Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Fast delivery, product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2021
Fast shipping
Product well packaged
What to say, super.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
Good range of products, responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2021
Very good, impeccable service and professional team!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
all ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Very good site, good advice that helped me find the quad rollers that meet my desires, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Tip top impeccable
Ivry sur Seine was our desire but Gergovie is our extension of the desire
Especially at this moment!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2021
Top-notch, quick shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Order placed on April 6 at 12 PM, package received on April 8 in the late morning (a pair of freeskate rollers), product as described, perfect package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Good clear site with choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
Order ok click and collect ok product conforms RAD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Efficient and quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2021
Excellent reception and precise advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2021
satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2021
Fast shipping, thank you for the advice I am very happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Very warm welcome for excellent advice, Thank you to the entire Hawai Surf team for their kindness, involvement, and professionalism,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2021
Excellent advice from the roller seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Hello, very easy to order from you on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2021
Good evening. Very good site, clear and precise. The product is well highlighted with a lot of explanation. Perfect.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/03/2021
1st order received in 24h, Roller too small, so new order, Still not received, It's been 1 month!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
I am very satisfied not only with my purchase but also with the speed at which my order was shipped. It arrived even before the expected reception date. I highly recommend hawaiisurf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Material conforms, fast shipping, very satisfactory
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
No better on the web, top advice! I spoke to Fabrice on the phone, an expert at your service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Perfect delivery in 48h to the parcel relay. Wheels and bearings are top. I have been ordering from Hawaii Surf for several years and nothing to report, a site that I still appreciate. Too bad the store moved to a smaller shop in the 14th in Paris...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Good product, in good condition, at a price defying all competition and received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Regarding the JART brand for my skateboard, all the elements were easy to find because the site is smooth with a lot of choices... and for the price range... it's also accessible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Very good, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
The advice by phone, fast delivery in Paris. An excellent store. Highly recommended.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/03/2021
The board received does not match the photo on your site!
1)-The nose of the board is different!
2)- the number of layers in red is not there!
3) too little technical information in the description for this longboard.
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Response from HawaiiSurf
Hello, we take your feedback into account and we remain at your disposal for any additional requests.
The Hawaiisurf team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Fast delivery and very well packaged!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Super fast and careful delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Choosing the size of the skateboard is not obvious but apart from this small cursor issue, everything went very well. Ordered a skateboard, wheels, bearings, and a helmet. Everything arrived a day early. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very fast and careful shipping + products that meet my expectations. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Fast, package arrived in perfect condition, nothing to say everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
Order made Sunday evening and delivery the following Tuesday noon via GLS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Second order on Hawaii surf, from order to delivery no problems at all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Easy site navigation, delivery in less than a week, impeccable product. Very satisfied and can't wait to go in the water!
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