Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 24/08/2016 à 08h00 following a purchase from 20/08/2016

Super fast shipping and a lot of choices.

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Acheteur Vérifié

Published on 23/08/2016 à 20h51 following a purchase from 19/08/2016

Hyper fast delivery. Product conforms and of good quality

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Acheteur Vérifié

Published on 23/08/2016 à 16h04 following a purchase from 19/08/2016

Impeccable phone service and fast shipping. Very satisfied.

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Acheteur Vérifié

Published on 23/08/2016 à 12h50 following a purchase from 19/08/2016

Super good price for the product. Fast shipping to the relay point. So impeccable service.

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Acheteur Vérifié

Published on 22/08/2016 à 16h59 following a purchase from 18/08/2016

Perfect

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Acheteur Vérifié

Published on 22/08/2016 à 10h36 following a purchase from 17/08/2016

After several exchanges by phone and thanks to the advice from Hawaii Surf, I was able to order my custom pack, I am delighted! Thank you

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Acheteur Vérifié

Published on 22/08/2016 à 09h55 following a purchase from 17/08/2016

very good, fast delivery

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Acheteur Vérifié

Published on 22/08/2016 à 09h41 following a purchase from 16/08/2016

Product conforms, very well packaged and received the next day with home delivery service.

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Acheteur Vérifié

Published on 22/08/2016 à 09h28 following a purchase from 05/08/2016

fast

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Acheteur Vérifié

Published on 22/08/2016 à 09h21 following a purchase from 14/08/2016

Fun site
Order shipped and received quickly
Very attractive prices

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Acheteur Vérifié

Published on 21/08/2016 à 23h31 following a purchase from 17/08/2016

Very good site, fast shipping, I recommend

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Acheteur Vérifié

Published on 21/08/2016 à 23h16 following a purchase from 17/08/2016

Well organized

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Acheteur Vérifié

Published on 21/08/2016 à 22h26 following a purchase from 17/08/2016

Perfect! Fast delivery, simple site!

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Acheteur Vérifié

Published on 21/08/2016 à 22h07 following a purchase from 17/08/2016

Good packaging well sealed

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Acheteur Vérifié

Published on 21/08/2016 à 20h50 following a purchase from 17/08/2016

Very serious and very fast in shipping.

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Acheteur Vérifié

Published on 21/08/2016 à 18h27 following a purchase from 17/08/2016

Very good site, fast delivery.

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Acheteur Vérifié

Published on 21/08/2016 à 17h15 following a purchase from 06/07/2016

Fast shipping. Unbeatable price!

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Acheteur Vérifié

Published on 21/08/2016 à 14h35 following a purchase from 17/08/2016

Delivery on time, quite a choice of quality.

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Acheteur Vérifié

Published on 21/08/2016 à 08h33 following a purchase from 16/08/2016

Excellent delay, quality as per the order, very serious.

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Acheteur Vérifié

Published on 20/08/2016 à 19h47 following a purchase from 16/08/2016

Very good, quality products.

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Acheteur Vérifié

Published on 20/08/2016 à 08h39 following a purchase from 14/08/2016

Very good, I recommend.

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Acheteur Vérifié

Published on 20/08/2016 à 03h33 following a purchase from 15/08/2016

Well packaged, fast and reliable.

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Acheteur Vérifié

Published on 19/08/2016 à 20h45 following a purchase from 15/08/2016

Good site, efficient service, order status correct, fast delivery.

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Acheteur Vérifié

Published on 19/08/2016 à 12h30 following a purchase from 15/08/2016

Impeccable.

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Acheteur Vérifié

Published on 19/08/2016 à 01h53 following a purchase from 14/08/2016

Very responsive despite an order on the weekend of August 15!!! With a very professional and friendly phone contact as a bonus! It's nice.

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Acheteur Vérifié

Published on 18/08/2016 à 21h22 following a purchase from 12/08/2016

Effective.

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Acheteur Vérifié

Published on 18/08/2016 à 20h50 following a purchase from 14/08/2016

The site is really good, as there is a lot of choice.

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Acheteur Vérifié

Published on 18/08/2016 à 20h48 following a purchase from 14/08/2016

Wide choice. Speed and seriousness.

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Acheteur Vérifié

Published on 18/08/2016 à 19h40 following a purchase from 06/08/2016

Perfect.

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Acheteur Vérifié

Published on 18/08/2016 à 15h32 following a purchase from 09/08/2016

Perfect!

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Acheteur Vérifié

Published on 18/08/2016 à 13h35 following a purchase from 13/08/2016

Shipping on time. Careful packaging.

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Acheteur Vérifié

Published on 17/08/2016 à 20h55 following a purchase from 13/08/2016

Fast and efficient, I recommend.

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Acheteur Vérifié

Published on 17/08/2016 à 11h00 following a purchase from 12/08/2016

Second pair in 20 years gap at Hawaii. Ultra fast delivery. Quad on top!! Fun, comfortable and very smooth. Thank you Hawaii.

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Acheteur Vérifié

Published on 17/08/2016 à 00h09 following a purchase from 11/08/2016

Products equivalent to the announcement and received on time! Good job.

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Acheteur Vérifié

Published on 16/08/2016 à 14h15 following a purchase from 12/08/2016

Top!

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Acheteur Vérifié

Published on 15/08/2016 à 16h12 following a purchase from 11/08/2016

Delivered in 24h! Well done!

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Acheteur Vérifié

Published on 15/08/2016 à 15h16 following a purchase from 11/08/2016

Order not shipped the same day as announced. I ordered at 11, still not shipped to this day...

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Response from HawaiiSurf Published on 25/02/2017

Hello miss,
We apologize for the delay in preparing your order, one of the products in the order had to be replaced because there was a small mark on the plastic shell.
Your order was shipped on August 13, 2016, which was a Saturday, as the carriers do not work on weekends your order was taken care of on Monday, August 15, 2016.
We thank you for your patience.
Sincerely
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 15/08/2016 à 09h31 following a purchase from 10/08/2016

cracked deck and cut grip

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Acheteur Vérifié

Published on 14/08/2016 à 20h35 following a purchase from 25/07/2016

Shipping and delivery without any problems. Product well packaged.

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Acheteur Vérifié

Published on 14/08/2016 à 19h33 following a purchase from 09/08/2016

On-time delivery and great product

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