Customer reviews of HawaiiSurf

9,4 /10

Based on 10 177 published reviews

5 8 364 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 04/01/2019 à 12h32 following a purchase from 30/12/2018

Fast delivery, product conforms

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Acheteur Vérifié

Published on 03/01/2019 à 16h28 following a purchase from 26/12/2018

Very good

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Acheteur Vérifié

Published on 03/01/2019 à 11h00 following a purchase from 23/12/2018

Ergonomic site, wide range of products, interesting prices, delivery within the indicated deadlines.

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Acheteur Vérifié

Published on 02/01/2019 à 11h55 following a purchase from 28/12/2018

Really good

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Acheteur Vérifié

Published on 02/01/2019 à 09h11 following a purchase from 10/12/2018

Perfect rookie rollers and received the package quickly for the holidays.

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Acheteur Vérifié

Published on 31/12/2018 à 20h30 following a purchase from 26/12/2018

I haven't received anything

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Acheteur Vérifié

Published on 31/12/2018 à 16h34 following a purchase from 26/12/2018

Everything went very well, however I received the package in a bad state and the jacket that was inside wasn't even wrapped, I was lucky to receive it in good condition. The least you could do would be to wrap them to protect them...

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Acheteur Vérifié

Published on 31/12/2018 à 16h06 following a purchase from 16/11/2018

1 month and a half to receive a package that I was supposed to receive in 48 hours only! €8 shipping costs for nothing since I didn't receive it when I wanted.. I sent an email on your site without ever getting a response! I spoke to someone on the phone a few days later who reassured me (rather sleepy..) supposedly making a gesture to change the size of the pair I ordered and blah blah blah.. in the end, nothing!! I do not recommend! The first and last time I order from you!

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Acheteur Vérifié

Published on 30/12/2018 à 21h49 following a purchase from 24/12/2018

Serious site, a lot of choices and very fast delivery.

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Acheteur Vérifié

Published on 30/12/2018 à 20h24 following a purchase from 22/12/2018

Very good. Great prices, top delivery time, all good...

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Acheteur Vérifié

Published on 30/12/2018 à 15h00 following a purchase from 12/12/2018

Speed and seriousness

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Acheteur Vérifié

Published on 29/12/2018 à 21h00 following a purchase from 26/12/2018

Top-notch, fast delivery and product as described!!!

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Acheteur Vérifié

Published on 29/12/2018 à 14h43 following a purchase from 27/12/2018

Order placed, correct price...
Waiting for delivery...

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Acheteur Vérifié

Published on 29/12/2018 à 14h14 following a purchase from 23/12/2018

Easy to use thanks to the different criteria that allow you to refine your search. I quickly found what I was looking for. Moreover, the product descriptions are very detailed.

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Acheteur Vérifié

Published on 29/12/2018 à 13h13 following a purchase from 26/12/2018

Discount
Product matching
Delivered in 1 day 1/2

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Acheteur Vérifié

Published on 28/12/2018 à 18h35 following a purchase from 25/12/2018

Nothing to say, perfect, desired product and super fast delivery for me.
Thank you!

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Acheteur Vérifié

Published on 28/12/2018 à 14h28 following a purchase from 22/12/2018

I ordered a product, but received another one that was roughly equivalent, without any message or warning from Hawaii Surf. I had ordered several times on this site before. I won't do it again.

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Acheteur Vérifié

Published on 28/12/2018 à 12h20 following a purchase from 09/12/2018

Product arrived in good condition
However, not secured in the packaging
No foam or bubble wrap for protection
No SMS or email to inform about the arrival
Long delay of 3 weeks
Pleasant staff nonetheless
Respectful delivery

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Acheteur Vérifié

Published on 28/12/2018 à 00h05 following a purchase from 10/12/2018

Very good impression. Fast shipping. Very clear site.

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Acheteur Vérifié

Published on 27/12/2018 à 15h43 following a purchase from 10/12/2018

Very good, everything I am looking for is there

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Acheteur Vérifié

Published on 27/12/2018 à 14h25 following a purchase from 19/12/2018

Super cool product, fast delivery, interesting price!

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Acheteur Vérifié

Published on 26/12/2018 à 20h27 following a purchase from 21/12/2018

I still haven't received my order. Three days late. Too bad for Christmas!

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Acheteur Vérifié

Published on 26/12/2018 à 11h07 following a purchase from 19/12/2018

Nothing to say. OK

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Acheteur Vérifié

Published on 26/12/2018 à 08h31 following a purchase from 09/12/2018

Quick order reception

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Acheteur Vérifié

Published on 25/12/2018 à 21h29 following a purchase from 15/12/2018

Impeccable

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Acheteur Vérifié

Published on 25/12/2018 à 19h39 following a purchase from 14/12/2018

Great... super team... problem with the ordered model... the guys did what was necessary for me to have the Nikes under the tree... professionalism... and responsiveness...

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Acheteur Vérifié

Published on 25/12/2018 à 13h14 following a purchase from 17/12/2018

Very good

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Acheteur Vérifié

Published on 25/12/2018 à 08h45 following a purchase from 27/10/2018

Trustworthy site, delivery and product meet my expectations and especially those announced!

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Acheteur Vérifié

Published on 24/12/2018 à 17h30 following a purchase from 11/12/2018

Fast shipping and very good traceability, I recommend this site without reservation!

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Acheteur Vérifié

Published on 24/12/2018 à 09h52 following a purchase from 19/12/2018

Order arrived very quickly and as expected.

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Acheteur Vérifié

Published on 23/12/2018 à 21h19 following a purchase from 19/12/2018

Nothing to report

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Acheteur Vérifié

Published on 23/12/2018 à 21h07 following a purchase from 15/12/2018

Very good

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Acheteur Vérifié

Published on 23/12/2018 à 20h43 following a purchase from 19/12/2018

Easy to use

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Acheteur Vérifié

Published on 23/12/2018 à 19h06 following a purchase from 18/12/2018

Very fast and impeccable delivery

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Acheteur Vérifié

Published on 23/12/2018 à 18h10 following a purchase from 21/12/2018

Fast delivery, thank you

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Acheteur Vérifié

Published on 23/12/2018 à 13h25 following a purchase from 20/12/2018

Readable and ergonomic site, quick courteous and efficient customer service, pure happiness

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Acheteur Vérifié

Published on 23/12/2018 à 10h19 following a purchase from 17/12/2018

Clear and organized, and above all: reliable!

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Acheteur Vérifié

Published on 23/12/2018 à 07h47 following a purchase from 19/12/2018

First delivery missed by the carrier, even faster reshipment with receipt in less than 24H. Quick and effective problem handling, attentive team. Thank you

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Acheteur Vérifié

Published on 22/12/2018 à 20h38 following a purchase from 17/12/2018

Very serious

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Acheteur Vérifié

Published on 22/12/2018 à 14h21 following a purchase from 20/12/2018

Top delivery, extra product

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