Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 06/07/2017 à 16h04 following a purchase from 01/07/2017

First and last time I order from this site. How can you lose my package without even sending it? Lack of professionalism. SITE TO AVOID!

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Response from HawaiiSurf Published on 19/07/2017

Hello,
We are sorry for your order, you simply ordered a successful item at the end of the season. It has probably been stolen resulting in a stock error. An error that can happen on all e-commerce sites.
Best regards
Romain
HAWAIISURF

Acheteur Vérifié

Published on 06/07/2017 à 15h19 following a purchase from 07/06/2017

Super pro, several questions and quick answers. Express delivery!

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Acheteur Vérifié

Published on 06/07/2017 à 15h07 following a purchase from 02/07/2017

Ultra-readable site, ultra-fast delivery and very well packaged... insane prices!!!! Perfect

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Acheteur Vérifié

Published on 05/07/2017 à 20h40 following a purchase from 01/07/2017

Super

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Acheteur Vérifié

Published on 05/07/2017 à 18h17 following a purchase from 01/07/2017

I asked you to keep the order (paid) in the store, so I can pick it up with the tax refund on August 7 or 8, the final bill will depend on the outcome of this order. Eric from Algiers, I have been buying from you for over ten years, I used to live in Libya.

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Acheteur Vérifié

Published on 05/07/2017 à 17h10 following a purchase from 30/06/2017

Fast and careful shipping. All positive.

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Acheteur Vérifié

Published on 05/07/2017 à 14h21 following a purchase from 01/07/2017

Nothing to report!

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Acheteur Vérifié

Published on 05/07/2017 à 13h58 following a purchase from 01/07/2017

Order shipped quickly, nothing to report +*

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Acheteur Vérifié

Published on 05/07/2017 à 10h06 following a purchase from 28/06/2017

Choice, speed of shipping and availability

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Acheteur Vérifié

Published on 04/07/2017 à 21h19 following a purchase from 28/06/2017

Pro.

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Acheteur Vérifié

Published on 04/07/2017 à 20h03 following a purchase from 30/06/2017

Good value for money

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Acheteur Vérifié

Published on 04/07/2017 à 19h46 following a purchase from 30/06/2017

Perfect very fast delivery, very good follow-up. I highly recommend.

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Acheteur Vérifié

Published on 04/07/2017 à 19h14 following a purchase from 30/06/2017

Great site! My shoes are top-notch! One of the best clothing sites for skaters or a similar style.

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Acheteur Vérifié

Published on 04/07/2017 à 18h37 following a purchase from 29/06/2017

Very good site received my order on time very good quality of the product

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Acheteur Vérifié

Published on 04/07/2017 à 13h22 following a purchase from 29/06/2017

I recommend!

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Acheteur Vérifié

Published on 04/07/2017 à 09h44 following a purchase from 29/06/2017

Perfect

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Acheteur Vérifié

Published on 04/07/2017 à 09h19 following a purchase from 29/06/2017

serious site, fast delivery

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Acheteur Vérifié

Published on 04/07/2017 à 07h50 following a purchase from 29/06/2017

Good deals

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Acheteur Vérifié

Published on 03/07/2017 à 20h53 following a purchase from 29/06/2017

Top-notch

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Acheteur Vérifié

Published on 03/07/2017 à 20h43 following a purchase from 29/06/2017

Compliant with the images on the site and the size is impeccable

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Acheteur Vérifié

Published on 03/07/2017 à 14h34 following a purchase from 29/06/2017

Very fast order, shipped the same day! Package in very good condition, I recommend!

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Acheteur Vérifié

Published on 03/07/2017 à 13h53 following a purchase from 28/06/2017

Package received very quickly

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Acheteur Vérifié

Published on 03/07/2017 à 10h40 following a purchase from 29/06/2017

client since 1980, I always find my happiness!

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Acheteur Vérifié

Published on 03/07/2017 à 10h22 following a purchase from 29/06/2017

perfect

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Acheteur Vérifié

Published on 03/07/2017 à 10h19 following a purchase from 26/06/2017

Well informed and guided for the equipment, and delivered very quickly...Thank you HawaiiSurf...Sure Value !!!!

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Acheteur Vérifié

Published on 03/07/2017 à 09h10 following a purchase from 28/06/2017

Nothing to say. Simple order and received quickly.

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Acheteur Vérifié

Published on 03/07/2017 à 07h59 following a purchase from 28/06/2017

Fast delivery and compliant product, true professionals

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Acheteur Vérifié

Published on 03/07/2017 à 00h19 following a purchase from 29/06/2017

Great stuff, ultra fast delivery!

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Acheteur Vérifié

Published on 03/07/2017 à 00h19 following a purchase from 27/06/2017

Whether for surfing, snowboarding or skating, I buy almost all my gear there! A very nice team with a specialist for each department, competitive prices both online and in-store, and top-notch customer service.
+++++ +

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Acheteur Vérifié

Published on 02/07/2017 à 23h34 following a purchase from 28/06/2017

Hyper fast delivery!!

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Acheteur Vérifié

Published on 02/07/2017 à 23h15 following a purchase from 27/06/2017

Always on top! Nothing to add, still as efficient

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Acheteur Vérifié

Published on 02/07/2017 à 22h41 following a purchase from 28/06/2017

Very good product, reliable site and easy to use

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Acheteur Vérifié

Published on 02/07/2017 à 21h57 following a purchase from 28/06/2017

always at the forefront, in terms of brands and prices!

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Acheteur Vérifié

Published on 02/07/2017 à 20h22 following a purchase from 28/06/2017

Order received quickly and compliant.

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Acheteur Vérifié

Published on 02/07/2017 à 19h46 following a purchase from 27/06/2017

very good

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Acheteur Vérifié

Published on 02/07/2017 à 17h21 following a purchase from 28/06/2017

Good explanations and very precise and highly efficient phone service

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Acheteur Vérifié

Published on 30/06/2017 à 23h12 following a purchase from 25/06/2017

Very interesting and well-designed site

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Acheteur Vérifié

Published on 30/06/2017 à 20h50 following a purchase from 26/06/2017

Perfect

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Acheteur Vérifié

Published on 30/06/2017 à 16h30 following a purchase from 26/06/2017

Order processing and receipt of the package in an optimal time frame! Thank you HawaiSurf...

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Acheteur Vérifié

Published on 30/06/2017 à 15h34 following a purchase from 25/06/2017

product meets expectations, fast delivery, deadlines respected

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