Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 26/09/2020 à 21h57 following a purchase from 21/09/2020

fast

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Acheteur Vérifié

Published on 26/09/2020 à 19h01 following a purchase from 21/09/2020

Fast delivery in less than 48 hours. Product in very good condition and according to the order.

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Acheteur Vérifié

Published on 26/09/2020 à 16h00 following a purchase from 21/09/2020

Fast and efficient delivery

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Acheteur Vérifié

Published on 26/09/2020 à 12h59 following a purchase from 19/09/2020

I went to the store and received very good advice. I ordered on the site because my size was not available in the store, very fast delivery! Perfect!

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Acheteur Vérifié

Published on 25/09/2020 à 15h36 following a purchase from 19/09/2020

Super fast delivery. Thank you!

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Acheteur Vérifié

Published on 25/09/2020 à 14h57 following a purchase from 19/09/2020

Simple and quick purchase, express shipping, good advice, relevant prices!

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Acheteur Vérifié

Published on 25/09/2020 à 13h10 following a purchase from 18/09/2020

Fast delivery, attractive prices, nothing to complain about!

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Acheteur Vérifié

Published on 25/09/2020 à 12h46 following a purchase from 18/09/2020

Fast and efficient

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Acheteur Vérifié

Published on 25/09/2020 à 12h46 following a purchase from 19/09/2020

I didn't know which wetsuit to choose but a call to the shop in Paris helped guide me to a very good model.

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Acheteur Vérifié

Published on 24/09/2020 à 17h28 following a purchase from 15/09/2020

TOP customer service. Nothing to report!

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Acheteur Vérifié

Published on 23/09/2020 à 15h08 following a purchase from 05/09/2020

Easy order on the website and free express delivery... Very satisfied!

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Acheteur Vérifié

Published on 23/09/2020 à 13h08 following a purchase from 16/09/2020

Nothing to complain about. No unpleasant surprises, the product is true to my order. No delivery fees. The package was delivered the day after my order and 3 days before the indicated date. In my absence, the package was dropped off at a relay point not too far from my home.

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Acheteur Vérifié

Published on 22/09/2020 à 18h11 following a purchase from 02/09/2020

Perfect

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Acheteur Vérifié

Published on 22/09/2020 à 08h15 following a purchase from 15/09/2020

Fast and careful delivery....

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Acheteur Vérifié

Published on 21/09/2020 à 15h27 following a purchase from 16/09/2020

Everything is okay and fast

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Acheteur Vérifié

Published on 21/09/2020 à 08h40 following a purchase from 15/09/2020

Great board

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Acheteur Vérifié

Published on 20/09/2020 à 13h18 following a purchase from 15/09/2020

Very good

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Acheteur Vérifié

Published on 20/09/2020 à 01h00 following a purchase from 04/09/2020

Top

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Acheteur Vérifié

Published on 19/09/2020 à 19h30 following a purchase from 10/09/2020

Product as described and received on time.

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Acheteur Vérifié

Published on 19/09/2020 à 18h27 following a purchase from 12/09/2020

Fast shipping and no shipping costs.

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Acheteur Vérifié

Published on 19/09/2020 à 13h26 following a purchase from 14/09/2020

Fast shipping, product as described, friendly contacts. I recommend.

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Acheteur Vérifié

Published on 18/09/2020 à 21h09 following a purchase from 13/09/2020

Awesome!

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Acheteur Vérifié

Published on 18/09/2020 à 20h26 following a purchase from 12/09/2020

Never seen an order arrive so quickly!

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Acheteur Vérifié

Published on 18/09/2020 à 19h07 following a purchase from 06/09/2020

Perfect

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Acheteur Vérifié

Published on 18/09/2020 à 17h44 following a purchase from 12/09/2020

Very good site for sports items, really the variety of products and brands offered will impress many.

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Acheteur Vérifié

Published on 18/09/2020 à 17h08 following a purchase from 12/09/2020

Fast.

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Acheteur Vérifié

Published on 18/09/2020 à 13h33 following a purchase from 13/09/2020

Very fast delivery, very good product.

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Acheteur Vérifié

Published on 18/09/2020 à 11h40 following a purchase from 13/09/2020

FAST DELIVERY AND ORDER AS EXPECTED.

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Acheteur Vérifié

Published on 17/09/2020 à 18h48 following a purchase from 08/09/2020

Perfect fast delivery, I recommend.

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Acheteur Vérifié

Published on 17/09/2020 à 09h26 following a purchase from 08/09/2020

Choice, price and delivery impeccable.

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Acheteur Vérifié

Published on 16/09/2020 à 23h37 following a purchase from 05/09/2020

Very disappointed with the delivery! This is the second time your delivery person has done this to me: delivery to a different pickup point than the one requested. Not having a vehicle, I do not choose my pickup points at random, and for no reason or explanation, I was surprised to learn via SMS that the package was at another pickup point, which is obviously not easy for me to access! I tried to complain on their site, and they asked me to send a paper letter by post.... ridiculous! I advise you to review your very disappointing delivery service.

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Acheteur Vérifié

Published on 16/09/2020 à 22h41 following a purchase from 09/09/2020

Very fast order, impeccable service.

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Acheteur Vérifié

Published on 16/09/2020 à 19h14 following a purchase from 21/08/2020

Friendly and responsive team. The package was delivered as expected and well packaged.

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Acheteur Vérifié

Published on 16/09/2020 à 14h59 following a purchase from 05/09/2020

Top notch!

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Acheteur Vérifié

Published on 16/09/2020 à 13h34 following a purchase from 10/09/2020

Fast delivery and as per the order.

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Acheteur Vérifié

Published on 16/09/2020 à 13h32 following a purchase from 19/08/2020

fast delivery

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Acheteur Vérifié

Published on 16/09/2020 à 12h09 following a purchase from 08/09/2020

Speed is the key word! All my orders are received within 48 hours, and the packages are always perfectly packaged! I only order here now. Long live HawaiiSurf!

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Acheteur Vérifié

Published on 16/09/2020 à 09h54 following a purchase from 08/09/2020

Fast shipping, product as described, what more could you ask for?

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Acheteur Vérifié

Published on 16/09/2020 à 09h51 following a purchase from 07/09/2020

The order arrived ahead of the announced deadline but I was notified beforehand. The delivery person followed all the imposed rules. It was perfect.

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Acheteur Vérifié

Published on 16/09/2020 à 09h30 following a purchase from 06/09/2020

I still haven't received my package... Is that normal ????

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