HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Fast and efficient, the package arrived well packaged and as described
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
The navigation on the site is intuitive.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Very happy with my purchase, arrived super fast! Thank you!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2020
Great! Product ordered on Wednesday at 7 am, product received as described on Thursday at 11 am! Always a customer from time to time for over 20 years, good continuation!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Order received on time... Item as described
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
I am very happy with my order from HawaiiSurf, fast delivery respecting the announced deadlines. Products conforming and of quality.
I recommend
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Nothing to complain about!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2020
excellent
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Oh Yeah!
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Response from HawaiiSurf
Hello,
Ouh Yeaaaah !
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Rollers received on time, I think I will recommend this site and I will recommend it.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Perfect.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2020
Order as per standards, impeccable delivery
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2020
Everything went very well, I am very satisfied
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2020
After a delivery error, serious responsiveness from the ladies on the phone.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Great customer service!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
Delivery as promised and fast (received 3 business days after my order).
Well done.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2020
fast delivery. Product as described, brand new condition.
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
Great
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Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Well my order is in accordance with the purchase I made at HawaiiSurf now for their GLS delivery it is really not one of the best delivery companies I receive at 4 PM a text confirming that the delivery at the pickup point has been made and the surprise!!! is that it is not the one I had chosen but more than a kilometer away I go there at 6 PM and the person at this pickup point tells me no we have not received your order I go home very disappointed and at 7 PM I receive a second text from GLS confirming that my order has been delivered to the pickup point I had chosen.
GLS thank you for messing around with HawaiiSurf customers.
Translated reviews
Response from HawaiiSurf
Hello,
Thank you for explaining to us what really happened with our carrier, we apologize for this inconvenience, we will pass the information on to our carrier immediately.
We thank you and hope to see you again very soon for a better shopping experience on HawaiiSurf.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Fast delivery to the right relay. Too bad you don't have a relay in the Valbonne or Opio or Plascassier area.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
Regarding the relay points, we will pass the information on to the carrier who alone manages its relay points
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
-
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Everything is fine
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Good advice. Fast delivery. I recommend!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Super serious! I received my surfboard very quickly and very well packaged. I highly recommend!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
I recommend this site which is very serious, merchandise as described and very fast delivery times. The only downside is 2 small impact points under the board but minor, however the package was very well protected.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback, our customer service is available if you wish for the downside you encountered on your skateboard. We hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2020
The board is of very good quality at all levels, the site is easy to access, the delivery is fast, in short, an outstanding and very efficient job, I highly recommend it without any hesitation.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2020
Super fast and complete
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Very good. Compliant product and fast delivery to the relay point.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
IMPECCABLE
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Item as described received quickly and well packaged. With a commercial gesture.
Very good seller.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your review and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
From the website to delivery, impeccable, fast and very well packaged products. Very satisfied with Hawaii Surf
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Fast and serious shipping, a bit disappointed by the grip offered but it's just a detail!
Translated reviews
Response from HawaiiSurf
Hello,
Thank you for your feedback, can you tell us why you were disappointed by the grip that was offered to you?
We hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Competitiveness of the offer + efficiency of the ordering process + speed of delivery + simplicity of tracking + compliance upon receipt = 5 stars.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Nothing to complain about, everything went well
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Superb and quality products, fast and hassle-free delivery, I recommend.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
Equipment in good condition, delivery a bit chaotic
Translated reviews
Response from HawaiiSurf
Hello,
We are sorry to hear that the delivery service did not meet your expectations, please let us know the reasons it did not so we can make improvements.
We would like to thank you for your feedback and hope to see you again very soon. :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2020
Very fast shipping, I received my order two days later and the item was impeccable!
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2020
Perfect
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Nothing to complain about, fast and careful shipping, all good.
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Everything went well
Translated reviews
Response from HawaiiSurf
Hello,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
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