Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 08/07/2022 à 20h38 following a purchase from 02/07/2022

Great as usual

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Acheteur Vérifié

Published on 08/07/2022 à 14h47 following a purchase from 01/07/2022

Perfect service

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Acheteur Vérifié

Published on 05/07/2022 à 11h08 following a purchase from 26/06/2022

Instinctive service.

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Acheteur Vérifié

Published on 04/07/2022 à 21h25 following a purchase from 23/06/2022

Fast delivery, top quality products.

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Acheteur Vérifié

Published on 04/07/2022 à 17h08 following a purchase from 24/06/2022

Perfect

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Acheteur Vérifié

Published on 04/07/2022 à 16h57 following a purchase from 29/06/2022

Top notch, clear, fast, perfect

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Acheteur Vérifié

Published on 04/07/2022 à 14h57 following a purchase from 27/06/2022

Very good!

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Acheteur Vérifié

Published on 02/07/2022 à 15h51 following a purchase from 20/06/2022

Speed, kindness, and communication are top-notch.
I recommend

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Acheteur Vérifié

Published on 30/06/2022 à 20h21 following a purchase from 23/06/2022

Very fast and corresponds to my purchases

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Acheteur Vérifié

Published on 30/06/2022 à 12h17 following a purchase from 14/06/2022

Good products, quick response to questions, delivery without issues

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Acheteur Vérifié

Published on 29/06/2022 à 15h06 following a purchase from 23/06/2022

Very good advice.

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Acheteur Vérifié

Published on 29/06/2022 à 09h25 following a purchase from 22/06/2022

Awesome, I recommend!

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Acheteur Vérifié

Published on 29/06/2022 à 08h49 following a purchase from 22/06/2022

fast and serious

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Acheteur Vérifié

Published on 28/06/2022 à 17h56 following a purchase from 22/06/2022

Order received the next day.

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Acheteur Vérifié

Published on 28/06/2022 à 11h35 following a purchase from 16/06/2022

Perfect, fast shipping I recommend.

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Acheteur Vérifié

Published on 27/06/2022 à 17h56 following a purchase from 22/06/2022

Important choice, advice and top team. I recommend to sliding sports enthusiasts.

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Acheteur Vérifié

Published on 25/06/2022 à 17h15 following a purchase from 14/06/2022

Thank you again, always top-notch service!

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Acheteur Vérifié

Published on 25/06/2022 à 14h06 following a purchase from 17/06/2022

Great reliable site, good follow-up and the sellers at the Paris store are super nice.

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Acheteur Vérifié

Published on 23/06/2022 à 22h13 following a purchase from 07/06/2022

Perfect, nothing to complain about. The guys accepted to put the right size aside while I proceeded with the return due to an order error.

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Acheteur Vérifié

Published on 19/06/2022 à 08h29 following a purchase from 10/06/2022

Perfectly meets my expectations and package tracking is the same

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Acheteur Vérifié

Published on 13/06/2022 à 21h49 following a purchase from 06/06/2022

Very fast service! Perfect!

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Acheteur Vérifié

Published on 12/06/2022 à 21h48 following a purchase from 05/06/2022

Excellent, I recommend!!

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Acheteur Vérifié

Published on 12/06/2022 à 18h16 following a purchase from 31/05/2022

Fast delivery and compliant with the order

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Acheteur Vérifié

Published on 12/06/2022 à 17h19 following a purchase from 05/06/2022

Fast delivery, top product I recommend

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Acheteur Vérifié

Published on 12/06/2022 à 15h44 following a purchase from 05/06/2022

Absolutely perfect, phone advisor from the Paris store, passionate!!!!
Fast delivery, compliant, a must!

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Acheteur Vérifié

Published on 12/06/2022 à 13h41 following a purchase from 07/06/2022

Very fast delivery, very competitive prices, perfect transaction, I recommend!

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Acheteur Vérifié

Published on 12/06/2022 à 10h19 following a purchase from 11/05/2022

Products conforming to the order, fast delivery.

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Acheteur Vérifié

Published on 12/06/2022 à 09h14 following a purchase from 16/05/2022

Perfect

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Acheteur Vérifié

Published on 11/06/2022 à 23h05 following a purchase from 24/05/2022

I have not received my order

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Response from HawaiiSurf Published on 15/06/2022

Hello, We have received your email regarding a delivery issue. We have sent you a sworn statement of non-delivery to fill out so that we can initiate the complaint procedure with GLS. To date, we are still waiting for this completed and signed form from you. As soon as we receive it, we will start the procedure. The entire Hawaiisurf team wishes you a good day

Acheteur Vérifié

Published on 11/06/2022 à 22h00 following a purchase from 06/05/2022

Fast delivery, products conforming to the description. Thank you Hawaiisurf.com

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Acheteur Vérifié

Published on 11/06/2022 à 19h30 following a purchase from 07/05/2022

Nothing to complain about

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Acheteur Vérifié

Published on 11/06/2022 à 19h25 following a purchase from 15/05/2022

Perfect.

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Acheteur Vérifié

Published on 10/06/2022 à 12h15 following a purchase from 02/06/2022

Hello, the order was shipped quickly and received in a timely manner. The package was well packaged. Thank you.

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Acheteur Vérifié

Published on 10/06/2022 à 09h05 following a purchase from 27/05/2022

Good

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Acheteur Vérifié

Published on 09/06/2022 à 10h25 following a purchase from 29/05/2022

Fast delivery, perfect skateboard. Nothing to say, it rolls :-)

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Acheteur Vérifié

Published on 08/06/2022 à 06h42 following a purchase from 19/05/2022

Serious shop, very good communication and very responsive.

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Acheteur Vérifié

Published on 07/06/2022 à 17h35 following a purchase from 15/05/2022

Fast and perfect

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Acheteur Vérifié

Published on 07/06/2022 à 16h19 following a purchase from 30/05/2022

Order processed quickly, product available and compliant with my expectations

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Acheteur Vérifié

Published on 07/06/2022 à 11h43 following a purchase from 25/05/2022

Very good

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Acheteur Vérifié

Published on 07/06/2022 à 11h21 following a purchase from 23/05/2022

Great, nothing to say

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