Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 13/06/2021 à 02h34 following a purchase from 12/06/2021

Very good advice

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Acheteur Vérifié

Published on 11/06/2021 à 18h17 following a purchase from 09/06/2021

front zip shorty thin and comfortable, size ok, it's what I was looking for!

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Acheteur Vérifié

Published on 10/06/2021 à 09h20 following a purchase from 09/06/2021

Quality of products and service at the top

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Acheteur Vérifié

Published on 09/06/2021 à 12h52 following a purchase from 06/06/2021

Fast and efficient

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Acheteur Vérifié

Published on 08/06/2021 à 07h43 following a purchase from 07/06/2021

Super price
Huge choice
Good customer service
I recommend!

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Acheteur Vérifié

Published on 07/06/2021 à 16h32 following a purchase from 28/05/2021

Top advice & products. I recommend.

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Acheteur Vérifié

Published on 06/06/2021 à 10h56 following a purchase from 05/06/2021

Very good site

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Acheteur Vérifié

Published on 06/06/2021 à 09h17 following a purchase from 05/06/2021

Very good service

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Acheteur Vérifié

Published on 05/06/2021 à 11h15 following a purchase from 20/05/2021

Easy purchase, fast shipping, good quality and well-designed roller backpack

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Acheteur Vérifié

Published on 05/06/2021 à 09h10 following a purchase from 04/06/2021

Impeccable service, fast delivery, I recommend!

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Acheteur Vérifié

Published on 04/06/2021 à 12h43 following a purchase from 01/06/2021

I live abroad, surf for 35 years. I was looking for a board for the summer in France. I finally found my board at Hawaii Surf which, unlike many, had in stock what is displayed on their website. Thanks to Julien's professional advice, I chose my board feeling confident in my choice. Excellent service from start to delivery. Thank you Julien! I know where to buy my equipment in France now. Maururu'u

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Acheteur Vérifié

Published on 03/06/2021 à 16h16 following a purchase from 28/05/2021

Very good as usual!

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Acheteur Vérifié

Published on 03/06/2021 à 14h25 following a purchase from 20/05/2021

Perfect

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Acheteur Vérifié

Published on 02/06/2021 à 21h48 following a purchase from 21/05/2021

Despite a small delivery problem related to the carrier, the Hawaiisurf team contacted me to resolve the issue quickly. Top Thanks

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Acheteur Vérifié

Published on 02/06/2021 à 12h53 following a purchase from 27/05/2021

Thank you to this legendary store, best memories of Ivry-sur-Seine!

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Acheteur Vérifié

Published on 02/06/2021 à 09h32 following a purchase from 30/05/2021

The store offers quality products with a wide selection. Ultra-fast delivery, ordered Sunday morning, received Tuesday morning.

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Acheteur Vérifié

Published on 01/06/2021 à 07h38 following a purchase from 31/05/2021

A reference site!!!

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Acheteur Vérifié

Published on 01/06/2021 à 06h45 following a purchase from 31/05/2021

I hesitated between two pairs of roller skates, the advisor informed me and directed me to the most suitable model.

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Acheteur Vérifié

Published on 01/06/2021 à 06h43 following a purchase from 31/05/2021

A huge choice of Torq surfboards. I received my order within 2 days in perfect condition.

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Acheteur Vérifié

Published on 30/05/2021 à 21h02 following a purchase from 27/05/2021

Nice selection of skates.

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Acheteur Vérifié

Published on 29/05/2021 à 17h00 following a purchase from 22/05/2021

Satisfactory delivery times.

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Acheteur Vérifié

Published on 28/05/2021 à 04h37 following a purchase from 27/05/2021

Responsive and fast customer service.

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Acheteur Vérifié

Published on 27/05/2021 à 12h42 following a purchase from 22/05/2021

Order received very quickly, a wide choice of products! The customer service is really competent, it's a pleasure to deal with the team.

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Acheteur Vérifié

Published on 27/05/2021 à 07h53 following a purchase from 26/05/2021

Payment issue resolved very quickly. Thank you.

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Acheteur Vérifié

Published on 25/05/2021 à 23h45 following a purchase from 25/05/2021

Very good

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Acheteur Vérifié

Published on 25/05/2021 à 09h22 following a purchase from 21/05/2021

Excellent, HawaiiSurf always on top!

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Acheteur Vérifié

Published on 25/05/2021 à 08h53 following a purchase from 24/05/2021

The site is smooth on PC, tablet, or smartphone. Very easy to modify the cart and select the delivery method.

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Acheteur Vérifié

Published on 24/05/2021 à 16h38 following a purchase from 09/05/2021

Perfect service.

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Acheteur Vérifié

Published on 24/05/2021 à 10h46 following a purchase from 08/05/2021

Perfect.

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Acheteur Vérifié

Published on 24/05/2021 à 07h18 following a purchase from 22/05/2021

Loyal for several years to the store! Excellent advice for quad riders!

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Acheteur Vérifié

Published on 23/05/2021 à 07h18 following a purchase from 03/05/2021

Product conforms to the order with a delivery in accordance with the rules: perfect - I recommend - thank you very much to the Hawaï Surf team

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Acheteur Vérifié

Published on 22/05/2021 à 15h15 following a purchase from 14/05/2021

Quick response to a question, fast delivery too, everything well packaged, nothing to complain about.

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Acheteur Vérifié

Published on 21/05/2021 à 20h15 following a purchase from 11/05/2021

Perfect, rollers conform to the description and the photo. Package sent and received very quickly. Well packaged. In short, good experience on this site.

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Acheteur Vérifié

Published on 21/05/2021 à 07h47 following a purchase from 18/05/2021

Ultra fast delivery.
Good choice of products

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Acheteur Vérifié

Published on 20/05/2021 à 13h26 following a purchase from 16/05/2021

Perfect!

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Acheteur Vérifié

Published on 19/05/2021 à 23h35 following a purchase from 19/05/2021

Warm welcome
Top advice from Félix
The place to be if you are looking for rollers

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Acheteur Vérifié

Published on 19/05/2021 à 20h04 following a purchase from 12/05/2021

As described, fast shipping.

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Acheteur Vérifié

Published on 19/05/2021 à 06h22 following a purchase from 03/05/2021

I am satisfied with the customer service, which is very responsive and cooperative. I would definitely recommend.

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Acheteur Vérifié

Published on 19/05/2021 à 06h19 following a purchase from 18/05/2021

Very good service

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Acheteur Vérifié

Published on 15/05/2021 à 18h13 following a purchase from 15/05/2021

Excellent service and friendliness.

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