HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Excellent site, excellent material for all beginners, intermediates or competitors!
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Response from HawaiiSurf
Hello,
It is a real pleasure to read your feedback, we hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Very fast shipping and the product does the job
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Response from HawaiiSurf
Hello Sir,
Thank you for your feedback, we hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Top site with a wide choice of quality gear, fast delivery despite the lockdown!! Order without hesitation...
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Response from HawaiiSurf
Hello Sir;
It is with pleasure that we read your feedback, we hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Excellent. Very fast and very professional
Translated reviews
Response from HawaiiSurf
Hello Sir;
It is a real pleasure to read your message, we thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Quick postage, great communication and I received some really cool stickers for free. Thank you Hawaii Surf. You people are wonderful. Thank you very much
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Response from HawaiiSurf
Hello,
We thank you for your feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Fast delivery.
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback :) See you soon
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Impeccable product and very fast delivery.
Translated reviews
Response from HawaiiSurf
Hello Sir,
We thank you for your positive feedback and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Impeccable material and delivery. Thank you
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Response from HawaiiSurf
Hello Madam,
Thank you for taking the time to write to us :) We hope to see you again very soon!
The HawaiiSurf team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Quite simple
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Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, hoping to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Perfect and very fast thank you
Translated reviews
Response from HawaiiSurf
Hello Madam
We thank you for your positive feedback, very happy to see that your shopping experience at HawaiiSurf went well! We hope to see you again very soon.
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Fast, reliable, and serious
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Response from HawaiiSurf
Hello Sir,
Lots of nice adjectives, thank you, it is a pleasure to read you, hoping to see you again soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Very pleasant site, super fast delivery despite the lockdown. I am very satisfied with this first order on this site
Translated reviews
Response from HawaiiSurf
Hello Sir,
We are pleased to read your positive feedback, we thank you and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Amazing! BRAVO for the speed of your delivery during confinement, thank you.
Translated reviews
Response from HawaiiSurf
Hello Madam,
Thank you for this very nice positive feedback, it is a real pleasure to see that your order went well from start to finish :) We thank you and hope to see you again soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Hyper fast delivery, board ordered Thursday morning at 1am, received Friday at 11am. Quality board, good shape, perfect for reliving the sensations of my youth!
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your positive feedback and especially that the model you chose brings back unforgettable memories of your youth, it is a real satisfaction for us! We want to thank you and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Excellent
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Response from HawaiiSurf
Hello Sir,
Up to your feedback ;) Thank you for taking the time to write to us, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Always good advice, super responsive advisors! As with every purchase, I am not at all disappointed!
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Response from HawaiiSurf
Hello Sir,
It is with great pleasure that we read your positive feedback, we thank you and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
fast and compliant.
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your message, thank you for your feedback and see you very soon! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Overall, all sites are equal, but what can make the difference are the skills and the passion to share feedback on them. The acceptance and resilience of those who advised me made the difference.
It remains for the buyer to do the same, listen and pass the baton to the next... which I will do even during the COVID crisis, as Hawaii Surf has done with elegance and responsiveness.
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Response from HawaiiSurf
Hello Sir;
It is with pleasure that we read your positive feedback, we are happy to see that our customer service responded as it should to your requests, we hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Fast and in accordance with my order during this lockdown period
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Response from HawaiiSurf
Hello Sir,
It is with pleasure that we acknowledge your positive feedback! We thank you and hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Products, advice (online via Facebook chat), speed, follow-up (customer service), everything was really perfect, a shop always up to its reputation!!!
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is a real pleasure to read your positive feedback, we thank you and hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Really very satisfied! Order received just a few days after the online purchase despite the current context.
Serious team.
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Response from HawaiiSurf
Hello Madam,
Wow! What a pleasure to read your message, we are really happy to see that your shopping experience on HawaiiSurf went well, we hope to see you again very soon! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Fast delivery, well-packaged parcel, product in good condition
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Response from HawaiiSurf
Hello Madam,
Thank you for this positive feedback! We hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Nothing to complain about. Simple order and fast delivery. Product completely in accordance with the description and expectations
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to read you, thank you for sharing your shopping experience on HawaiiSurf and for giving us a positive rating. We hope to see you again very soon! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Very positive experience after an order during the lockdown! Phone advice for the right choice of plates/bearings and wheels and delivery in 3 working days after order validation!! Top!!!
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Response from HawaiiSurf
Hello Sir,
What a pleasure to read your feedback which is also positive! We are really happy to see that your experience with HawaiiSurf went very well, thank you for this positive rating and detailed feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Received on time, fast and efficient. Nothing to say.
Translated reviews
Response from HawaiiSurf
Hello Sir,
We have a little word for you, thank you, thank you for trusting us and for writing to us, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Perfect
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback, we hope to see you again very soon :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Following a phone request, very pleasant advisor, good advice, good information, fast delivery
Translated reviews
Response from HawaiiSurf
Hello Madam,
It is a real pleasure to see that our customer service has responded positively to your expectations, we want to thank you for your feedback and hope to see you again very soon! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Order compliant and very fast delivery
Translated reviews
Response from HawaiiSurf
Hello Madam,
Thank you for your positive feedback, hoping to see you again very soon! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Nothing to say, very fast delivery
Translated reviews
Response from HawaiiSurf
Hello Madam,
If you allow us, we have a little word to address to you, thank you, thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Delivery within the announced deadlines and merchandise as described. Everything very well. EMMANUEL
Translated reviews
Response from HawaiiSurf
Hello Sir,
It is with great satisfaction that we read your positive feedback! Thank you for taking the time to write it to us, hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Pleasant, efficient and attentive seller.
Translated reviews
Response from HawaiiSurf
Hello Madam,
What a pleasure to read that your shopping experience at HawaiiSurf and the personalized support with our specialized seller went very well, thank you for your trust and your positive feedback! Hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Great
Translated reviews
Response from HawaiiSurf
Hello Madam,
Thank you for your positive feedback, see you very soon! :)
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
delivered in two days!
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Response from HawaiiSurf
Hello Sir,
Goal achieved! Thank you for taking the time to write to us and rate us positively, see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Very good experience. Friendly and responsive staff, good quality-price ratio and finally delivery in 24 hours!
Translated reviews
Response from HawaiiSurf
Hello Sir,
What a pleasure to read that our services have met all your expectations! Thank you for this positive feedback, hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Perfect, careful package, fast delivery. The ordered skateboard is of good quality and meets expectations.
Translated reviews
Response from HawaiiSurf
Hello Sir,
If you are satisfied, we are fully satisfied as well! Thank you for your trust and your positive review, we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
PERFECT
Translated reviews
Response from HawaiiSurf
Hello Sir,
All in capital letters, we also THANK you for your positive feedback, see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Excellent!
Even during the confinement period, the package arrived 36 hours after the order.
Bravo! Hawaii.com always performs well!
Translated reviews
Response from HawaiiSurf
Hello Madam,
What a real pleasure to read your feedback! Thank you for your loyalty, thank you for your recognition! We'll see you very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Very good
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your feedback! Hoping to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2020
Very nice skateboard, quality product, received very quickly.
Translated reviews
Response from HawaiiSurf
Hello,
What a pleasure to read your positive review, we wish you a good ride with your new gem! Thank you for your feedback and we hope to see you again very soon!
The HawaiiSurf team.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
perfect and delivered very quickly
Translated reviews
Response from HawaiiSurf
Hello Sir,
Thank you for your positive feedback! Hoping to see you again very soon.
The HawaiiSurf team.
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