HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Top online shop, product shipped within 24 hours. Responds on Messenger immediately, hyper responsive. The boards online are in real and physical stock with them. A serious and fast online store as we see less.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Wide choice of products delivered for free and quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Good advice from the Paris store before ordering on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
Fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Fast, easy, perfect reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
T. Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Very well-made site, very fast delivery to the relay point, very serious.. we will return; do not hesitate!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very good and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very satisfied with my purchase. Very fast delivery, interesting prices and products conforming to the description. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very fast delivery (received earlier than expected) and free. Item well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Top prices, fast (and free) delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
My first purchase at Hawai Surf since 1994 in Ivry. Top prices, a well-made site. Order placed on Tuesday, package received on Thursday morning. The screws just needed a slight tightening. Anyway, well done guys.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
I am happy with my order, it arrived on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Product conforms to my order.
And the delivery was super fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Intuitive. basic simple basic. Delivery faster than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
Fast delivery and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
Great, as usual
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/08/2020
The t-shirt ordered (picture basement cork Black) is described with raised lettering that I was able to verify on a model seen at Intersport (Reims) but could not buy because my size was no longer available. The one I received has totally flat lettering. I am disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Board assembled the day after the order, delivery faster than expected.. top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good, fast and efficient
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/08/2020
I am disappointed because an item was missing from the package, nothing dramatic, there were only 3 bolts instead of the 4 I ordered... it can happen, it's a low-cost item but what I find abnormal is the lack of response to my message reporting the problem!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Fast and compliant shipping, no issues
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/08/2020
Customer service is extremely slow despite 6 calls, still no refund Apparently 'the depot' is overwhelmed with returns... bad sign... The questioning of the so-called depot should be considered, refunding a PayPal payment takes about 2 minutes 30 Thanks to the return tracking, I know that the package has been at the depot for more than 3 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Fast and efficient, I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Great!!! Nothing to complain about, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
product ok received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Fast delivery and product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
great to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Ultra fast delivery, thanks to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
Perfect, good quality and delivered in 3 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
The board is great, my son loves it. Delivery on time. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Order received very quickly. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2020
As usual: fast delivery and packaging that protects my purchase well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
Very good advice....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2020
Order received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Very good, fast service, I recommend
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