering, efficiency, product compliant and well packaged.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2022
Very satisfied. I received my package very quickly and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2022
everything great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2022
Product meets expectations, fast shipping, satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2022
Pleasant site, very fast delivery! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Arrives very quickly nothing to say ;) thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2022
Practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Order compliant and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Fast and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
A pleasure to order from Hawaiisurf, impeccable customer service and delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2022
Very good site and excellent customer service, very good communication.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Fast delivery and matching my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
I found here an item sold out on the brand's site so I am really happy. The delivery was fast, the communication nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Very happy with my purchases. Order arrived very quickly. I recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2022
Careful and timely shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2022
I can only recommend this shop. The order was shipped immediately and delivered quickly :) (FRA to SVK) and there were no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Great fins, there was an issue regarding the price of the board but the site was very professional and refunded me the difference, it's all to their honor
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