HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Hello Sir,
Thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
great price, good welcome and express delivery at the top!
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback on your shopping experience! We are very happy about it, hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
well packaged and fast
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Response from HawaiiSurf
Hello Sir,
Thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
I am very satisfied, the package arrived very quickly, well packaged, the wetsuit is of quality... in short, I will come back to you!
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Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read you, we thank you for sharing your experience on HawaiiSurf. We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Fast delivery
Good product
Perfect.
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Response from HawaiiSurf
Hello Sir,
Thank you for taking the time to write to us, we are happy that everything went well for you!
See you very soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
This is my 2nd order on this site. I ordered a few years ago, I had a small issue with the delivery of the products and they managed to arrange it for me.
A few months ago, I was surprised to discover a €10 gift voucher for my birthday. I wanted to change my rollers, so I turned to HawaiiSurf, I didn't even look elsewhere!
They are competitive, offer a wide choice and use an efficient and competent delivery service (ordered Monday evening, order prepared Tuesday morning and delivered to a relay point Thursday at 10:00). I recommend this site to all the skaters I know.
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Response from HawaiiSurf
Hello Sir,
Wow what a pleasure to share your experience and your loyalty to HawaiiSurf! We thank you for your extremely positive feedback! We hope to see you again very soon!
The HawaiiSurf team;
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Easy navigation on the site
Good value for money
Delivery as planned (2 open days)
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Response from HawaiiSurf
Hello,
Thank you for your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2020
Delivered on time, nothing to complain about.
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback on your shopping experience! We are very happy about it, hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Very clear site, quick order, product in stock, fast delivery time.
I haven't given the product to my grandson yet but it should be fine!!!!
Best regards
A satisfied customer from Sévriens
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Response from HawaiiSurf
Hello Madam,
If you are satisfied, we are even more so just by reading you! We thank you for your positive review, hoping that your grandson will be very happy with his gift, we wish you an excellent day!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
N/A
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Response from HawaiiSurf
Hello,
Thank you for your positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
Satisfied in every way from the moment I clicked on the cart, the validation, the proposed payment service, the communication with the store team, the care taken in packaging and the ultra-fast and careful delivery by BM V, in short, all positive, see you next time for a new board!
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your detailed shopping experience with HawaiiSurf, we thank you and hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Fast delivery that corresponds very well to the displayed product.
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Response from HawaiiSurf
Hello Sir,
We thank you for this positive review, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/03/2020
For me, it's zero. I went to order a snowboard jacket and the item received does not match the item ordered. Very long delivery time.
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Response from HawaiiSurf
Hello Madam,
We are very surprised by your opinion, on our side the delivery was shipped on time. Regarding the product, it is an error on your part, the model you chose does exist in two colors and unfortunately you made a mistake about it, it happens!
We wish you a good day,
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Fast delivery
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Response from HawaiiSurf
Hello Madam,
We thank you for this positive review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
VERY GOOD AND VERY REACTIVE Delivery in 2 days, top!!!!!!
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read you, we thank you and hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Ultra fast and careful delivery. Impeccable product. I recommend!
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive and well-detailed review, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
Ease of ordering, fast delivery
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Response from HawaiiSurf
Hello Sir,
Thank you for sharing your shopping experience on our website, we hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Perfect.
Price
Delivery.
20/20
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Response from HawaiiSurf
Hello Sir,
What a pleasure to see your rating, we thank you! We hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Very good site
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Response from HawaiiSurf
Hello Sir,
Thank you for your feedback on our website and your sharing! We are happy to count you among our loyal customers, see you soon ;)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2020
A screw that is not original on a new pair of rollers is surprising! After claiming, no response from hawaiisurf...
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Response from HawaiiSurf
Hello Sir,
Very surprising that the screw is not original, our customer service will contact you during the day to find a solution! Thank you for your feedback and we wish you an excellent day.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Top !!
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Response from HawaiiSurf
Hello Sir,
We would like to thank you for your positive feedback, we hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Order as expected, and delivered quickly! Top!
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Response from HawaiiSurf
Hello Sir,
We would like to thank you for your positive feedback, hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/03/2020
Delivery ok, customer service ok... but I did not receive the complete product
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Response from HawaiiSurf
Hello Sir,
We are sorry that your incomplete order had a considerable impact on your rating, our customer service responded immediately to your request. We still hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Top, fast and efficient
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Response from HawaiiSurf
Hello Sir,
Thank you for your very precise feedback, we appreciate it! Hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Received the product on time, although I was absent. Dropped off with my guardians. The site allowed for a good choice. Perfect.
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your message, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
PERFECT.
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your message, thank you for your positive feedback!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2020
Perfect
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Response from HawaiiSurf
Hello,
Thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Fast and efficient
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Response from HawaiiSurf
Hello Madam,
We thank you for your positive review, see you soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Efficient and professional
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Response from HawaiiSurf
Hello,
Thank you for your positive review, see you soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
The site is very pleasant to use and very well documented on the items for sale. Very fast delivery by GLS. The proposed price was particularly interesting.
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Response from HawaiiSurf
Hello Sir,
Wow, it is with pleasure that we read your very detailed and especially positive review, we thank you for it!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2020
Very fast delivery
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Response from HawaiiSurf
Hello Sir,
Great, thank you for your review! We'll see you soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2020
Friendly and professional service!
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Response from HawaiiSurf
Hello,
What a real pleasure to read you, thank you for sharing your positive feedback and your experience with our services!
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Perfect delivery and product
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Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Perfect from start to finish
Information by phone on a Monday until delivery
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Response from HawaiiSurf
Hello Madam,
What a pleasure to read your review, we thank you for it! Hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Delivery within the promised time and product as described
thank you for the work done
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Response from HawaiiSurf
Hello Sir,
A promise is a promise! We thank you for your very positive feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Thank you for everything
Beautiful material and speed of shipping
The gift was very well received
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Response from HawaiiSurf
Hello Madam,
Great, we are happy that your gift was appreciated especially since we are delighted to learn that your experience with HawaiiSurf went very well, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2020
Good site, free and fast delivery
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Response from HawaiiSurf
Hello Sir,
We thank you for your review, see you soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2020
Fast order and well received, just the ski helmet received directly in its original box without interior padding seems quite light... some extra packaging would not have been too much or adding bubbles or recycled paper to protect the helmet at least a little.
The box arrived with visible shock marks only once the black plastic film was removed.
Thank you.
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Response from HawaiiSurf
Hello Sir,
Thank you for sharing your experience on our e-commerce store, we will pass it on to our preparation service. We appreciate your feedback and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Great
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Response from HawaiiSurf
Hello Sir,
We are happy to hear from you, we hope to see you again very soon! Thank you for your feedback.
See you soon, the HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
Perfect! I sent a message via messenger for additional information, very quick response, so I ordered and shipping was just as fast! Thank you very much
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read you and see that our services have met your expectations! We hope to see you again very soon on our platforms!
The HawaiiSurf team.
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