Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good customer service, I was well advised for my purchase, and very good delivery service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Everything as expected! No problems so far
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Perfect transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
A very good experience. Speed and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Great service really quick delivery to Spain and high quality product, will definitely order from this shop again and would recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Fast and pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Very good product, fast delivery. All good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Product as described, fast shipping. Highly recommended seller
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Top, order processed and received quickly. Skis are great and delivered with a Hawaii surf transport bag.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Very happy to have found this website which is clear and pleasant to surf. Called for a few questions, friendly seller, good advice, very good welcome. Order placed immediately for the purchase of my Step On snowboard bindings. Fast delivery. I recommend and will shop again with confidence!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
A reliable seller in my opinion
The ordered rollers, fast delivery, well packaged, product conforms
Unfortunately too small, returned
It went very well
Quick refund
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Very good service and advice from Hawaii Surf.
Order shipped quickly.
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Very interesting website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Effective and fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
Fast delivery, good service. Product conforms to the description. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
Perfect, from start to finish and responsive…
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
Very good site with a store in Mérignac now, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Order on time, perfect pickup with a seller who listens and very good advice from him, thank you... Go there with your eyes closed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Operational customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
As per the order. Fast delivery by GLS and very good price. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Great products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Delivery from the south of France, neatly within a few days in the Netherlands. Good communication about where the package is. Snowboard shoes are just right!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Perfect service from order to after-sales service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Hesitation at the order but well informed by phone and delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
very warm welcome, lots of reviews and informed advice from roller specialists, orders shipped quickly and very well packaged, very very good team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Perfect delivery! Product as described! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Sent to Spain and everything very fast and correct. The products match the images. Recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Very fast delivery, very serious site, I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/02/2022
I am satisfied with the received material, with the welcome in the store. However, I am not at all satisfied with the service provided by the site. The delivery was more than poor, lost packages. I requested compensation in return but never received a response!
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Response from HawaiiSurf
Hello Pierre Alexandre,
We are sorry that you were disappointed by the experience on our website. Your package was lost by the carrier; however, we reacted immediately to resend you a skateboard via express delivery. If you were not satisfied with our service, we invite you to get back to us so that we can find a satisfactory solution.
The entire Hawaiisurf team wishes you a good day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
I truly recommend this shop, I bought some items and the shipping to Italy was very fast.. very professional service :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Impeccable service quality, quick responses to messages, nothing to complain about...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Perfect.....
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