Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 05/09/2017 à 19h55 following a purchase from 01/09/2017

Impeccable service. Express delivery

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Acheteur Vérifié

Published on 05/09/2017 à 15h26 following a purchase from 01/09/2017

Really super fast, impeccable product, very serious. I recommend this site

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Acheteur Vérifié

Published on 04/09/2017 à 18h08 following a purchase from 30/08/2017

Easy order, fast delivery and top order tracking

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Acheteur Vérifié

Published on 04/09/2017 à 14h07 following a purchase from 30/08/2017

Super fast, and super promo!
...a little guy happy with his new skate shoes!!

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Acheteur Vérifié

Published on 04/09/2017 à 12h46 following a purchase from 30/08/2017

EFFICIENT AND FAST

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Acheteur Vérifié

Published on 04/09/2017 à 09h59 following a purchase from 29/08/2017

shipment as expected and very fast

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Acheteur Vérifié

Published on 04/09/2017 à 09h56 following a purchase from 29/08/2017

speed...2nd order still effective

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Acheteur Vérifié

Published on 03/09/2017 à 16h44 following a purchase from 30/08/2017

quality site with super fast delivery

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Acheteur Vérifié

Published on 03/09/2017 à 08h32 following a purchase from 30/08/2017

Tip top!!! Fast and efficient, I received my package in two days.

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Acheteur Vérifié

Published on 03/09/2017 à 00h57 following a purchase from 29/08/2017

Very fast delivery (2 days between order validation and pickup). Product as described and well packaged for transport. I highly recommend

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Acheteur Vérifié

Published on 02/09/2017 à 16h28 following a purchase from 29/08/2017

Very good responsiveness and always good advice

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Acheteur Vérifié

Published on 02/09/2017 à 00h15 following a purchase from 28/08/2017

fast

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Acheteur Vérifié

Published on 01/09/2017 à 13h22 following a purchase from 28/08/2017

Fast, efficient, great price, superb sneakers, packaging ok

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Acheteur Vérifié

Published on 01/09/2017 à 10h06 following a purchase from 27/08/2017

no issues everything went very well.

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Acheteur Vérifié

Published on 01/09/2017 à 10h05 following a purchase from 28/08/2017

Everything is really great!

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Acheteur Vérifié

Published on 31/08/2017 à 21h47 following a purchase from 11/08/2017

Interesting price. Great site

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Acheteur Vérifié

Published on 31/08/2017 à 20h35 following a purchase from 27/08/2017

Perfect, fast, nothing to say!!

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Acheteur Vérifié

Published on 31/08/2017 à 13h47 following a purchase from 27/08/2017

Too bad, product not available but still referenced, billing error so a bit better to do

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Response from HawaiiSurf Published on 01/09/2017

Hello,
We apologize for your order, unfortunately during the sales more products were put on the shelves, and with the influx of the period despite the prices we offered some customers still treated themselves at our expense in our aisles..
We are sorry for the bad news and will send the rest of the order and refund the difference as soon as possible.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 31/08/2017 à 12h33 following a purchase from 27/08/2017

Very simple site to use

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Acheteur Vérifié

Published on 30/08/2017 à 22h57 following a purchase from 26/08/2017

Very good site
Fast delivery

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Acheteur Vérifié

Published on 30/08/2017 à 18h15 following a purchase from 25/08/2017

A well-designed site with a wide range of very good quality products.

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Acheteur Vérifié

Published on 30/08/2017 à 13h54 following a purchase from 26/08/2017

Good site, delivers on time

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Acheteur Vérifié

Published on 30/08/2017 à 10h58 following a purchase from 25/08/2017

Good site

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Acheteur Vérifié

Published on 30/08/2017 à 02h59 following a purchase from 26/08/2017

Good welcome in store, good price, fast service, I recommend

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Acheteur Vérifié

Published on 29/08/2017 à 19h12 following a purchase from 24/08/2017

Very good purchase that offers delivery to its store. Perfect team like the transaction. I will return to this shop that I did not know because the welcome, advice and seriousness seemed present. Perfect!

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Acheteur Vérifié

Published on 29/08/2017 à 14h46 following a purchase from 24/08/2017

Perfect customer service!

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Acheteur Vérifié

Published on 29/08/2017 à 03h03 following a purchase from 25/08/2017

Delivery is extremely fast and there are quite a few parts available

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Acheteur Vérifié

Published on 28/08/2017 à 18h44 following a purchase from 24/08/2017

competent people, very nice and very good quality material

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Acheteur Vérifié

Published on 28/08/2017 à 15h27 following a purchase from 23/08/2017

Payment of an additional euro for home delivery and I receive a message saying that the delivery person dropped it directly at the relay

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Response from HawaiiSurf Published on 01/09/2017

Hello,
We are sorry to read your review, we are reporting the issue to TNT as this is not the service for which we hired and pay them. On our side, we have initiated the refund for your shipping costs and apologize for your delivery.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 28/08/2017 à 11h17 following a purchase from 08/07/2017

very fast delivery; good order tracking

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Acheteur Vérifié

Published on 27/08/2017 à 21h05 following a purchase from 23/08/2017

Ultra-fast delivery and material conforms to the description

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Acheteur Vérifié

Published on 26/08/2017 à 14h00 following a purchase from 22/08/2017

Perfect

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Acheteur Vérifié

Published on 26/08/2017 à 09h13 following a purchase from 22/08/2017

Product conforms to the request and fast delivery

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Acheteur Vérifié

Published on 25/08/2017 à 21h38 following a purchase from 21/08/2017

Very fast, nothing to say.

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Acheteur Vérifié

Published on 25/08/2017 à 21h01 following a purchase from 21/08/2017

Great

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Acheteur Vérifié

Published on 25/08/2017 à 00h19 following a purchase from 20/08/2017

Super design

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Acheteur Vérifié

Published on 24/08/2017 à 09h08 following a purchase from 18/08/2017

Effective

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Acheteur Vérifié

Published on 23/08/2017 à 16h04 following a purchase from 13/08/2017

Perfect, as usual! Thank you for your efficiency!

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Acheteur Vérifié

Published on 23/08/2017 à 14h26 following a purchase from 18/08/2017

Great as usual

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Acheteur Vérifié

Published on 22/08/2017 à 23h28 following a purchase from 17/08/2017

Attractive price, good customer service, fast delivery

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