Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 19/09/2021 à 16h13 following a purchase from 09/09/2021

Order arrived well, interesting prices.

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Acheteur Vérifié

Published on 18/09/2021 à 12h46 following a purchase from 10/09/2021

perfect!

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Acheteur Vérifié

Published on 18/09/2021 à 11h38 following a purchase from 12/09/2021

Very satisfied with my experience with hawaiisurf.com - The navigation is very clear - Looking for an item that was missing from your competitors, you also offered a free shipping option (pickup station La Poste that I didn't know about) - the delivery was perfectly compliant and the deadlines were respected. A good address that I can only recommend

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Acheteur Vérifié

Published on 17/09/2021 à 20h51 following a purchase from 11/09/2021

Fast delivery. Very good quality rollers corresponding to the description.

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Acheteur Vérifié

Published on 17/09/2021 à 20h50 following a purchase from 12/09/2021

Very good!

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Acheteur Vérifié

Published on 17/09/2021 à 20h47 following a purchase from 12/09/2021

Everything perfect: good price, good customer service and quick responses, super fast delivery!
Perfect!

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Acheteur Vérifié

Published on 17/09/2021 à 19h59 following a purchase from 12/09/2021

a jart board, perfect ;)

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Acheteur Vérifié

Published on 16/09/2021 à 11h35 following a purchase from 03/09/2021

Perfect, I made a return without any problems (note that return shipping costs are at our expense, but may be refunded via Paypal if you use this payment method). I then bought a larger pair.

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Acheteur Vérifié

Published on 15/09/2021 à 21h24 following a purchase from 02/09/2021

User-friendly site, easy to find products. Fast and careful delivery. Very good

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Acheteur Vérifié

Published on 15/09/2021 à 14h46 following a purchase from 07/09/2021

Great! Fast shipping, clear information, and impeccable after-sales service.

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Acheteur Vérifié

Published on 15/09/2021 à 07h59 following a purchase from 09/09/2021

Super quality. Delivery respecting deadlines. I highly recommend this site

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Acheteur Vérifié

Published on 14/09/2021 à 16h41 following a purchase from 09/09/2021

Very responsive team, quickly reachable. Order shipped ultra fast and rollers received 2 days later. The right place to buy quality equipment.

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Acheteur Vérifié

Published on 13/09/2021 à 17h53 following a purchase from 08/09/2021

Very fast delivery. Compliant product. I will renew a purchase without worry.

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Acheteur Vérifié

Published on 13/09/2021 à 15h29 following a purchase from 08/09/2021

quick reception, very happy as every time I order

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Acheteur Vérifié

Published on 12/09/2021 à 16h32 following a purchase from 02/09/2021

Fast delivery.

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Acheteur Vérifié

Published on 12/09/2021 à 15h27 following a purchase from 08/09/2021

Very fast and qualitative thank you

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Acheteur Vérifié

Published on 12/09/2021 à 00h15 following a purchase from 01/09/2021

Super serious site, fast shipping!!

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Acheteur Vérifié

Published on 11/09/2021 à 09h08 following a purchase from 04/09/2021

Fast and careful shipping, nothing to say.

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Acheteur Vérifié

Published on 10/09/2021 à 17h57 following a purchase from 04/09/2021

perfect

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Acheteur Vérifié

Published on 10/09/2021 à 16h17 following a purchase from 03/09/2021

Item absolutely conforming, fast and careful shipping. Thank you for your seriousness.

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Acheteur Vérifié

Published on 09/09/2021 à 20h21 following a purchase from 03/09/2021

Little information available on the site. I had a problem validating my order and the customer service was top-notch and sent my package very quickly.

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Response from HawaiiSurf Published on 10/09/2021

Hello, we responded quickly to your order validation issue and the package was sent as a priority, as soon as possible. Does this deserve a rating of 3/5?

Acheteur Vérifié

Published on 08/09/2021 à 21h47 following a purchase from 29/08/2021

Ultra-fast shipping and the product matches in every way

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Acheteur Vérifié

Published on 08/09/2021 à 20h14 following a purchase from 27/08/2021

Perfect

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Acheteur Vérifié

Published on 08/09/2021 à 16h10 following a purchase from 27/08/2021

Easy site, quick search, good quality-price ratio

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Acheteur Vérifié

Published on 07/09/2021 à 16h11 following a purchase from 01/09/2021

Order sent and received in 3 days: fast and efficient!

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Acheteur Vérifié

Published on 06/09/2021 à 21h49 following a purchase from 01/09/2021

Everything is top-notch. Order and delivery were perfect.

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Acheteur Vérifié

Published on 06/09/2021 à 21h07 following a purchase from 01/09/2021

Perfect, fast, good price

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Acheteur Vérifié

Published on 05/09/2021 à 17h10 following a purchase from 31/08/2021

Impeccable service

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Acheteur Vérifié

Published on 03/09/2021 à 23h05 following a purchase from 29/08/2021

very fast serious

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Acheteur Vérifié

Published on 03/09/2021 à 21h20 following a purchase from 20/08/2021

Super skatesurf Yow. Express shipping!
Thank you.

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Acheteur Vérifié

Published on 03/09/2021 à 20h40 following a purchase from 25/08/2021

Nothing to report

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Acheteur Vérifié

Published on 03/09/2021 à 19h53 following a purchase from 25/08/2021

Product as described, quick shipping.

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Acheteur Vérifié

Published on 03/09/2021 à 19h39 following a purchase from 28/08/2021

Great!

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Acheteur Vérifié

Published on 03/09/2021 à 17h34 following a purchase from 20/08/2021

Fast shipping, skateboards very well packaged and protected. No issues

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Acheteur Vérifié

Published on 03/09/2021 à 17h26 following a purchase from 29/08/2021

Perfect. Received in 24h and the wetsuit looks great for this winter

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Acheteur Vérifié

Published on 02/09/2021 à 01h25 following a purchase from 21/08/2021

Condition and shipping impeccable

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Acheteur Vérifié

Published on 31/08/2021 à 17h16 following a purchase from 26/08/2021

Order received on time and in very good condition

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Acheteur Vérifié

Published on 31/08/2021 à 10h04 following a purchase from 23/08/2021

Perfect :)

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Acheteur Vérifié

Published on 30/08/2021 à 21h40 following a purchase from 24/08/2021

Bought skateboards 4 or 5 times on the site, never had issues with delays or delivery

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Acheteur Vérifié

Published on 30/08/2021 à 20h28 following a purchase from 21/08/2021

I bought this board to put surfskate trucks on it.
I am completely satisfied

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