HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
The site is super clear, I was able to easily compare the different skates and the technical information is precise and sufficient.
I took advantage of being in the area to visit the store because I was having trouble choosing the right model: excellent advice! I then made my choice on the site, delivered on time and this skate is just awesome!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2020
It was not specified anywhere that the €10 voucher offered on my account had a minimum purchase on your site!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
Impeccable
No surprises
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Quick and friendly response on the phone.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
As always I am very happy with Hawaiisurf. I used to go very often to the store for my lazer quad plates. Now I buy online because I am far from the Paris region, and always a very good experience.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
Clear, neat and efficient
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Order without issue
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
t o p
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Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
arrived early, in good condition
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Thank you
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2020
-
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Impeccable nothing to complain about
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
Reactive customer service, fast shipping, impeccable order received.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2020
Very happy with the products received, and delivery as indicated on the site.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Ultra fast
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
No worries
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Extremely fast shipping and attentive people to advise us!! Great site!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2020
Delivery received on time
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2020
efficiency!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Top customer service, deadlines respected, product as described.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Shipping time as expected, package in good condition
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
Satisfaction from start to finish. The sales advisor is helpful and knows his job. I also dealt with people from the sales department at headquarters, who were helpful, empathetic, and smiling. I have already recommended HAWAIISURF to friends.
I do not regret a second of my purchases at this store.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
very good no errors, received very quickly
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
The site is good but I still haven't received my order
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Response from HawaiiSurf
Hello,
We are doing everything necessary for your order to reach you as quickly as possible, we apologize for this inconvenience, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2020
It was excellent and fast nothing to complain about
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
I am very satisfied with the package, the site is reliable, I received exactly what I wanted, I recommend this site.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Fast and careful shipping, nothing to complain about!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
Great
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Excellent listening and advice on choosing the Longskate.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Excellent timing just not too many details on the items. But great product great site everything is fine
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
everything very good
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2020
Super responsiveness. Fast shipping. Well packaged. Perfect
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Thank you HawaiiSurf! Order shipped quickly.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2020
Awesome!!!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Great team, maximum choice and very professional advice.
Translated reviews
Response from HawaiiSurf
Hello,
It's a real pleasure to read from you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2020
Top service, ultra-fast shipping, (ordered on Sunday received on Tuesday) very pleasant phone reception, very good customer follow-up, only +++++ Thank you
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Fast shipping and product fully matching the description. I recommend.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Simple and effective
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2020
Great, it was for a birthday gift and they loved it :) Delivery was great too
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Fast delivery on quality products.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
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