Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2019
I have known HawaiI Surf for a long time so I knew there wouldn't be any problem. This is the first time however that I order through the site: delivery just 24 hours after placing the order. What more could you ask for? Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Fast and careful shipping, received in 48h
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Good products received quickly and well packaged. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
Top!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
Top delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2019
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
delivery 48h after order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Perfect thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/06/2019
Lol
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Order received quickly, Top Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Products conforming and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Several orders, no disappointment so far.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
This is my second order and it is always impeccable, very fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Fast and compliant shipping and a very good price thanks to the -50% discount code
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Easy navigation and ordering, very fast shipping, responsive customer service... I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Product as described on the site received quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2019
I ordered on Sunday with the Chronopost option (1 PM the next day) but I only received my order on Wednesday noon. I know it's a business day but I should have received it on Tuesday before 1 PM since I paid for this service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Perfect, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
Fast - Nothing to complain about - Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2019
All my packages arrived on time, Hawaiisurf manages its orders very well, although it is a bit expensive I recommend shipping the items with Hawaiisurf
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2019
very nice team and attentive to customers, good advice on material choice, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2019
Package delivered super quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
very fast perfect in quad for my paddle good session in HOSSEGOR this weekend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/06/2019
I ordered roller wheels, they were very poorly packaged. And I ordered on Friday, I paid almost 10 euros to be delivered the next day before 1 PM, result I only received them on Monday, if I had known it was misleading, I would have chosen a less expensive delivery... I am disappointed
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Response from HawaiiSurf
Hello, As indicated black on white when choosing Chronopost, orders on Friday are scheduled for delivery the following Monday. I don't see how this can be misleading when what you describe is exactly what is announced/planned when you made your purchase. The Street Invaders wheels were indeed sent in a box, not requiring additional packaging. Did they arrive broken? Damaged? Best regards Romain HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
Perfect, as always and for many years
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
I am delighted, great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
ultra-fast delivery, products well packaged and conforming to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2019
Fast delivery and product conforms. Nothing particular to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
Description conforms to the product. Deadline respected. Ease of placing the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2019
Nothing to say, order received very quickly. Fully satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2019
Order shipped quickly and once again perfect. An enormous choice as always
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2019
On this order, the blue Santa Cruz cap is junior size! I can't fit my head in it... too bad, nice product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
Order processed and sent quickly. Product conforms and nice price thanks to the little promo code that works well :D
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
Great gear, friendly team and good advice and reasonable prices... top!
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