Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
FAST PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Received quickly after ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
So happy thank you!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Top from order to delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Satisfied with my purchase I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Fast delivery and in accordance with the order, impeccable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
I don't speak French. I've ordered a Patagonia jacket. The price at that time was the best on the market. Also, I've found the color I like, an order placed on Sunday and jacket received next Friday (Italy). All went smooth and precise. So I recommend Hawaii surf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Delivery compliant and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Perfect!
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Fast and top quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
I bought a Yow Arica Surfskate but due to a system error they realized it was not available, they notified me of the error by email asking if I wanted to be refunded or if I wanted to choose another model. I chose another model that would have cost 10€ more but they didn't ask me anything.
very nice
delivery from France to Italy in just 3 days
very good site very well done!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Fast...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
Fast delivery but if the product is not suitable, the return is at your expense!
Not great, I am disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Friendly advice and opinions in store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
Fast shipping and well packaged. Super competitive price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
Fast delivery and impeccable service, nothing to complain about.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2021
Very bad experience
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Response from HawaiiSurf
Hello, We are surprised to discover your message, is there anything we can do to improve your customer experience? The entire Hawaiisurf team wishes you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very easy online order! There was an error in the delivery address, very easy to contact the store, corrected immediately and delivery in 48h, nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2021
Perfect delivery and material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2021
Top-notch! As always. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
great quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Order compliant and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Large choice of quality products. Attractive prices. Fast and careful shipping. Top notch hawaiisurf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
compliant and efficient for a very reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Great customer service, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Simply perfect. Quality products at great prices. The staff is super nice...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
A very good site I recommend!!! Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Fast shipping, item as described, everything is perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2022
Nice site, competitive prices but returns at the customer's expense... that's complicated! Nothing is provided for the return, neither label nor sponsored shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
Great e-shop site, serious and professional.
I recommend them without a doubt.
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