Customer reviews of HawaiiSurf

9,4 /10

Based on 10 175 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 129 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 03/05/2016 à 21h45 following a purchase from 29/04/2016

Efficient, available with products always top-notch.

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Acheteur Vérifié

Published on 03/05/2016 à 20h02 following a purchase from 29/04/2016

Fast delivery.

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Acheteur Vérifié

Published on 03/05/2016 à 19h04 following a purchase from 29/04/2016

Serious and fast.

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Acheteur Vérifié

Published on 02/05/2016 à 17h14 following a purchase from 26/04/2016

Practical and efficient, a lot of choices.

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Acheteur Vérifié

Published on 02/05/2016 à 15h45 following a purchase from 27/04/2016

Very good site, I ordered my K2 Rollers on Thursday, delivered on Friday with TNT Express.

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Acheteur Vérifié

Published on 02/05/2016 à 06h39 following a purchase from 27/04/2016

Always very reliable - very fast delivery!

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Acheteur Vérifié

Published on 01/05/2016 à 23h39 following a purchase from 27/04/2016

Order compliant, fast delivery.

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Acheteur Vérifié

Published on 01/05/2016 à 20h45 following a purchase from 22/04/2016

Good.

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Acheteur Vérifié

Published on 01/05/2016 à 18h32 following a purchase from 27/04/2016

Very good advice!

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Acheteur Vérifié

Published on 01/05/2016 à 11h19 following a purchase from 27/04/2016

Available, nice, good advice. The best

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Acheteur Vérifié

Published on 01/05/2016 à 08h44 following a purchase from 26/04/2016

Choice of brands and accessories, very good quality product.
Perfect delivery to the relay point.

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Acheteur Vérifié

Published on 01/05/2016 à 08h43 following a purchase from 27/04/2016

Perfect!

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Acheteur Vérifié

Published on 01/05/2016 à 07h15 following a purchase from 24/04/2016

Simplicity and efficiency

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Acheteur Vérifié

Published on 30/04/2016 à 20h58 following a purchase from 17/04/2016

Order not satisfied
Replacement product delivered, torn package
Deadline not respected
Proposal for commercial gesture not honored

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Acheteur Vérifié

Published on 29/04/2016 à 12h55 following a purchase from 25/04/2016

Very good. Order received in 48h and quick response to my questions.

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Acheteur Vérifié

Published on 28/04/2016 à 18h46 following a purchase from 24/04/2016

This is the first time we are contacted by phone to ask us for some information about the content of our order to make it perfect
This is professionalism

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Acheteur Vérifié

Published on 28/04/2016 à 18h43 following a purchase from 24/04/2016

Order placed in size 46, order received, ....... in 44

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Acheteur Vérifié

Published on 28/04/2016 à 13h55 following a purchase from 23/04/2016

Top top

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Acheteur Vérifié

Published on 27/04/2016 à 20h42 following a purchase from 23/04/2016

fast and efficient

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Acheteur Vérifié

Published on 27/04/2016 à 16h41 following a purchase from 23/04/2016

Best supplier of sliding gear in France. Simply.

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Acheteur Vérifié

Published on 26/04/2016 à 21h27 following a purchase from 22/04/2016

Perfect

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Acheteur Vérifié

Published on 26/04/2016 à 19h22 following a purchase from 22/04/2016

Very good skateshop, no problems, I expected it, I've only heard good things ;)

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Acheteur Vérifié

Published on 26/04/2016 à 17h59 following a purchase from 21/04/2016

fast and quality service!

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Acheteur Vérifié

Published on 26/04/2016 à 16h16 following a purchase from 22/04/2016

Product as described and fast delivery

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Acheteur Vérifié

Published on 25/04/2016 à 23h33 following a purchase from 20/04/2016

At the top

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Acheteur Vérifié

Published on 25/04/2016 à 19h53 following a purchase from 21/04/2016

Fast, product corresponding to my order.

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Acheteur Vérifié

Published on 25/04/2016 à 18h10 following a purchase from 19/04/2016

Fast and efficient! Thank you

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Acheteur Vérifié

Published on 25/04/2016 à 13h29 following a purchase from 19/04/2016

Fast. Efficient and good quality products (detailed technical sheets).

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Acheteur Vérifié

Published on 25/04/2016 à 11h41 following a purchase from 21/04/2016

Great, impeccable service, careful and attentive. I recommend! Delivery time respected

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Acheteur Vérifié

Published on 25/04/2016 à 08h46 following a purchase from 20/04/2016

friendly and professional.

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Acheteur Vérifié

Published on 25/04/2016 à 01h29 following a purchase from 21/04/2016

Speed, efficiency. Hawaïsurf what!

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Acheteur Vérifié

Published on 24/04/2016 à 21h51 following a purchase from 16/04/2016

A delay of 1 day, due to a small oversight on the part of Hawaiisurf. But a quick phone call and they are available, nice and immediately check what happened to resolve the issue. They called me back a few minutes after receiving my alert. The small oversight can happen, the reaction is exemplary in terms of customer service! Thank you!

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Acheteur Vérifié

Published on 24/04/2016 à 21h47 following a purchase from 16/04/2016

Delivered on time. Particularly well packaged. Impeccable tracking.

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Acheteur Vérifié

Published on 24/04/2016 à 20h18 following a purchase from 19/04/2016

Good

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Acheteur Vérifié

Published on 24/04/2016 à 13h28 following a purchase from 20/04/2016

Very good material but sometimes expensive, not enough clearance sales and hard to reach a seller because overloaded but still very pleasant.

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Acheteur Vérifié

Published on 24/04/2016 à 08h26 following a purchase from 19/04/2016

Very satisfied

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Acheteur Vérifié

Published on 24/04/2016 à 08h02 following a purchase from 19/04/2016

The product being at the same price as the competition, it was the quality and clarity of the site that made the difference. The order arrived very quickly (validated on Tuesday evening and arrived at the relay point on Thursday morning). The only downside, I expected to be informed by email or SMS of the arrival of the order (technical problem?). However, I was able to access this information very easily thanks to the tracking number.

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Acheteur Vérifié

Published on 23/04/2016 à 23h20 following a purchase from 19/04/2016

Fast, reliable and lots of promotions

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Acheteur Vérifié

Published on 23/04/2016 à 20h52 following a purchase from 19/04/2016

I received the package quickly and well, just for the next packages I would like to have more stickers please

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Acheteur Vérifié

Published on 23/04/2016 à 17h03 following a purchase from 17/04/2016

perfect, fast delivery

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